511 Service Cloud Jobs - Page 17

The Amazon Web Service(AWS) Cloud Computing role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Amazon Web Service(AWS) Cloud Computing domain.

The Digital :Amazon Web Service(AWS) Cloud Computing role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Amazon Web Service(AWS) Cloud Computing domain.

The Amazon Web Service(AWS) Cloud Computing role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Amazon Web Service(AWS) Cloud Computing domain.

Salesforce Developer Sales & Service Cloud Location: Pune (Remote Only) Experience: 8+ Years Certification: Salesforce Admin Certified (Must) Must-Have Skills: 5+ years in Salesforce development 3+ years as a Salesforce Admin with strong knowledge of best practices Proven hands-on experience in Sales Cloud & Service Cloud Strong expertise in Salesforce Flows and Analytics Configuration Good understanding of data integrations (e.g., SAP, other enterprise apps) Proficiency in Salesforce Apex – Triggers, Classes, APIs Familiarity with JIRA Projects and Service Management Systems Responsibilities Include: Supporting and enhancing Sales and Service Cloud applications Developing scalable solutions using Apex and declarative tools Implementing automations via Flow, Process Builder, and Workflow Collaborating with cross-functional teams for data integration needs Ensuring secure, maintainable, and optimized Salesforce configurations Good to Have: Strong problem-solving mindset Exposure to analytics and reporting tools Experience working in Agile environments

Role & responsibilities Key Highlights: Lead design & delivery of scalable, high-performance Salesforce solutions Expertise across Sales Cloud, Service Cloud, Experience Cloud Define architecture standards & best practices Manage end-to-end implementations and 3rd-party integrations Strong focus on security, code quality, and data governance Mentor dev teams and conduct code reviews/performance tuning Create solution design documents and align with business goals.

The Digital :Amazon Web Service(AWS) Cloud Computing, Core Java, GUI & Rich Clients role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Amazon Web Service(AWS) Cloud Computing, Core Java, GUI & Rich Clients domain.

Role & responsibilities Collaborating with the Salesforce Administrator to validate business requirements and any considerations (security, scalability, limits Custom User Interface development, including Visualforce pages/Lightning pages, Aura Components and Lightning Web Components, Integrations: Use Salesforce APIs to integrate with other systems used in the organization, Lightning Flows, Process Builder, Permission Set, Validation Rule, Workflow Rule Profiles, All Admin Activities, Salesforce CRM Customisation and configuration. Experience implementing and developing in Apex, LWC, Aura Components and Visualforce. General web development experience with HTML, CSS, JavaScript. Ability to write, interpret, and critique technical specifications, Experience working with large data sets and bulkification. Soft skills: the ability to gather requirements and present solutions to stakeholders. Preferred candidate profile Salesforce [Sales Cloud, Experience Cloud, Service Cloud] product knowledge and at least 3 - 5 years of Salesforce development experience. Able to work independently. Able to collaborate and communicate effectively with business stakeholders / other Salesforce team members. Proficient with Microsoft Visual Studio, Salesforce Lightning Design System and the Salesforce development lifecycle. Bachelors/Postgraduate degree, professional qualification, or relevant experience.

Job Title: Salesforce Business Analyst Hybrid (East Mumbai) Company Location: East Mumbai Work Mode: Hybrid (3 days mandatory from office) Experience Required: Minimum 7+ Years Job Type: Full Time Job Description We are looking for an experienced Salesforce Business Analyst to join our team in East Mumbai . The ideal candidate will have a strong background in Salesforce CRM , particularly Sales and/or Service Cloud , and a proven track record of gathering requirements, designing business processes, and driving configuration-based solutions on the Salesforce platform. Key Responsibilities Minimum 7+ years of hands-on experience as a Salesforce Business Analyst . Gather, document, and analyze business and functional requirements (BRD & FRD). Configure Salesforce features: Flows, fields, page layouts, record types, custom settings, dashboards, reports . Collaborate with business and development teams for solutioning and implementation. Conduct workshops and meetings with stakeholders to understand business needs. Design data flow diagrams , process flow diagrams , and visual workflow charts . Perform gap analysis and support UAT and end-user training. Provide ongoing support, issue resolution, and enhancements. Prepare project documentation and support change management efforts. Key Skills Salesforce Sales Cloud / Service Cloud (Mandatory) Salesforce Configuration (Flows, Reports, Dashboards, etc.) Strong skills in business process modeling , data analysis , and troubleshooting Excellent verbal and written communication skills Experience using MS Office tools : Word, Excel, PowerPoint, Project, Visio Preferred Certifications (any of the following): Salesforce Certified Administrator Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Platform Developer I (PD1) Additional Details Industry Type: IT Services / Consulting Functional Area: IT Software Application Programming / Maintenance Role Category: Business Analyst Role: Salesforce Business Analyst Location: East Mumbai (Hybrid – 3 days onsite mandatory) Employment Type: Permanent / Full Time

We are looking for a passionate Trailblazer (aka Salesforce Developer) to join our Technology team supporting Cigna Global Individual Health. The Salesforce Developer will work on an Agile scrum team and will be responsible for managing assigned work requests throughout the SDLC, building customized solutions using Salesforce declarative tools, custom code, and AppExchange products. The candidate will require to gain understanding of business requirements and work to develop them accordingly. About You You’re the type of person that is always looking to learn and embrace existing and emerging integration capabilities/approaches. You’re passionate about all things technology and keep up to date with the latest industry trends and products. You’re the type of person that loves the challenge of solving complex technical problems by thinking outside the box. A normal day looks like: Development Analysing requirements to ensure information is complete and determine complexity. Applying your knowledge of “out of the box” functionality to determine what different design options exist and highlight any compromises. Developing and documenting customised solutions within the Salesforce platform including enhancing and creating flows, functions and configurations and maintaining balance between point and click and coding solutions Develop system integrations involving Salesforce.com web services (JSON, SOAP) and Metadata API Ensuring developed solutions are written to be maintainable, scalable, testable and deployable. Ensuring that solutions adhere to Salesforce best practices and leverage standard CRM functionality where possible. Support for bug fixing Maintaining system security and integrity Deployment/Release of the change through sandboxes to production Leadership and Collaboration Participating in peer review sessions with other Salesforce developers and admins within your team or Cignas Salesforce community Collaborating with other technology teams to facilitate interfaces between Salesforce and other systems Collaborate with Cignas Architecture team in regards to the project and related Salesforce effort estimates Participating in Agile team activities, such as estimation, collaboration in requirements definition, code reviews, and feedback contribution during retrospectives Ideally you will have experience with or have: Bachelor’s degree in Computer Science or a related discipline 4+ years in Salesforce administration and development 2+ years as a Salesforce Developer with Apex, triggers, trigger frameworks and Visualforce 1+ years experience working with Lightning Web Components Hands on Salesforce experience either on Service Cloud or Sales Cloud Experience with code refactoring Hands on Salesforce experience with Salesforce Experience Cloud advantageous Knowledge of Salesforce REST, SOAP and Metadata API and integration experience with calling external REST/SOAP APIs and web services from Salesforce Knowledge of agile processes, software development lifecycle and supporting tools General understanding of common IT applications Exceptional English verbal, written and interpersonal skills Salesforce Platform Developer I certified It would be great if you have: 1+ years as a Salesforce Administrator with declarative development – Validations, Flow, Object Model, Security Certified Salesforce Administrator, Platform App Builder, Platform Developer II Certified Copado Fundamentals I and II Experience with Salesforce DevOps tools such as Copado, Git, SFDX About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Salesforce Administrator Remote (Pune-Based Candidates Only) Key Requirements: Salesforce Admin Certification (or equivalent) 5+ years overall Salesforce experience 3+ years as a dedicated Salesforce Administrator Hands-on experience with: Salesforce Sales & Service Cloud Salesforce Analytics & Flows Apex (Desirable) Familiarity with enterprise integrations (e.g., SAP) Exposure to JIRA Projects / Service Management (a plus) Work Mode: Remote Eligibility: Must be Pune-based Skills Assessed On: Salesforce Admin Salesforce Service Cloud Apex Development Salesforce Analytics Service Management Tools

JOB DESCRIPTION Company Name: Clarium Tech Private limited., Company Location: Bengaluru. Company website: www.clarium.tech Overall Experience: 6 and above Yrs (Salesforce developer) Employment Type: FTE (Full Time Employ) Work Mode: Work From Office Job Summary: We are seeking a talented and experienced Salesforce Developer to join our team. As a Salesforce Developer, you will play a crucial role in designing, developing, and implementing Salesforce solutions using Lightning Component, Sales Cloud, Service Cloud, Apex, and other Salesforce development-related technologies. You will collaborate with cross-functional teams to gather requirements, translate them into technical designs, and deliver scalable and efficient solutions. The ideal candidate is a self-motivated professional with a solid understanding of Salesforce development best practices, strong technical skills, and a passion for creating innovative solutions. Responsibilities 1.Develop, customize, and maintain Salesforce applications and solutions using Lightning Component, Apex, Visualforce, and other Salesforce development , triggers, SQL, LWC, and flows.-related technologies. 2. Collaborate with business analysts and stakeholders to gather requirements and translate them into technical designs and implementation plans. 3. Perform unit testing, integration testing, and assist in user acceptance testing to ensure the quality of developed solutions. 4. Create and maintain technical documentation, including design documents, test plans, and user guides. 5. Troubleshoot and resolve issues related to Salesforce applications, configurations, and integrations. 6. Stay up to date with Salesforce platform updates and new features, and proactively recommend improvements to enhance system functionality and performance. 7. Collaborate with cross-functional teams, including administrators, analysts, and other developers, to ensure successful project delivery. 8. Train and mentor team members on Salesforce development best practices, tools, and technologies. 9. Provide guidance and support to team members on complex technical issues. 10. Adhere to coding standards, best practices, and security guidelines.

Role : Develop and enhance Salesforce Sales and Service Cloud applications, ensuring scalable and maintainable solutions that meet evolving business needs. Job Summary : We are hiring Salesforce Developers with solid expertise in Sales and Service Cloud. You will be responsible for customizing Salesforce applications and building robust solutions aligned with business goals. Key Responsibilities : Customize Salesforce Sales & Service Cloud as per business requirements. Develop Apex classes, triggers, and Lightning components. Create and manage workflows, flows, and process builders. Collaborate with admins and business analysts for solutioning. Required Skills & Qualifications : 5+ years of Salesforce development experience. Expertise in Sales Cloud and Service Cloud modules. Strong understanding of Apex, Visualforce, LWC. Salesforce Platform Developer I (mandatory), Platform Developer II (preferred).

Job Summary: We are seeking a highly motivated and experienced Salesforce Tech Lead to join our dynamic team. As a Salesforce Tech Lead, you will be responsible for the design, implementation, and maintenance of scalable and secure Salesforce architectures. You will play a critical role in leading Salesforce migrations, integrations, and ensuring the platform aligns with our clients' business needs and industry best practices. You will collaborate closely with cross-functional teams, enforce governance and security policies, and drive performance optimization. Experience- 8 years to 15 years Responsibilities: * Architectural Leadership: Design and implement scalable and secure Salesforce architectures, considering long-term maintainability and growth. * Migration & Implementation: Lead Salesforce migrations and implementations, ensuring smooth transitions and minimal disruption. * Integration Expertise: Collaborate with cross-functional teams to integrate Salesforce with other systems such as AWS, SQL Server, Jitterbit, and potentially .NET Core v6, Postgres, and DynamoDB as seen in the Retail project. * Governance & Security: Develop and enforce Salesforce governance and security policies, adhering to compliance standards like ISO27001 and SFDCs ADM. * Performance Optimization: Conduct Salesforce performance optimization and tuning to ensure optimal system performance. * Data Management: Design and implement Salesforce data management and integration strategies. * Technical Documentation: Develop and maintain Salesforce technical documentation and knowledge base. * Team Leadership: Provide technical guidance and mentorship to a team of Salesforce developers. * Platform Expertise: Deep understanding of Salesforce Sales Cloud, Service Cloud, and Experience Cloud. * Agile Methodology: Work within an Agile/Scrum environment, utilizing tools like Service Now and JIRA. * CI/CD: Experience with CI/CD pipelines using tools like Jenkins. Required Skills & Experience: *Proven experience with Salesforce development, administration, and customization. *Strong knowledge of Salesforce Lightning Web Components (LWC) and Apex Classes *Experience with Salesforce Sales Cloud and Service Cloud. *Experience with Experience Cloud design and implementation. *Understanding of Salesforce data modeling and integration techniques. *Familiarity with web technologies such as Javascript, HTML, and CSS. *Experience with version control systems like Git. *Strong analytical and problem-solving skills. *Excellent communication and collaboration skills. Preferred Skills: *Experience with Salesforce Marketing Cloud and CRM Analytics *Knowledge of microservices-based architecture. *Experience with Contentful. *Experience with AWS cloud platforms. *Experience with CI/CD tools like Jenkins. *Experience with static code analysis tools like ES List and security testing tools like Snyk.

"Looking for immediate joiners" Primary Technology: Salesforce Service Cloud Role: Salesforce Developer with Hands on Service Cloud Implementations and Support Work Location: Kochi/Remote Work Timings: 1 pm to 0 pm IST Experience:3+ Years of hands-on experience in Salesforce Sales, Service and Communities. Job Description We are seeking a highly skilled and motivated Salesforce Service Cloud (SFSC) Developer who can go beyond traditional development work to act as a consultant partnering with business stakeholders, configuring data, and shaping optimal SFSC solutions. The ideal candidate will have hands-on experience with Salesforce Service Cloud and a strong understanding of customer service processes, combined with the ability to advise, configure, and implement scalable solutions that meet business needs. Duties to be performed 3+ Years of hands-on experience in Salesforce Sales, Service and Communities. Case Management through Email2Case, Web2Case and Chat2Case. Expert in building LWC and managing components support multiple Countries and multi-language selections. Hands on Omni Channel Implementation, skill-based case routing. Live Agent Chat integrations with help Desk, chat to case hands on implementation. Knowledge Articles management and Visibility in Experience Cloud. Expert with Apex classes, Triggers, Batch Jobs and Integrations. Local translations expert and to configure dynamic translations. Hands on creating Search engines and optimization. Participate in code reviews to ensure code quality and adherence to best practices. Experience with working in Agile methodology, participating in daily stand-ups, sprint planning and retrospectives. Strong communicational skills to work effectively with cross-functional teams. Salesforce Certified Platform Developer I Salesforce Certified Platform Developer II Salesforce Certified Service cloud consultant. Nice to Have : • Salesforce Certified App Builder. • Salesforce Certified Administrator. • Salesforce Certified Experience cloud consultant (community Cloud). Hands on CTI Integration and customizations.

Role: Salesforce cloud lead Experience: 68 years Work Location: Chennai/Bangalore Shift Timing: 2pm - 11pm Notice Period: Immediate to 15 days Job Brief The incumbent must have knowledge in software testing methodologies, automation best practices, and software development life cycle (SDLC).The incumbent will lead , design and write automated scripts for functional testing, integration testing and regression testing with aid of TOSCA. The resource would work initially for few sprints with manual testing to understand the application nuances. The resource will be responsible for monitoring results, logging defects, and validation of defect fixes. The resource will be involved in the development and maintenance of the automation framework. Prior experience in API automation is required in TOSCA and mobile automation in TOSCA is desirable. Flexible with US overlap timings extending to IST late nights. Job Duties Include; Performing peer reviews and taking the deliverables to closure Testing software web applications / applications against the system requirements and specification requirements including strong knowledge in REST API testing Working closely with the internal and external design/test teams in identifying problems Writing / Formulating Test strategies and preparing test cases in line with the functional requirements Document identified problems with enough detail and in a manner that supports resolution Produce periodic status and operational reports Extensively worked on different types of test automation frameworks Investigating and analyzing issues and clearly able to distinguish the problems as applications and automation script failures. APPLY; Share your updated resume at Shivani.tyagi@movate.com OR Via Linkedin - https://www.linkedin.com/in/shivani-tyagi-41628b211/ Details Required: Total Experience Relevant Exp in Manual Testing Relevant Exp in Automation Testing- Relevant Exp in Salesforce Testing– Relevant Exp in Experience Cloud/ Community Cloud– Relevant Exp in Service Cloud - Current CTC – Expected CTC – Office mode – work from office and 2pm – 11pm if ok mention yes - Notice Period – (If serving, please mention LWD) - Any Offer – (If yes, please mention Offer amount) - Current Location – Preferred Location – Regards, Shivani

Position: Sr. Salesforce Developer Job Location: Remote We are urgently looking to hire Sr. SalesForce Developer for one our reputed IT client. If you are interested, please email your updated CV ASAP on email ID " gaurav@flexymanagers.com "; Also highlight your experience in CV or write a summary of your relevant experience as per the JD given below. Role & responsibilities Proffering candidates with Extensive Salesforce development experience ( programming, problem solving, debugging, APEX, LWC, etc). 8+ years Salesforce hands-on development experience, with 3+ year experience working with Salesforce Lightning components. Strong experience with Visualforce, APEX, Java, Process Builder, Triggers and SOQL Experience with Test-Driven Development (TDD) methodology Work with senior members of the team to analyze business requirements, translating those requirements into customized solutions using the Salesforce platform. Implement Salesforce solutions that adhere to platform best practices and perform peer code reviews. Excellent communication skills - able to relay technical information to functional users. Salesforce Certifications and other related certifications are a plus Mastery of user security, profile and role management, custom objects, workflow and validation rules, email templates, formulas, dashboards & reporting

Project Role : Enterprise Solution Architect Project Role Description : Lead the development of complex solutions across multi-tower and/or multi- service transformational opportunities. Architect end-to-end integrated solutions leveraging the best mix of offerings, assets, and capabilities to maximize value for the client and Accenture. Ensure alignment of solution to clients organization goals. Must have skills : Salesforce Sales Cloud Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Enterprise Solution Architect, you will lead the development of complex solutions that span multiple towers and services, focusing on transformational opportunities. Your typical day involves collaborating with various teams to architect end-to-end integrated solutions, ensuring that they align with the client's organizational goals while maximizing value for both the client and Accenture. You will engage in strategic discussions, analyze requirements, and guide your team in delivering innovative solutions that meet the evolving needs of the business. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate workshops and discussions to gather requirements and drive consensus among stakeholders.- Mentor junior professionals to enhance their skills and knowledge in solution architecture. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Sales Cloud.- Strong understanding of solution architecture principles and best practices.- Experience with cloud-based solutions and integration strategies.- Ability to analyze complex business requirements and translate them into technical solutions.- Familiarity with Agile methodologies and project management frameworks. Additional Information:- The candidate should have minimum 12 years of experience in Salesforce Sales Cloud.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Job Title: Salesforce Developer Location: Ahmedabad (Preferred) / Indore / Pune Experience Required: 6 to 8 years Start Date: Immediate Job Description: We are looking for a hands-on Salesforce Developer to join our Digital Business Unit . The ideal candidate will have strong experience in Apex, Lightning Web Components, and Salesforce customization and integration. Key Responsibilities: Design, develop, and deploy Apex classes, triggers, LWC, Aura Components, and Visualforce pages Create and maintain Lightning Web Components and custom pages Participate in the full software development lifecycle Integrate Salesforce with other enterprise systems using APIs Write unit tests and maintain high code quality Collaborate with cross-functional teams for implementation and support Ensure adherence to Salesforce best practices and standards Must-Have Technical Skills: Skill Expertise Level Salesforce, Apex, Triggers Expert LWC, Aura, Visualforce Expert Service Cloud Intermediate Debugging/Troubleshooting Expert Communication & Problem Solving Intermediate Education Required: Minimum: BE (Computers), MCA, or equivalent Preferred: Masters or PhD in related field Interview Process: Resume Screening Technical Interview 1 (MS Teams / In-Person) Technical Interview 2 (MS Teams) Candidate Requirements: Immediate joiner preferred Strong communication skills Self-driven and quality-oriented Able to deliver POCs and perform analysis on new requirements How to Apply: Interested candidates can apply directly through Naukri or send their updated CV to kamna@prointegrate.net . Please mention "Salesforce Developer C2C" in the subject line.

Role & responsibilities Sales cloud, Service cloud, Apex programming, understanding of Salesforce architecture, data modelling, and integration with external systems

Job Title: Salesforce Developer (LWC & Apex) Experience: 46 Years Open Positions: 3 Location: [Specify Location or Mention if Remote/Hybrid] Job Type: [Full-time / Contract / Permanent] Job Summary: We are seeking skilled and experienced Salesforce Developers with 4–6 years of experience in Salesforce development, specifically in Lightning Web Components (LWC) and Apex . The ideal candidates will play a key role in designing, developing, and implementing high-quality Salesforce solutions that meet business requirements. Key Responsibilities: Develop and maintain custom LWC components to enhance user experience in Salesforce Lightning. Design and implement Apex classes, triggers, and batch processes for business logic. Collaborate with functional teams to understand requirements and deliver scalable solutions. Participate in code reviews, unit testing, and integration testing. Work with Salesforce Admins and Architects to implement best practices. Ensure compliance with security, scalability, and performance standards. Assist in deployments using CI/CD tools and version control (e.g., Git, Copado, Gearset). Troubleshoot and resolve technical issues in a timely manner. Required Skills & Qualifications: 4–6 years of hands-on experience in Salesforce Development. Strong expertise in Lightning Web Components (LWC) and Aura Components . Proficient in Apex development (classes, triggers, SOQL, SOSL, batch jobs). Experience with Salesforce APIs (REST/SOAP). Solid understanding of Salesforce Data Model and Security Model . Experience with Salesforce DX , Version Control , and Deployment Tools . Familiarity with Agile development methodologies. Salesforce Platform Developer I certification is required; Platform Developer II is a plus. Preferred Qualifications: Experience with Salesforce Service Cloud , Sales Cloud , or Experience Cloud . Exposure to integration patterns and third-party integrations. Knowledge of JavaScript frameworks and modern web development practices. Soft Skills: Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a team environment.

Salesforce Lead- Remote (India) Work Timing2:30 PM- 11:30 PM IST Company Overview: At Codvo, software and people transformations go together We are a global empathy-led technology services company with a core DNA of product innovation and mature software engineering We uphold the values of Respect, Fairness, Growth, Agility, and Inclusiveness in everything we do. About The Role We are seeking a Salesforce Lead to take ownership of end-to-end Salesforce (SFDC) solution delivery while contributing to the growth and capability development of our Salesforce practice This role is ideal for a technically strong and strategically minded professional with 8+ years of Salesforce experience, including leadership of teams and complex projects. Key Responsibilities Salesforce Project Leadership & Capability Contribution Practice Development SupportContribute to shaping the Salesforce practice by bringing best practices, reusable assets, and process improvements. MentorshipGuide junior team members, foster technical growth, and support internal knowledge-sharing initiatives. Team CollaborationWork closely with architects, developers, and functional consultants to ensure effective project delivery. Presales & Solutioning Client EngagementCollaborate with business development teams to understand client requirements and propose tailored Salesforce solutions.Expertise in Sales, Service and Experience cloud Solution DesignLead the technical design of scalable and maintainable Salesforce solutions across Sales Cloud, Service Cloud, and other Salesforce products. Effort EstimationSupport estimation and planning efforts during presales and project initiation phases. Delivery Management Project ExecutionOversee day-to-day implementation tasks, ensuring alignment with project goals, timelines, and budgets. Best PracticesPromote adherence to Salesforce best practices for coding, configuration, and deployment. Quality AssurancePerform code and configuration reviews to maintain high delivery standards. Client Communication & Relationship Management Stakeholder InteractionServe as a key point of contact for clients during project execution, ensuring transparency, progress reporting, and satisfaction. Ongoing SupportIdentify opportunities for continued engagement and improvement post-go-live. Qualifications 8+ years of hands-on experience in Salesforce implementation and customization. Proven experience leading project teams and delivering Salesforce solutions end-to-end. Strong understanding of Salesforce architecture, data models, and integrations. Experience with Apex, Visualforce, Lightning Web Components, and Salesforce configuration. Salesforce certifications (e.g., Platform Developer, Sales/Service Cloud Consultant) are highly preferred. Excellent communication and stakeholder management skills. Show more Show less

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Collaborate with the business to understand/influence business requirements Maintain knowledge of current and emerging Salesforce.com products related to architectural solutions Communicate solution options to program manager, business owners/stakeholders and internal configuration team Provide constructive input on the architectural solutions of other members of the configuration team with an emphasis on sustainability, scalability and usability Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so The complexity of this role can be challenging. You will be working on strategic programs with responsibility for providing sustainable solutions across the growth organization. The emphasis will be on declarative over custom code solutions. Required Qualifications Undergraduate degree or equivalent experience 5+ years of experience within standard functions/modules of Salesforce.com (Sales Cloud, Service Cloud, Community Cloud) 3 + years of building solutions using Salesforce.com declarative tools including (not limited to) process builder, visual workflow and workflow rules 2+ years of experience in large scale system implementation, integration, interfaces and data conversion (ex. Implementation of CPQ or other managed package) Experience leading larger complex solution projects (ex. Building net new functionality over the course of multiple sprints and releases) Experience configuring within the Salesforce Lightning UI Salesforce.com certifications in relevant disciplines such as development and platform app builder Agile development experience At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Develop Apex (classes and triggers), Lightning Components, and Visualforce to extend Salesforce in order to support business requirements Application development, including basic Visualforce pages/Lightning pages, Lightning Web Components Assist with each release cycle to implement and deploy new/updates to existing applications and code Working with integrated applications such as (enter your additional applications e.g. DocuSign, Conga, Survey Gizmo, Mailchimp etc) Testing** (unit and systems), and debugging Striving towards coding best practices and data quality Contributing to technical documentation Supporting the Salesforce Administrator*** on occasion Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Graduate degree or equivalent experience Solid experience working with Apex classes, Triggers, Controllers, Controller Extensions, Components, Test Methods, Application Design Experience in Sales Cloud, Service Cloud and Experience Cloud in salesforce Experience in Agile Scrum methodologies, Adopted the process of PI Planning’s, Backlog Grooming, Sprint Planning’s, Daily Scrum Calls, DoD/DoR and Retrospectives Experience in Build configuration items like Workflows, Validations, profiles, layout designs, design and security settings, assignment rules, users/defining Role Hierarchy, defining Escalation rules etc. Proficient in Data Migration& Management between Salesforce.com and other systems Proven to be a good team player with excellent technical, management, interpersonal skills Technical Skills LanguagesSQL, Apex Programming Web ServicesSOAP & REST Web Services Web TechnologiesLightning Framework, Visualforce Pages, LWC,HTML, XML, CSS, JavaScript, JQuery ToolsApex Data Loader, Eclipse IDE, Visual Studio Code, GitHub Desktop. GitHub, SalesforceCLI, Workbench, Apex Explorer

Job Title: Data Migration Business Analyst Salesforce CPQ & Billing Experience: 8+ Years Work Mode: Remote (Work From Home) Location: India (IST Shift) Job Summary: We are looking for an experienced Data Migration Business Analyst with strong expertise in Salesforce CPQ, Billing, and Fulfillment Processes . This role requires a deep understanding of data migration strategies, integrations, and Salesforce ecosystems to deliver seamless transitions from legacy platforms to the new DX Salesforce system. Key Responsibilities: Analyze business requirements related to the order management and fulfillment process and suggest improvements for both business and system workflows. Perform data validation and migration from legacy systems to DX Salesforce , supporting Sales and Service Cloud applications. Design, prototype, document, and support Salesforce Order Management and Fulfillment solutions including configuration, customization, and integration. Translate business needs into functional specifications and supervise build activities. Maintain detailed functional documentation for all requirement specifications. Provide Salesforce system administration support (user permissions, custom objects, workflow management, etc.). Understand and support Salesforce Sales Cloud features. Understand quote-to-order processes : product setup, configuration rules, pricing, discounting, and quote templates. Work with Process Builder, Flows, Formulas, Workflow Rules, and Approvals . Assist in integration efforts using REST/SOAP APIs . Apply strong problem-solving and analytical skills to identify root causes and develop innovative solutions. Remain agile and proactive in adapting to shifting business priorities and technical requirements. Must-Have Qualifications: 8+ years of total experience in IT/business analysis roles. 4+ years of hands-on experience with Salesforce platform . Expertise in data migration strategies and tools , especially in Salesforce CPQ and Billing . Proven experience with fulfillment process implementations and middleware/integration tools . Knowledge of system integration, ETL tools , and 3rd-party connectors. Good to Have: Salesforce certifications (CPQ Specialist, Admin, Advanced Admin, etc.). Experience working in agile environments . Exposure to Salesforce Order Management , Service Cloud , and 3rd party integrations .

4.7+ years in Salesforce development. Proficiency in Apex, Visualforce, LWC, integration. Understanding of Sales Cloud, Service Cloud. SF certifications like PD I, Administrator, or Marketing Cloud Consultant are a plus. Noida, Bangalore, Jaipur