Senior Vice President, Technology Central Functions

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

The Head of Technology Central Functions plays a critical role in ensuring the effective and efficient operation of DBS's technology function. This leadership position requires a highly organized and detail-oriented individual with a strong understanding of technology governance, risk management, financial management, vendor management, and employee development. The successful candidate will be responsible for overseeing key central technology functions, driving strategic initiatives, and fostering a collaborative and high-performing team.

Key Accountabilities

• Technology Governance: Lead and manage all aspects of Technology Governance activities. This includes among others:
• Preparation of comprehensive materials and presentations for key technology forums such as the IT Strategy Committee, IT Steering Committee, Technology Risk Forum, and Demand Forums.
• Ensuring effective communication and collaboration across different technology teams and stakeholders.
• Maintaining and improving existing governance frameworks and processes.
• Technology Risk Management: Proactively identify, assess, and mitigate technology risks across the organization. This includes among others:
• Developing and implementing a robust risk management framework aligned with industry best practices and regulatory requirements.
• Monitoring and reporting on key technology risks to senior management.
• Implementing appropriate control measures to minimize potential risks.
• Managing findings where Technology is impacted (across external and internal audits and reviews, and excluding IT Information Security)
• Scan regulatory requirements, circulars to ensure forward planning and execution for compliance. This includes Singapore and India regulatory requirements
• Contribute to overall Technology estate across DBS, Partners, external environment and to manage the disaster recovery/BCP/ quality of code for any impact on user/customer experience
• Technology Budget and Financial Management: Manage the technology budget effectively and efficiently, including both direct and indirect expenses. This includes among others:
• Developing and monitoring the annual technology budget.
• Tracking expenditures and ensuring adherence to budget constraints.
• Providing accurate and timely financial reporting.
• Technology Vendor Governance: Oversee the management of technology vendors, ensuring compliance with all relevant regulations and contractual obligations. This includes among others:
• Establishing and maintaining strong relationships with key technology vendors.
• Monitoring vendor performance and compliance.
• Managing vendor contracts and negotiations.
• Technology Employee Engagement and Skill Development: Foster a positive and engaged work environment within the technology team. This includes among others:
• Implementing initiatives to improve employee morale and engagement.
• Identifying and addressing skill gaps within the team.
• Developing and implementing training and development programs to enhance employee skills.

Required Experience

• Ideally, 15+ years of successful experience in Technology governance, Risk and financials. The more recent 5+ years should be in a well-established bank (Indian or Multinational)

Education / Preferred Qualifications

• Minimum Computer Science or Technology Management graduate

Core Competencies

• Strategic thinking
• Problem-solving
• Decision-making
• Good communication skills and ability to manage dialogues with seniors
• Collaboration across teams
• Leadership and drive
• Risk management
• Financial management