Senior Telecaller

Job Title:

• Initiate and handle outbound calls to prospective clients generated through various marketing and lead sources.
• Engage inbound enquiries, understand client requirements, and present relevant property projects based on customer profiles.
• Build trust and relationships with clients through consultative conversations tailored to individual needs, not just a standard script.
• Effectively pitch property features, benefits, USPs, and address customer queries or concerns.
• Proactively schedule and coordinate site visits with potential buyers, ensuring a seamless experience and timely follow-ups.
• Maintain accurate customer data and follow-up schedules in CRM systems, ensuring regular engagement and tracking.
• Continuously nurture leads through timely updates, reminders, and personalized follow-ups to drive site visits and conversions.
• Stay updated on current inventory, project details, and market trends to provide accurate information and build credibility.
• Collaborate with the sales, marketing, and management teams to ensure alignment, share feedback, and support overall sales targets.
• Meet and exceed monthly/quarterly targets for lead qualification, site visits, and customer engagement metrics.

Required Qualifications & Skills

• Education: Bachelors/Master degree in Business Administration, Marketing, Real Estate, or a related field is generally required.
• Experience: Minimum 3+ years of experience as a Presales Executive or in a similar role within the real estate industry.
• Fluency in English and Kannada; additional South Indian language(s) is a plus.
• Strong communication skills with the ability to build rapport, actively listen, and adapt tone/approach to different client personas.
• Proven experience using CRM software and telecalling tools for lead management and follow-ups.
• Goal-oriented, self-motivated, and able to thrive in a high-pressure, target-driven environment.
• Excellent organizational skills, multitasking ability, and keen attention to detail.

Preferred Attributes

• Positive, empathetic, and solutions-oriented attitude.
• Knowledge of Bangalore residential real estate market, especially luxury apartments and villas.

What We Offer:

• Attractive commission structure.
• Opportunities for professional development and career advancement.
• A supportive and collaborative work environment.
• Health insurance and other benefits.