Senior Salesforce Developer

Job Purpose:

To design, develop, and maintain the company's CRM systems, primarily focusing on Salesforce. This role involves creating customized solutions to meet business needs, ensuring data integrity, and optimizing CRM functionalities to enhance customer relationship management and business operations.

Key Responsibilities:

1. CRM Development and Customization:

Design, develop, and implement customized Salesforce solutions. Create and manage complex workflows, process builders, and triggers. Develop and maintain custom applications, objects, fields, and relationships within Salesforce.

2. Integration and Data Management:

Integrate Salesforce with other systems and platforms to streamline business processes. Ensure data integrity and quality within the CRM system. Develop data migration strategies and perform data imports and exports as needed.

3. Technical Expertise and Support:

Provide technical support and troubleshooting for Salesforce-related issues. Stay current with Salesforce updates and new features, implementing them as appropriate. Develop and maintain technical documentation for Salesforce solutions and integrations.

4. Collaboration and Project Management:

Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. Manage and prioritize multiple projects, ensuring timely completion and adherence to deadlines. Communicate effectively with team members and stakeholders, providing updates and addressing issues as they arise.

5. Process Improvement and Innovation:

Identify opportunities for improving CRM processes and functionalities. Implement best practices and standard operating procedures to enhance system performance and user experience. Encourage innovation and the adoption of new technologies and methods.

6.Compliance and Security:

Ensure CRM systems comply with industry standards and company policies. Implement security measures to protect sensitive data and maintain system integrity. Conduct regular audits and assessments to identify and mitigate risks

Required Qualifications:

Minimum of 10 years of experience in Salesforce development and administration. Proficiency in Apex, Visualforce, Lightning Components, and Salesforce APIs.

Strong understanding of Salesforce best practices and functionality.

Experience with data integration tools and techniques. Excellent problem-solving and analytical skills.

Strong communication and interpersonal skills.

Ability to work well under pressure and manage multiple tasks simultaneously. Preferred Work Hours will be 3 PM to 12 AM IST.

Preferred Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field. Salesforce certifications (e.g., Salesforce Certified Platform Developer, Salesforce Certified Administrator).

Experience with other CRM platforms and integrations. Knowledge of Agile development methodologies.