Senior Sales Support Executive

2 - 6 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The key objective of this position is to support the sales team and drive operational efficiency by ensuring accurate reporting, maintaining compliance, and optimizing workflows. Your role will involve data preparation and analysis, coordination with the sales team and vendors, contract management, and system support to facilitate informed decision-making and streamline business processes. To be successful in this role, you should have a Bachelor's degree in business administration or a related field and a minimum of 2-4 years of experience in sales support and operations efficiency, MIS reporting, data management, or a similar role. Proficiency in SAP and other enterprise resource planning (ERP) systems is required. Additionally, you should possess strong analytical skills with attention to detail, problem-solving abilities, excellent communication, and coordination skills to manage internal and external stakeholders. You must be able to work independently and collaboratively in a fast-paced environment. Your responsibilities will include ensuring bundle compliance, managing and tracking SAP contracts, facilitating deal closure letters post-audit, addressing audit queries related to compliance, following up with accounts for credit notes (CN), overseeing the sales order process for bundling equipment, providing operational support for the India Operation System, maintaining records through MOU scanning, ensuring adherence to Service Level Agreements (SLA), and conducting training sessions for internal teams on system usage, compliance, and operational processes. You will need proficiency in SAP, MS Excel, and data visualization tools, a strong understanding of compliance frameworks and audit processes, and the ability to interpret and analyze contracts and financial documents. In addition to functional skills, you should possess strong organizational and time-management skills, be detail-oriented with a problem-solving mindset, have excellent interpersonal and stakeholder management skills, be able to work under pressure and meet tight deadlines, and demonstrate a commitment to continuous learning and improvement. This is an individual contributor role reporting to the Senior Manager Sales Support.,

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