Senior Sales Support Executive

Role Objective:

A key objective of this position is to support the sales team and drive operational efficiency by ensuring accurate reporting, maintaining compliance, and optimizing workflows. The role encompasses data preparation and analysis, coordination with the sales team and vendors, contract management, and system support to facilitate informed decision-making and streamline business processes.

Desired Candidate Profile:

• Bachelor's degree in business administration or a related field.
• Minimum of 2-4 years of experience in sales support and operations efficiency MIS reporting, data management, or a similar role.
• Proficiency in SAP and other enterprise resource planning (ERP) systems.
• Strong analytical skills with attention to detail and problem-solving abilities.
• Excellent communication and coordination skills to manage internal and external stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment.

Role & Responsibilities:

• Ensure

  bundle compliance

  by verifying adherence to contractual terms.
• Manage and track

  SAP contracts

  for effective documentation and execution.
• Coordinate with vendors for

  invoice follow-ups

  and ensure timely payments.
• Facilitate the preparation and submission of

  deal closure letters post-audit

  .
• Work on

  pre-closure of deal calculations

  when necessary.
• Address and resolve

  audit queries related to compliance

  .
• Follow up with accounts for

  credit notes (CN)

  and ensure timely processing.
• Oversee the

  sales order process for bundling equipment

  , ensuring seamless execution.
• Provide operational support for

  the India Operation System

  to enhance efficiency.
• Maintain records through

  MOU scanning

  and ensure proper documentation.
• Ensure

  adherence to Service Level Agreements (SLA)

  across inter- and intra-departmental functions.
• Conduct

  training sessions

  for internal teams on system usage, compliance, and operational processes.

Functional Skills Required:

• Proficiency in SAP, MS Excel, and data visualization tools.
• Strong understanding of compliance frameworks and audit processes.
• Ability to interpret and analyze contracts and financial documents.
• Experience in working with vendors and internal finance teams for invoicing and payment reconciliation.

Behavioral Skills Required:

• Strong organizational and time-management skills.
• Detail-oriented with a problem-solving mindset.
• Excellent interpersonal and stakeholder management skills.
• Ability to work under pressure and meet tight deadlines.
• Commitment to continuous learning and improvement.

Team Size to Be Handled:

• This is an individual contributor role, reporting to the Senior Manager – Sales Support.

Biotech is an equal opportunity organization promoting diversity while ensuring no discrimination on any ground, including gender, race, religion, age, sexual orientation, disability, etc.