Senior Operations Manager

About the Role

Operations Manager

This role is perfect for someone who thrives in structure, can manage complexity with ease, and brings both analytical and people management skills. You’ll work closely with leadership to run the factory, streamline dispatches, manage inventory, and ensure the business operates with efficiency and profitability.

Key Responsibilities

• Oversee

  day-to-day operations

  across production, dispatch, and logistics to ensure seamless execution.
• Manage

  factory operations

  end-to-end: workforce scheduling, capacity planning, workflow management.
• Lead

  inventory planning & management

  to maintain healthy stock levels while optimising costs.
• Ensure

  timely dispatches and deliveries

  , coordinating with vendors, logistics partners, and internal teams.
• Monitor and manage

  P&L impact of operations

  , driving efficiency in cost, manpower, and process.
• Build and refine

  SOPs

  for manufacturing, quality checks, and last-mile execution.
• Implement

  systems and dashboards

  to track KPIs: delivery timelines, wastage, utilisation, fulfilment rate.
• Collaborate with supply chain, design, and brand teams to align production with demand.
• Drive a culture of accountability, process ownership, and continuous improvement within the factory team.

Requirements

• 5–8 years of experience in

  operations, supply chain, or factory management

  (D2C/fashion/ marketplace warehouse preferred).
• Proven ability to

  run factory floors

  , manage workforce, and optimise production lines.
• Strong understanding of

  inventory, dispatch, and logistics processes

  .
• Solid grasp of

  P&L levers

  and ability to link operational decisions to financial outcomes.
• Excellent problem-solving, organisational, and people management skills.
• Command on Excel/Unicommerce to monitor operations and create reports.
• Ability to thrive in a fast-paced, high-growth environment while keeping an eye on detail.

What We Offer

• Opportunity to be part of a

  fast-growing D2C fashion brand

  redefining handloom for the modern Indian woman.
• Ownership and autonomy to

  build efficient systems

  from the ground up.
• Collaborative and purpose-driven culture that values both speed and ethics.
• Growth opportunities across operations, supply chain, and leadership tracks.

Gurgaon I Mon-Sat