Senior Manager – Human Resources (HRBP)

ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE

AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,

Senior Manager – Human Resources (HRBP)

Location: DELHI

JOB PURPOSE

The Senior Manager – HRBP for Airport Operations acts as a strategic partner to operational leadership, aligning HR strategies with business goals to enhance workforce performance, compliance, and employee engagement in a dynamic airport environment.

KEY RESPONSIBILITIES

Strategic HR Partnership

• Collaborate with airport operations leadership to develop and implement HR strategies that support operational excellence.
• Act as a trusted advisor on workforce planning, talent management, and organizational design.

Talent & Performance Management

• Drive performance management processes and coach leaders on feedback and development.

Employee Relations & Engagement

• Manage employee relations cases, ensuring fair and consistent resolution.
• Foster a culture of engagement, inclusion, and continuous improvement.

Compliance & Risk Management

• Ensure HR practices comply with aviation regulations, labor laws, and internal policies.
• Partner with legal and compliance teams to mitigate risks.

Operational HR Excellence

• Oversee HR operations including onboarding, payroll coordination, and benefits administration.
• Analyze HR metrics to inform decisions and improve processes.

Change Management & Communication

• Lead change initiatives related to organizational restructuring, policy updates, or technology implementations.
• Facilitate effective communication between HR and airport operational teams.

EDUCATIONAL QUALIFICATIONS

• MBA/PGDM in Human Resources or related field.
• 10+ years of progressive HR experience, with at least 5 years in a business partnering role.
• Exposure to large-scale operations, preferably in aviation or a regulated industry.
• Experience in aviation, transportation, or large-scale operational environments preferred.
• Strong knowledge of labor laws, HR systems, and compliance frameworks.

PERSONAL CHARACTERISTICS & BEHAVIOUR

• Strategic thinking and business acumen.
• Strong interpersonal and influencing skills.
• Data-driven decision-making.
• Crisis management and adaptability.
• Proficiency in HRIS and analytics tools.