Job
Description
Overview We are seeking a highly organized and detail-oriented Senior HR Generalist with a focus on Benefits Administration and Leave Management to join our Human Resources team. The individual in this position will manage and administer our comprehensive benefits programs while ensuring adherence to leave policies and regulations. This role reports to our People Operations Manager and will have significant employee facing responsibilities. Responsibilities Benefit Specialist Duties Administer and manage employee benefit programs, including health insurance, retirement plans, wellness programs, and other ancillary benefits. Assist with new hire benefit office hours and enrollment process. Maintains and assists with the creation of benefit resources. Oversees and maintains our benefits knowledge base. Coordinate annual benefits open enrollment process, including system setup, employee communication, plan selection, and enrollment support. Serves as the subject matter expert for employees with benefit-related inquiries, providing guidance and support regarding plan options and claims issues. Maintain accurate records of employee benefits within our benefit system, ensuring data integrity and confidentiality. Ensure weekly interfaces are sent and received by the vendor. Validate all interface error reports. Update vendor website with adjustments needed in the weekly validation process. Collaborate with benefits vendors and consultants to resolve issues. Collaborates with our internal communications team to develop and manage our benefits communications campaign and develops materials for other internal departments for benefits engagement. Lead and manage the implementation of new benefit programs and activities or benefit changes. Prepares reports on benefit costs, utilization and other relevant metrics. Conduct monthly audits of benefits plans to ensure accuracy and compliance. Ensures that employee benefit- related paperwork (1095s, ACA, etc.) is prepared and timely filed with governmental entities Ensure compliance with all federal, state, and local regulations related to employee benefits. Leave Management Specialist Duties Administer and manage employee leave and accommodation cases, including but not limited to, short-term and long-term disability claims, paid and/ or unpaid leaves (e.g., FMLA, ADA, personal leave, and other company-specific leave policies). Create and deliver training and communication materials to educate employees and managers on leave policies and procedures. Act as the primary point of contact for employees, managers, HR partners (HRBPs, Employee Relations and Payroll) and our third-party leave administrator to ensure a seamless leave process for facilitating leave requests, approvals, and returns to work. Monitor and track leave usage and ensure accurate documentation to ensure compliance and confidentiality in accordance with company policies and legal requirements. Partners with payroll to ensure accurate tracking of leave-related pay and benefits Maintain accurate records of employee leave, ensuring data integrity and confidentiality. Conduct periodic audits of leave records to ensure accuracy and compliance. Track and document all accommodation requests, interactive process and outcomes. Ensures accurate documentation of all leave and accommodations activities and maintain Support employees through critical moments, including wellness checks, General Duties Effectively manages multiple high-priority tasks and works well under heavy deadline pressure in a fast-paced high growth environment with strong attention to detail and follow-though. Analyze the flow of employee benefit data and develop internal procedures, guidance and training for staff to facilitate the timely and accurate update of employee information and benefit records Identify necessary changes in business processes to ensure efficient and accurate workflow and the best utilization of system capabilities in order to fit the business needs. Documents benefit administration and leave accommodations practices and system procedure focusing on best practices. Develops and implements short and long-term department area plans and set priorities. Qualifications Bachelors degree in Human Resources, Business Administration, or a related field (or equivalent industry specific experience). Five years of experience in benefits administration and leave management. Strong understanding of various US benefit programs, including health insurance, retirement plans, and wellness programs. Strong knowledge of US federal, state, and local regulations related to employee benefits and leave policies. Excellent organizational and time management skills with the ability to manage multiple priorities. Flexible and adaptable to changing activities, workloads and timelines. Ability to take initiative and work independently. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency with Microsoft Office Suite. Advanced Excel skills preferred.
