Posted:18 hours ago|
Platform:
On-site
Part Time
Job Purpose
Designs, builds, and maintains full stack applications for the organization. Our .Net Software Engineers develop applications in an Agile SDLC. Responsible for the development of .Net enterprise applications utilizing frameworks. Additionally responsible for the development of micro-frontend applications utilizing Angular, AWS Cloud Technologies and API Gateway(APIGEE). This position will have responsibilities in full life cycle development within a services-oriented architecture, including design, programming, testing, packaging, deploying, and maintaining service and infrastructure components.
In this role, you will be supporting Customer Service product. Customer ServiceSM delivers the information a customer service representative needs to effectively address borrower requests in a timely manner. This robust, all-in-one system includes streamlined navigation, process automation capabilities, and interaction tracking that focuses on improving the customer service experience, resulting in increased borrower satisfaction. Using this one solution, it delivers a highly personalized experience for both the consumer and customer service representative, driving one-call resolutions.
A full-featured customer service solution that integrates with MSP and enables servicers to provide their customer service representatives with consolidated views of borrower information, loan-level details, threaded and tagged conversation histories, and much more. This role works closely with the ICE teams in India and U.S. Therefore, qualified candidates are expected to overlap part of their working hours with the U.S. Eastern time zone.
Responsibilities
Knowledge and Experience
Preferred
Intercontinental Exchange
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