Job
Description
remote typeOn-sitelocationsHyderabad, TStime typeFull timeposted onPosted 4 Days Agojob requisition idREQ426674Amazon is a collaborative and innovation-driven environment. The requirement is for a mindset that is very hands-on, energetic, helpful and straight forward. Achieve excellence in maintenance service programs at Amazon, obtaining the highest possible standards and practices. To provide comprehensive facility management for services to the client, with a focus on continuous improvement. Achievement of the Key Performance Indicators and Service Level Agreements targets. POSITION
GOALS
He /She is responsible for end-to-end operations of facilities management.This role requires an enthusiastic, proactive individual, an outstanding communicator with the ability to deliver incredible customer service, organizational skills, collaboration, leadership and team development. ROLES
AND RESPONSIBILITIES
Responsible for the overall facilities operations. Ensure immediate response to Priority Calls. Scheduled and Surprise walk around of the Facility to ensure high standards of housekeeping and upkeep Ensure the tickets are closed within timelines/SLAs. Advising the business on measures to improve the efficiency and cost effectiveness of the facility. Prepare & Managing Budgets, Leverage technology, Make quick decisions and solve problems. Maintain good relationships with a wide range of employees, managers, executives, suppliers, vendor & Client stakeholders. Events management, ADHOC and planned request to be handled with the guidelines provided. Co-ordinate and execution of all the business moves in sync with the space management team. Overseeing mail room services Overseeing of Medical room and Ambulance services. Ensure the accruals are submitted with minimal or no variance. Coordinate & Deliver
Responsible for the upkeep of the facilities.Monitoring Facilities Manager, Assistant managers and vendor staff. Assigning them the task/guide them where ever required.Handle all emergency situations pertaining to employees and WSPWork as a team player with co-workers and in conjunction with other departments.Ensuring the site compliance scores are maintained as per the statuary norms.To have the monthly connects with the WSP Vendor for seamless operations.Analyse the vendor score card to raise the bar.Customer Service
Deliver high quality, prompt and courteous facility management services in support of Clients business needs in a safe working environment Be accessible for escalation of all facilities related issues In case of any medical emergencies at site He/she has to promptly act up on the situation and further reporting to be done. Over seeing mailroom/medical room/Mothers room facilities to provide the standards and quality of experience. Technology tools implementation and management. Assistance to finance team in preparing the quarterly and annual budgets. Supporting Business for any Adhoc requests. Prepare, review and submit MBR & QBR. Ensure that the contractors are meeting their commitments on scheduled delivery of trainings. Implement cost savings initiatives for the client and optimize efficiencyProactively solve problems as they arise.Proactively seek to improve the systems and processes of all operations in response to changes in the campus.Ensure timely submissions of the invoices and payments clearances with in the specified time lines. Supplies
Stores, Inventorys and ROL to be looked at and orders to be placed accordingly. Ensure there is no stock out issues, supplies should be available all the times Raising the requirement to the procurements for supplies Adhoc business requirements to be handled Approving of indents on inventory management tool. The budgets for the month allocated are utilized. CANDIDATE
SPECIFICATION
KEY
SELECTION
CRITERIA
Candidate must have a high school diploma or graduate degree Experience in facilities/property management, hospitality or related field preferred Knowledge of Technology applications, organization skills, strong verbal skills, detail oriented, prioritizing skills, customer service, follow up Positive, professional, pleasant attitude, self-motivated; confident, energetic, and flexible Strong Customer focus that includes critical thinking, excellent people skills, problem solving, empathy and the ability to interact with a wide range of client staff and demands Ability to work independently with little supervision and effectively deal with stressful situations Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required Location
On-site Hyderabad, TSScheduled Weekly Hours
40Job Tags:
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