Senior Enterprise Project/Program Manager (SaaS)

Job Title:

Work Hours:

About Locus

Locus

over a billion deliveries

Role Overview

Senior Enterprise Project/Program Manager

Key Responsibilities

• Enterprise Program & Project Leadership:

  Lead the end-to-end implementation and adoption of Locus SaaS solutions, ensuring seamless execution and alignment with customer business goals.

• Customer Success & Account Management:

  Act as the primary point of contact for European enterprise clients, ensuring customer satisfaction and engagement.

• Cross-functional Collaboration:

  Work closely with product, engineering, sales, and customer success teams to tailor solutions to client needs.

• Process Optimization & AI Adoption:

  Guide customers in maximizing the benefits of AI-driven logistics through best practices and strategic recommendations.

• Stakeholder Communication:

  Manage executive and operational-level relationships within client organizations, ensuring clear communication and proactive issue resolution.

• Risk Management & Escalation:

  Identify potential risks in project execution and work proactively to mitigate issues, ensuring smooth delivery.

• Performance Metrics & Reporting:

  Track key performance indicators (KPIs) and provide data-driven insights to optimize solution effectiveness.

• Workstream Leadership:

  Independently lead workstreams, mentor team members, and manage stakeholders across functions.

• End-to-End Delivery:

  Oversee the end-to-end delivery of enterprise Transportation Management Systems (TMS) or equivalent solutions across multiple countries.

• Project Controls Mastery:

  Demonstrate mastery of project controls, including schedule, cost, scope, and quality management.

• Vendor Management:

  Exhibit strong stakeholder and vendor management skills.

• Logistics Experience:

  Leverage experience in retail and third-party logistics (3PL).

• Regulatory Knowledge:

  Understand regulatory contexts, including DfT/DVSA, Drivers’ Hours Rules, Working Time Regulations, ADR/FORS (where applicable), and GDPR for personal/telematics data.

• Security & Compliance:

  Maintain awareness of ISO 27001 standards and ensure GDPR compliance by design.

Qualifications & Experience

• 5+ years of experience in project/program management within SaaS, AI, or logistics tech domains.
• Proven expertise in handling Global Enterprise accounts, preferably in logistics, supply chain, or transportation SaaS.
• Strong understanding of final mile and mid-mile logistics, AI-driven solutions, and enterprise digital transformation.
• Experience working European business hours and collaborating with global multicultural teams.
• Exceptional stakeholder management, communication, and problem-solving skills.
• PMP, PRINCE2, or SAFeAgile certifications (preferred but not mandatory).
• Bachelor’s/Master’s degree in Business, Engineering, or a related field.

Why Join Locus?

• Work with a globally recognized AI-powered SaaS platform transforming the logistics space.
• Opportunity to drive

  high-impact enterprise programs

  with top-tier enterprise clients.
• Fast-paced, innovative environment with exposure to cutting-edge AI and automation.
• Competitive compensation, benefits, and growth opportunities.

If you're a strategic leader with experience managing enterprise SaaS programs and a passion for AI-powered logistics, we'd love to hear from you!