Position: Senior Director – Quality Engineering.
Reports To: VP – Quality Engineering
Position Summary:
Senior Director of Quality Engineering
The ideal candidate will bring a powerful combination of technical depth, transformational leadership, strategic thinking, and extensive experience in telecommunications, particularly in roaming, signaling, mobile core technologies, and cloud-native architectures. This leader must thrive in fast-paced environments, drive meaningful change, and consistently deliver results while building technical excellence.
Key Transformation Initiatives & Responsibilities:
Quality Evolution & Product Excellence
Redefine Quality Metrics
beyond defect detection to include product design efficacy, user experience, and overall solution value Establish Product Quality Frameworks
that address not just functional correctness but architectural soundness, scalability, security-by-design, and performance at scale Pioneer Quality-as-a-Strategy
approach where QE insights actively influence product roadmaps and design decisions Implement Early Quality Indicators
to identify product design deficiencies before development begins Drive Product Efficacy Assessments
to ensure solutions fully address customer needs and deliver maximum business value
Automation Transformation
Lead Comprehensive Automation Strategy
covering functional, performance, security, and infrastructure testing with CI/CD pipeline integration Architect Next-Generation Test Frameworks
that are scalable, maintainable, and deliver actionable insights Implement "Automation-First" Culture
where manual testing is the exception, not the rule Establish Automation KPIs
that measure both coverage and effectiveness Drive Shift-Left Practices
including automated design reviews, code quality gates, and security scanning Spearhead GenAI Adoption in QE
by implementing AI-driven test case generation, intelligent test selection, and predictive quality analytics Develop LLM-Based Test Automation
capabilities for natural language test creation, automated API testing, and complex scenario generation Implement AI-Powered Defect Analysis
to automatically categorize, prioritize, and suggest root causes for identified issues Lead ML-Based Performance Testing
initiatives that can predict scalability issues and optimize resource utilization Create GenAI Testing Center of Excellence
to research, pilot, and scale emerging AI technologies in quality engineering.
High-Performance Team Building
Transform Team Structure and Capabilities
to align with modern QE practices and cloud-native technologies Implement Agile QE Methodologies
to increase delivery velocity while maintaining quality standards Cultivate Technical Excellence
through hands-on mentoring, knowledge sharing, and continuous learning Create Centers of Excellence
for specialized areas like performance engineering, security testing, and test automation Develop QE Career Paths
that recognize and reward both technical depth and leadership capabilities
Core Operational Responsibilities
Collaborate Across Functions
with Product Management, Development, Support, and DevOps to ensure high-quality delivery of releases and patches Drive Interoperability Testing
across multi-vendor and multi-network environments including 2G/3G/4G/5G Manage Compliance, Performance, and Security Testing
for global roaming standards (GSMA, IR.21/IR.85, VoLTE, VoWiFi, etc.) Execute Quality Risk Assessments
, identifying bottlenecks early and driving mitigation plans Optimize QE Processes
to support increased release velocity without compromising quality
Desired Profile: -
- 15+ years of experience in software quality engineering with 8+ years in transformational leadership roles
Deep Technical Expertise
in test automation, CI/CD, cloud architectures, and modern QE practices Hands-On Technical Leadership
with ability to code, architect solutions, and guide technical implementations Strong Domain Knowledge
in Roaming Protocols (SS7, Diameter, GTP, MAP, SIP), core network elements, signaling flows, and cloud-native architectures Proven Experience
in leading and transforming large-scale QE teams across distributed geographies Track Record
of successfully implementing automation frameworks, DevOps practices, and quality metrics that deliver measurable results Experience
operating in fast-paced, startup-like environments with high delivery velocity
Technical Skills
Telecom Protocols & Technologies
including SS7, Diameter, GTP, MAP, SIP, and SCTP Mobile Core Network Architecture
across 2G/3G/4G/5G technologies Roaming & Interconnect Services
including voice, SMS, data, and emerging IoT/M2M scenarios Signaling Flow Analysis
for complex call and session scenarios Network Testing Tools
such as protocol analyzers, load generators, and signaling simulators Advanced Test Automation frameworks
, tools, and methodologies CI/CD Environments
and DevOps pipelines (Jenkins, GitHub Actions, etc.) Containerization & Orchestrati
on (Docker, Kubernetes) Cloud Platforms
(AWS/Azure/GCP) and cloud-native testing approaches Performance Engineering
tools and methodologies Security Testing
practices for telecom and cloud environments Generative AI Technologies
including LLMs, ML-based testing tools, and AI-driven analytics platforms
Leadership Capabilities
Transformational Leadership
skills with proven ability to drive changeHands-On Technical Guidance
with willingness to dive deep into technical challengesStrategic Vision
combined with tactical executionCross-Functional Collaboration
skills to align quality initiatives across the organizationTalent Development
capabilities to grow the next generation of QE leaders
Nice to Have
- Familiarity with Mobileum's roaming and fraud management solutions
- Experience implementing GenAI solutions for telecommunications testing
- Experience with data-driven and AI/ML-powered testing methodologies
- Understanding of Regulatory Compliance in telecom (e.g., GDPR, telecom fraud detection standards)
- Background in SRE (Site Reliability Engineering) practices
Work Experience:
