Senior Client Servicing Manager

Job Title: Senior Client Servicing Manager

Location:

Experience:

About Us:

Yellow Frames LLP

Senior Client Servicing professional

Role and Responsibilities:

Senior Client Servicing Manager

Client Relationship & Strategy

• Act as the key liaison between clients and the agency, maintaining strong, trust-based relationships with senior client stakeholders.
• 
  
• Understand client objectives, brand positioning, and campaign goals to deliver strategic communication plans.
• 
  
• Lead client presentations, pitch strategies, and campaign reviews with clarity and confidence.

Campaign & Production Oversight

• Supervise and guide the production process across digital, film, and traditional advertising mediums.
• 
  
• Ensure all campaigns are executed on time, within budget, and with superior creative and production quality.
• 
  
• Collaborate closely with internal teams — creative, strategy, design, and production — to translate ideas into impactful campaigns.

Team Leadership & Collaboration

• Lead and mentor junior client servicing executives, ensuring effective coordination and timely project delivery.
• Manage multiple projects simultaneously, fostering a culture of accountability, teamwork, and creative excellence.

Financial & Operational Management

• Oversee project budgets, cost estimations, and timelines while maintaining profitability.
• 
  
• Handle vendor coordination and production approvals to ensure quality and consistency.

Insights & Reporting

• Monitor campaign performance and provide actionable insights for continuous improvement.
• Anticipate challenges and proactively resolve client or project issues to maintain smooth delivery.

What We’re Looking For:

• 8–10 years of experience in

  client servicing within an advertising agency

  , with strong exposure to

  creative and production processes

  .
• Proven ability to manage

  large-scale campaigns

  , especially in

  digital, e-commerce, and integrated media

  .
• Excellent client management, communication, and presentation skills.
• Strong understanding of

  advertising production

  , including film shoots, photography, digital content, and post-production.
• Experience in leading and mentoring teams, managing multiple clients, and handling tight timelines.
• Strategic thinker with attention to detail and creative sensibility.
• A degree in

  Advertising, Marketing, Mass Communication, or a related field

  is preferred.

Why Join Yellow Frames LLP?

• Be part of a

  vibrant, creative, and collaborative

  agency culture.
• Work with

  leading brands

  on high-impact advertising and digital campaigns.
• Opportunity to

  lead and grow

  within the client servicing and production domain.
• Exposure to a

  diverse portfolio

  of projects across industries and media formats.

Ready to Join Us?

If you’re a client servicing professional with a passion for creativity, strategy, and flawless execution — we’d love to hear from you!

hr.yellowframes@gmail.com