Senior Client Servicing Manager

As a Senior Client Servicing Manager at Yellow Frames LLP, your role will involve managing key client accounts, driving strategic communication, and overseeing the end-to-end production process. Your responsibilities will include: - Acting as the key liaison between clients and the agency, maintaining strong, trust-based relationships with senior client stakeholders. - Understanding client objectives, brand positioning, and campaign goals to deliver strategic communication plans. - Leading client presentations, pitch strategies, and campaign reviews with clarity and confidence. - Supervising and guiding the production process across digital, film, and traditional advertising mediums. - Ensuring all campaigns are executed on time, within budget, and with superior creative and production quality. - Collaborating closely with internal teams - creative, strategy, design, and production - to translate ideas into impactful campaigns. - Leading and mentoring junior client servicing executives, ensuring effective coordination and timely project delivery. - Managing multiple projects simultaneously, fostering a culture of accountability, teamwork, and creative excellence. - Overseeing project budgets, cost estimations, and timelines while maintaining profitability. - Handling vendor coordination and production approvals to ensure quality and consistency. - Monitoring campaign performance and providing actionable insights for continuous improvement. - Anticipating challenges and proactively resolving client or project issues to maintain smooth delivery. Qualifications required for this role include: - 8-10 years of experience in client servicing within an advertising agency, with strong exposure to creative and production processes. - Proven ability to manage large-scale campaigns, especially in digital, e-commerce, and integrated media. - Excellent client management, communication, and presentation skills. - Strong understanding of advertising production, including film shoots, photography, digital content, and post-production. - Experience in leading and mentoring teams, managing multiple clients, and handling tight timelines. - Strategic thinker with attention to detail and creative sensibility. - A degree in Advertising, Marketing, Mass Communication, or a related field is preferred. At Yellow Frames LLP, you will have the opportunity to be part of a vibrant, creative, and collaborative agency culture. You will work with leading brands on high-impact advertising and digital campaigns, with the chance to lead and grow within the client servicing and production domain. Additionally, you will gain exposure to a diverse portfolio of projects across industries and media formats. If you are a client servicing professional with a passion for creativity, strategy, and flawless execution, we look forward to receiving your resume and portfolio at hr.yellowframes@gmail.com.,