Senior Client Partner

The Client Partner role is a highly visible position central to the overall account engagement ownership and client management. Your responsibilities will include business growth, client management, contract negotiations, solutioning, consulting, and P&L management all geared towards achieving annual targets for client base growth, revenue, profitability, quality of delivery, and customer satisfaction. In terms of client management and financials, you will be required to communicate with clients to understand their needs, pitch offerings to existing and prospective clients, build relationships based on trust and respect, and serve as the client advocate within the company. Additionally, you will be the single point of contact for client escalations, identify market differentiators, manage client contracts, track invoicing, and oversee account budgets and profitability. For service delivery, you will coordinate engagement governance sessions, Voice of Customer/NPS surveys, and act as the point of contact for client escalations. Your role will also involve collaborating with internal teams to ensure client contracts are up to date and aligned with the strategic business development framework. The ideal candidate for this role should have at least 9 years of experience in leading large insurance delivery teams and client relationship management. You should have a proven track record of managing large budget engagements, possess a detailed understanding of insurance functions, and have established connections within the insurance industry. Strong communication skills, deal-closing abilities, and a willingness to travel are essential for success in this role. As a Client Partner, you will need to work in a globally distributed environment, collaborate effectively with customers across different regions, and demonstrate an entrepreneurial and agile mindset. Embracing change, possessing excellent storytelling skills, and being a collaborator with high emotional intelligence are also key attributes for this position. The compensation structure includes a base salary, a company laptop, and employee benefits.,