Senior Business Analyst

• work with Service line mangers and BM for running cost board every week
• Responsible for reviewing all request submitted to cost board from commercial review and supplier type
• Contract Management and commercial management of supplier contracts
• Manage and review supplier contracts for measuring service credits and ensure adherence to KPI’s are met by supplier
• Review of SOW and providing commercial and operational observation
• Creatively apply business and technical knowledge to enable, support and
• Review all aspects of third party spends
• Develop and maintain communication at all levels across the organization to facilitate smooth and effective running of cost board operation and outcomes for WPB.
• Interface with the Business Manager in putting together third party demand;
• Run third party risk management forum for WPB and ensure the COO of WPB executes contract post such due diligence;
• Ensure 100 % compliance of all Third Party Risk Management policy for all suppliers used by WPB IT
• Run vendor governance and performance management forum for all strategic and high critical vendors of WPB IT
• Develop demand management of third party across WPB IT
• Create contracts calendar and renewal process for WPB IT
• Interface with WPB Delivery organization and Architects for third party spend management
  

Requirements

• Experience with Contract Management and negotiation of contracts in IT and ITES company; Financial Services industry
• Excellent written and verbal communication skills;
• Good process analysis and problem solving skills;
• Ability to drive change and improvement to existing processes and to create new processes;
• Decision-maker – considered and timely especially when under pressure;
• Ability to build relationships by communicating, influencing and negotiating effectively with business heads, senior managers, third party consultants, technical experts across the whole department and business users;
• Willingness to own work and problems and see through to completion and to use own initiative to resolve issues, whilst dealing with a diverse range of people;
• Strong interpersonal skills, coupled with the ability to succeed within a matrix management structure and build and maintain global team relationships;
• Ability to work with resources based in other locations;
• Proven ability to prioritise workload effectively in line with business priorities;
• ‘Can Do’ attitude. Willing to turn a hand to whatever task is required;
• Ability to work with minimal supervision, work independently, proactively and under pressure against multiple deadlines
• and to contribute to a larger team; to have flexible approach to responsibilities;
• Self-motivation, and a proven rapid learning capability in a changing environment are essential;
• Drive and tenacity to ensure change is effectively implemented in a matrix environment;