Senior Business Analyst-Credit card

Job Summary: We are looking for an experienced and results-driven Senior Business Analyst with 8–9 years of expertise in the Banking Credit Card domain . The ideal candidate will lead strategic and functional initiatives across credit card lifecycle processes including onboarding, credit risk, transaction processing, rewards, collections, and regulatory compliance. This role demands strong analytical capabilities, deep domain knowledge, and effective stakeholder engagement. Key Responsibilities: Lead requirement gathering, analysis, and documentation for credit card initiatives – from issuance to collections and closure. Collaborate with product, operations, compliance, risk, IT, and third-party vendors to design business solutions aligned with organizational objectives. Prepare BRD, FRD, process flows, use cases, and data mapping documents. Conduct feasibility analysis, gap assessments, and define business rules for system implementations or enhancements. Support development and implementation of digital credit card solutions, mobile apps, rewards systems, and CRM integrations. Facilitate UAT planning and execution; track and resolve defects in coordination with QA and development teams. Ensure credit card processes and systems meet regulatory and compliance standards (e.g., RBI, PCI-DSS). Support product performance analysis, campaign effectiveness, and customer lifecycle optimization through data-driven insights. Act as a bridge between business and technical teams; ensure smooth communication and solution delivery. Mentor junior BAs and contribute to knowledge-sharing across the team. Required Skills & Qualifications: Bachelor’s or Master’s degree in Business, Finance, IT, or a related discipline. 8–9 years of experience as a Business Analyst in the Credit Card or Payments domain . Strong understanding of credit card lifecycle processes (application, onboarding, authorization, settlement, rewards, collections). Experience working with card platforms (e.g., VisionPLUS, FIS, TSYS, FinnOne, etc.) and digital banking tools. Solid documentation and analytical skills; proficiency in BRD, FRD, process flows, data analysis. Familiarity with tools like JIRA, Confluence, Visio, SQL, and MS Office. Strong stakeholder management and cross-functional coordination skills. Good knowledge of regulatory and compliance aspects (PCI-DSS, RBI guidelines, etc.). Preferred Skills: Exposure to digital credit card solutions (e.g., instant issuance, e-KYC, self-service portals). Experience in Agile methodology and user story creation. Relevant certifications (CBAP, Agile BA, PMP) are a plus. To Apply: Please send your updated resume to [neelam.raste@steponestepahead.com] with the subject line “Application – Sr. Business Analyst (Credit Card)”. Job Type: Full-time Pay: ₹640,516.34 - ₹1,862,784.15 per year Schedule: Monday to Friday Application Question(s): * what is your notice Period How many years experience do you have in Banking Domain Location: Airoli, Navi Mumbai, Maharashtra (Required) Work Location: In person