Group Company:
AU Small Finance Bank Limited
Designation:
Senior Bank Officer Business Account
Office Location:
A S Rao Nagar Hyderabad Hyderabad , Ab Road Indore Indore , Adyar Chennai Chennai , Agra Sikandra Agra , Ahmedabad Prahlad Nagar Ahmedabad , Aliganj Lucknow Lucknow , Ambabari Jaipur Jaipur , Andheri Chakala Mumbai Mumbai , Andheri Lokhandwala Mumbai , Ashok Nagar 6th Avenue Chennai , Ashok Vihar Delhi Delhi , Ashram Road Ahmedabad Ahmedabad , Aundh Pune Pune , Avinashi Road Coimbatore Coimbatore , Bahadurgarh Bahadurgarh , Ballygunge Kolkata Kolkata , Bangalore Hsr Layout Bengaluru , Bangur Avenue Kolkata , Bank Centre Indore Indore , Bapu Nagar Jaipur Jaipur , Bellandur Bengaluru , Bengaluru_Residency Road Bengaluru , Besant Nagar 2Nd Avenue Chennai , Bhanwar Kuan Road Indore Indore , Bharathi Street Puducherry Puducherry , Bhopal Arera colony Bhopal , Bhubaneswar Odisha , Boisar Boisar , Bombay Motors Jodhpur Jodhpur , Boring Road Patna Patna , Borivali Mumbai Mumbai , Burrabazar Kolkata Kolkata , C Scheme Jaipur Jaipur , Chakrata Road Dehradun Dehradun , Chennai Nungambakkam Chennai , Chhatrapati Sambhaji Nagar Aurangabad , Chitrakoot Jaipur Jaipur , Civil Lines Prayagraj Prayagraj , Dadar East TT Circle Mumbai , Dalhousie-Kolkata Kolkata , Daryaganj Central Delhi , Dcm Jaipur Jaipur , Delhi Defence Colony Delhi , Delhi Greater Kailash Delhi , Delhi Green Park Delhi , Delhi Lajpat Nagar Ro Delhi , Delhi Sadar Bazaar Delhi , East Patel Nagar New Delhi , Exhibition Road Patna Patna , Fancy Bazaar Guwahati Guwahati , Faridabad Faridabad , Fc Road Pune Pune , Fort Mumbai Mumbai , G S Road Guwahati Guwahati , Golf Course Road Gurugram Gurugram , Gomtinagar Lucknow Lucknow , Gopalpura Bypass Jaipur Jaipur , Gwalior Gwalior , Heerapath Mansarover Jaipur Jaipur , Himayat Nagar Hyderabad Hyderabad , Howrah Howrah , Hrbr Layout Bengaluru Bengaluru , Indira Nagar Cmh Road Bangalore Bengaluru , Indore Jawahar Marg Indore , Indore Mg Road Indore , Jawahar Nagar Jaipur Jaipur , Jayanagar Bengaluru Bengaluru , Johari Bazar Jaipur Jaipur , Jp Nagar Bengaluru Bengaluru , Jubilee Hills Hyderabad Hyderabad , K K Road Kottayam Kottayam , Kalabhadevi Mumbai Mumbai , Kalwar Road Jaipur Jaipur , Kalyan Kalyan , Kandivali West M G Road Mumbai , Kankurgachi Kolkata Kolkata , Karnal Urban Estate Karnal , Kharghar Mumbai Mumbai , Kilpauk Balfour Road Branch Chennai , Kolkata Salt Lake Kolkata , Koramangala Bengaluru Bengaluru , Lalpur Ranchi Ranchi , Laxmi Nagar Delhi Delhi , Link Road Cuttack Cuttack , Lucknow Asset Centre Lucknow , Lucknow Hazratganj Lucknow , M G Road Kochi Kochi , Magarpatta Pune Pune , Mahavir Nagar- Kandivali West Mumbai , Mahesh Nagar Jaipur Jaipur , Malviya Nagar Jaipur Jaipur , Mansarovar Madhyam Marg Jaipur Jaipur , Marathahalli Bengaluru Bengaluru , Mayur Vihar New Delhi , Mira Road Thane Thane , Moosarambagh Dilsukhnagar , Mount Road Chennai Chennai , Mp Nagar Bhopal Bhopal , Mumbai Andheri Four Bungalows Mumbai , Mumbai Corporate Office BKC Mumbai , Mumbai Ghatkopar East Mumbai , Mumbai Mulund West Mumbai , Mylapore Chennai , NTR Circle Vijayawada Vijayawada , Nagole Road Kothapet Hyderabad , Nagpur Nagpur , Nagpur Shankar Nagar Nagpur , Nai Sadak Jodhpur Jodhpur , Nakkalagutta Warangal Warangal , Nashik Nashik , New Friends Colony Delhi Delhi , Noida Gautam Buddha Nagar , Palarivattom Kochi , Panipat Panipat , Parrys Chennai , Pimpri Pune Pimpri , Pon Nagar Tiruchirappalli Tiruchirappalli , Powai Hiranandani Mumbai , Prashant Vihar Delhi Delhi , Pratap Nagar Jaipur Jaipur , Pune East Street Camp Pune , Pune Kothrud Pune , Pune RO Pune , Pwd Colony Jodhpur Jodhpur , Raisen Road Bhopal Bhopal , Raj Nagar Ghaziabad Ghaziabad , Rajkot Bhaktinagar Rajkot , Ramdaspeth Nagpur Nagpur , Ranipet Kellys Road Ranipet , Ranjeet Hanuman Road Indore Indore , Ring Road Surat Surat , Road No.1 Banjara Hills Hyderabad , Rohini Delhi Delhi , SV Road Mumbai Mumbai , Saibaba Colony Coimbatore Coimbatore , Santacruz Mumbai Mumbai , Sarat Bose Road Kolkata Kolkata , Seawood Navi Mumbai Navi Mumbai , Sector 18 Noida Noida , Shivamogga Shimoga , Shyam Bazar Kolkata Kolkata , Shyam Nagar Jaipur Jaipur , Sion East Mumbai Mumbai , Sonpat Stand Rohtak Rohtak , Sowcarpet NSC Bose Road Chennai , Supela Bhilai Bhilai , Surat Adajan Surat , Talwandi Circle Kota Kota , Thane Thane , Thane Ram Maruti Mumbai Mumbai , Urban Estate Gurugram Gurugram , Vaishali Nagar Jaipur Jaipur , Vakkil New Street Madurai Madurai , Varanasi Rathyatra Varanasi , Vasai Vasai , Vasai West Asset Center Vasai , Vashi Navi Mumbai , Vile Parle East Mumbai Mumbai , Vileparle West Juhu Mumbai , Viman Nagar Pune Pune , Vivekananda Nagar Kukatpally Hyderabad , Vki Jaipur Jaipur , Wakad Pune Pune , Worli Mumbai Mumbai , Yamuna Vihar Delhi Delhi , Zirakpur Raksha Business Centre Zirakpur
Position description:
Accountable for meeting sales targets (No. and value) as per the defined scorecard
Primary Responsibilities
- 1. Acquire CASA and liability accounts through cold calling, market references, and walk-ins. 2. Drive cross-selling of banking products and services to existing and new customers. 3. Promote and sell third-party financial products including life insurance, health insurance, and mutual fund SIPs. 4. Achieve monthly and quarterly sales targets as defined in the performance scorecard. 5. Ensure growth in customer base and deepening of existing relationships through effective portfolio management.
Additional Responsibilities
- 1.Implement branch-level sales and marketing activities to support overall business growth and brand visibility. 2. Drive liability acquisition by building and maintaining strong customer relationships. 3. Source new customers through multiple channels including local campaigns, walk-ins, customer referrals, industry associations, and market networking. 4. Ensure timely and accurate opening of accounts, providing a seamless onboarding experience for new-to-bank (NTB) customers. 5. Support overall branch performance by contributing to both customer service and compliance standards. 6. Maintain high levels of customer satisfaction and ensure prompt resolution of queries or issues. 7. Ensure adherence to internal processes, audit requirements, and regulatory guidelines.
Reporting Team
- Reporting Designation:
- Reporting Department:
Educational Qualifications Preferred
- Bachelor of Applied Science - BASc, Bachelor of Architecture - BArch, Bachelor of Arts - BA, Bachelor of Business Administration - BBA, Bachelor of Commerce - BCom, Bachelor of Education - BEd, Bachelor of Engineering - BE, Bachelor of Fine Arts - BFA, Bachelor of Laws - LLB with specialization in Banking and Financial Support services, Banking, corporate, finance and securities law and experience between 0.5 - 3 years
- Category:
- Field specialization:
- Degree:
- Academic score:
- Institution tier:
Required Certification/s
Required Training/s:
Required Work Experience
- Industry: BFSI
- Role: Sales Executive, Sales Officer, Customer Service Executive/Officer, Relationship Executive/Officer
- Years of experience: 0 to 3
Key Performance Indicators:
Business Volume, Acquisition Targets, Average Ticket Size, Boarding Rate, Lead Conversion Rate, Cross-Sell Ratio, Customer Retention Rate, Referral Generation, Campaign Effectiveness, Onboarding Satisfaction Rate, Account Opening Turnaround Time.
Required Competencies:
1. ownership and accountability for results 2. Customer-centric mindset and actions 3. adept at handling digital business apps and software 4. hard work and detail-orientation 5. eager to learn and grow as a banking professional 6. positive mindset, ethical and high integrity 7. Bias for Action and Urgency
Required Knowledge:
1. Aptitude for lead generation 2. Target Market Knowledge - Local Area geography familiarity 3. Familiarity with Digital applications 5. Detailed data collection/recording
Required Skills:
1. Professional Communication - Regional language proficiency, verbal and written fluency, soft-spoken 2. Relationship Management - Client-Centric Approach, respectful 3. Sales Forecasting & Reporting
Required Abilities
- Physical: 1. Physical fitness 2. Mental agility 3. Ability to do extensive field travel/work 4. Ability to handle work pressure and demanding clients
- Other: 1. Valid Two-Wheeler Driving License 2. Personal 2-wheeler 3. Own Smartphone 4. track record of past employment 5. Positive reference check and clear civil report
Work Environment Details:
90% - Field, 10% - Office
Specific Requirements
- Travel: High
- Vehicle: 2-wheeler
- Work Permit:
Other Details
- Pay Rate:
- Contract Types: Permanent
- Time Constraints: Flexibile workhours as per business requirement
- Compliance Related: 1. Aherence to Code of Conduct policy of the bank 2. Non-disclosure of confidential information about bank, clients 3. Responsible handling of bank assets s.a. ID Card, SIM, Marketing material, digital devices, Receipt book etc. 4. Ensure adherence to KYC (Know Your Customer) and AML (Anti-Money Laundering) guidelines during all customer onboarding and account-opening processes.
- Union Affiliation:
