Senior Associate Learning & Developement

Role & Responsibilities:

Learning and Talent Management Platform Management

• Manage administration, configuration, and ongoing enhancements of learning platforms such as Workday Learning, Degreed, and LinkedIn Learning.
• Collaborate with internal stakeholders and vendors to enable new features, troubleshoot issues, and improve user experience.
• Workday LMS: Create learning batches, schedule events, manage attendance, upload courses, and assign trainers.
• Degreed: Create and assign Learning Plans, Learning Pathways, and Role Plans on Degreed platform.

Learning Operations

• Oversee end-to-end coordination of global learning programs, including scheduling, communication, logistics, attendance tracking, training evaluation and sharing reports.
• Manage program enrolments and learner communications for both live and self-paced learning offerings.
• Ensure timely and accurate learner support and resolution of operational queries.

Compliance Training

• Manage global compliance training from enrolment to completion, ensuring timely tracking and reporting.
• Partner with HR, Risk, and Compliance teams to maintain alignment with regulatory requirements.
• Monitor completion rates and escalate overdue training where needed.

Reporting & Dashboards

• Design and maintain learning and talent dashboards using data from Workday, Degreed, and other sources.
• Generate regular and ad-hoc reports to track participation, completion, engagement, and program effectiveness.
• Identify trends and provide insights to inform learning and talent strategies.

Stakeholder Coordination

• Schedule regular check-ins and review meetings with trainers, internal stakeholders, and external vendors.
• Liaise with HR, Finance, Tech, and Business Units for seamless delivery of L&D initiatives.

Technical Skills

• Hands-on experience with platforms like Workday Learning, Degreed, or LinkedIn Learning. Experience with compliance training operations and tracking.
• Familiarity with dashboarding tools or visualization platforms (e.g., Power BI, Tableau).

Experience & Qualification

• Graduate/ Postgraduate with 2–4 years of experience in Learning Operations, data management and reporting, Learning Platforms and systems administration.
• Proficiency in MS Excel (Pivot Tables, VLOOKUP, filters), Word, PowerPoint
• Strong coordination, communication, and analytical skills.
• High attention to detail and ability to manage multiple tasks across stakeholders.