Senior Architect

Skills:

Architecture, Construction Project Managment, Architectural Drawings, Team Management, Team Leadership, Customer Escalation Management, Operations Management, B. arch,

Location- New Delhi, 110030

Sitting-On Site

Job Overview

The Transformation Head will be responsible for overseeing and streamliningtransformation processes across all projects, ensuring timely resolution ofTransformation Issues (TIs), optimizing workflows, and coordinating with internal teams,Turnkey Partners (TPs), and clients. The role requires a proactive approach to qualitycontrol, project execution, and maintaining customer satisfaction while adhering tocompany standards.

Key Responsibilities

• Strategic Oversight & Leadership
  

Define and implement strategies for seamless project execution.
Establish and enforce best practices for transformation management.Ensure transformation processes align with business goals and clientexpectations.Manage and mentor your reporting team

• Transformation Issue (TI) Resolution & Quality Control
  

Monitor and ensure all TIs are documented and resolved promptly.
Implement corrective actions for recurring issues related to design, execution, orworkmanship.Coordinate with relevant teams (Design, Estimation, Key Account Management) toaddress TIs.Approve final resolutions and ensure TIs are closed efficiently.

• Site Visits & Project Monitoring
  

Conduct site visits regularly to inspect project progress and adherence to quality
standards.Ensure timely execution of project phases while maintaining safety and efficiency.Provide real-time updates in CRM and ensure seamless customer communication.Oversee the Transformation Visit scheduling and execution.

• Turnkey Partner (TP) Management
  

Finalize TP selection and provide final approval in the CRM.
Monitor TP performance and ensure workmanship, cleanliness, and pace meetcompany standards.Address TP-related issues and implement penalties or corrective actions asneeded.

• Process Improvement & Reporting
  

Analyze project data and identify process inefficiencies.
Implement standard operating procedures (SOPs) for transformationmanagement.Ensure all reports (Daily Progress Reports, MIS updates) are completed on time.Provide strategic insights to senior management based on project analytics.

• Financial & Contractual Oversight
  

Approve financial aspects related to TIs, rectification work, and credit/debit notes.
Ensure payment approvals are based on verified completion of work phases.Monitor contract compliance and handle client escalations related to projectscope or BOQ adjustments.

• Legal & Dispute Resolution
  

Act as the primary point of contact for handling disputes related to projectexecution, payments, or contractual obligations.Work closely with the companys legal firm to resolve legal matters, includingdisputes with clients, vendors, and TPs.Ensure all legal cases, arbitration, or mediation processes are documented andfollowed up for timely resolution.Provide recommendations to management based on legal insights to minimizefuture disputes.

Key Performance Indicators (KPIs)

Reduction in open Transformation Issues.Improvement in project timelines and execution efficiency.Quality adherence and reduction in workmanship issues.Customer satisfaction scores and feedback.Turnkey Partner performance and accountability.Resolution time for disputes and legal matters