Senior Analyst, Global Expense Support

Position Description

We are seeking a detail-oriented and tenacious Senior Analyst, Global Expense Support to join our team at EDB. This position will report to the USA based Senior Manager, Global Procure-to-Pay (P2P) and India based Travel Support team. The Senior Analyst will contribute to team success in ensuring smooth travel and expense operations for our global teams. The ideal candidate is an excellent communicator with strong analytical skills, a passion for process improvement, and the ability to thrive in a fast-paced, collaborative environment.

In this role, you will be responsible for supporting the company's travel and expense policies, ensuring compliance, and driving an exceptional employee experience.

Main Function

In this role, you will be responsible for supporting key aspects of EDB's global travel and expense processes. Working closely with the P2P team members, global stakeholders, employees, and vendors, you will contribute to an accurate and efficient travel and expense process, ensuring compliance with policies and helping drive continuous improvement.

What your impact will be:

• Serve as the Travel & Expense (T&E) subject matter expert, and primary point of contact for stakeholders with questions related to EDB's T&E Policy or Navan software system, providing expert guidance and support.
• Conduct systematic and targeted audits of employee expense reports to ensure adherence to the company's T&E policy and regulatory requirements. Address discrepancies and escalate non-compliance cases as necessary to ensure timely resolution.
• Manage the weekly reconciliation and posting of all Navan T&E transactions into NetSuite, ensuring data accuracy of all legal entities.
• Processing employee expense reimbursements on a weekly basis.
• Take ownership of resolving employee issues related to expense claims, reimbursement delays, or policy questions, ensuring timely and accurate resolutions, escalating matters to leadership when required.
• Collaborate with internal teams to identify opportunities to enhance the Global T&E function, including improving settings in Navan, streamlining processes, creating resources such as user guides and training material, and conducting training on policies and best practices.
• Analyze expense trends to identify areas for cost savings, policy refinement, and process improvements.
• Support the Senior Analyst, Global Travel for travel-related queries, as needed.

What you will bring:

• Excellent interpersonal and communication skills, with the confidence to professionally address and resolve out-of-policy expense inquiries with employees at all levels.
• Bachelor's degree in business, finance, accounting, or a related field, or equivalent professional experience.
• A strong knowledge of travel and expense processes and best practices.
• 3+ years of experience in travel and expense operations, accounting, or a related function.
• Direct experience with travel booking and expense reporting systems; Navan admin experience strongly preferred.
• High level of attention to detail and organizational skills, with the ability to manage competing priorities.
• Ability to interpret and apply corporate policies, ensuring compliance across multiple regions.
• Demonstrated teamwork skills and capabilities, with a strong ability to collaborate effectively as part of a team and contribute to successful project outcomes.
• Growth mindset with the ability to identify opportunities, learn from challenges, and support continuous improvement.
• Experience working in a remote environment for a global organization is strongly preferred.