Job
Description
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Title: Senior Analyst, Bid Support and Knowledge Management Reporting to: Assistant Manager, Bid Support Key stakeholders: Proposal Managers/Directors, Proposal Coordinators, Sales Enablement and Operations, Subject-Matter-Experts Duties & responsibilities What this job involves – Work collaboratively with Proposal Managers and other Bid Support members to provide support for varied presales solution aspects, primarily bid response and content management. Bid Support: Support proposal writers with drafting Q&A-type responses, from existing baseline and data repositories. Would need to understand JLL business aspects to understand the relevance of various qualitative and quantitative information sets Own the development of tailored CVs/Bios/Case studies working with the business lines and SMEs Undertake research on customer & opportunity and gather competitive information to feed into bid-evaluation process and responses thus demonstrating our added value. Contribute to the development of bid presentations, in coordination with sales leads and Proposal Managers. The goal is to produce outputs that are 80% compliant for final review and edits by PDS Stakeholder. Knowledge Management Specialist Partner with Proposal leads and analysts in support of the RFP close-out process, which includes sourcing information from the proposal submissions, and updating the baseline library. Such information could include Q&A-type responses sorted by topic, case studies, client references, key executives, bios and corporate information, amongst others. Ensure all final proposal documents are uploaded into the correct location – at JLL SharePoint or shared drives or other digital platforms (to be agreed with UK PDS Operations Manager)Maintain / update / retire such documents as per prescribed processes. Develop new repositories as required to meet evolving expectations of business and sales teams. Work with content owners to ensure items are updated on a periodic basis and ensure proper document tagging & naming conventions are adhered. Develop trackers for feedback, collated content, project trackers, monthly calendars – to support the functioning of the bid-response team. Key skills Experience in Content writing, content/knowledge management from a multi-national company Excellent written, verbal and interpersonal communications skills High attention to detail with consistent high-quality deliverables Strong organisational and collaboration skills Proficient with MS Office (Word, PowerPoint and Excel) and SharePoint – creating lists/libraries/sites Employee specification Post-Graduate, with excellent academic credentials 4-6 years of relevant experience from a multi-national professional services firm If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
