Senior Analyst (Application Services)

About Everest Group

Confident decisions driven by deep expertise and tenacious research.

Everest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Job Overview

This role is part of the Commercial and Solution Analytics (CSA)practice, which assists buyers and service providers make informed decisions with regard to costs, pricing or solutioning in outsourcing arrangements. On the buy-side, the practice advises buyers on optimizing their sourcing spend by providing fair market price comparables for outsourced services, by understanding the delivery cost structures, and by rationalizing their IT-BPO portfolio. On the supply-side, the practice helps providers by providing price benchmarks vis-a-vis peers, identifying improvement opportunities in their delivery capabilities, understanding competitive operations and, and improving win-rates in outsourcing deals.

The individual should have the capability to deliver analysis and advice to blue chip clients through written deliverables, consulting, client inquiry, and other deliverables. The candidate must be able to analyze, write, participate actively in the sales cycle, consult, present in front of large and small audiences, work with senior executives, develop complex and compelling scenarios, and work with clients solving strategic outsourcing issues. Strong analytical skills and problem-solving ability underpins this role, as commercials of complex deals has many moving parts.

Key Responsibilities

• Manage multiple initiatives from business development to client delivery
• Create actionable insights to solve client problems by evaluating and analyzing information collected through live engagements, interviews, and secondary research (as needed)
• Communicate and interact with senior stakeholders in major outsourcing service providers and recipients of global services, to address their pricing related issues
• Develop a strong external reputation based on quality of work and insights delivered to clients, as well as by conducting webinars and publishing top quality whitepaper / viewpoints & blogs
• Collaborate with analysts across the company to deliver on projects for clients
• Work closely with Everest Group's sales team to help in the close and delivery of engagements on issues of strategic sourcing and operations
• Support team activities and take an active role in the professional development, growth and mentoring of his/her team members

Education and Experience

We are seeking a high-calibre individual to maintain our exceptional standards. This person should have:

• 2 to 4 years of experience in one of the following

Global sourcing advisory firms

Global sourcing-focused teams within management consulting firms

Solution design / Price to win / Bid management teams within leading IT service providers

• Ability to understand market trends in outsourcing, shared services, and/or off-shoring industry
• Exposure in pricing and solution constructs of outsourcing services in any of the following areas:

Salesforce

MS Dynamics

Full Stack Development on Cloud

Application Modernisation

• Strong client presence and presentation skills
• Strong relationship orientation
• Excellent written and oral communication skills
• Collaborative work style; strong interpersonal and team skills
• MBA from a reputed B-school

Everest Group complies with the GDPR, CCPA/CPRA and other data protection regulations. For more information on how Everest Group processes your personal information, please read our Privacy Notice (www.everestgrp.com/privacy-notice-for-applicants-employees-and-contractors/). By submitting this application, you indicate that you have read and understand our privacy terms and consent to the processing of your personal information by us. To exercise your data subject rights under GDPR, CCPA/CPRA you can fill in our form available at Data Rights – Everest Group (everestgrp.com). You can email your data protection request to privacy@everestgrp.com. Everest Group is an equal opportunity employer. We have a culture of inclusion, and we provide equal opportunities for all applicants and employees, including those with disabilities. We are committed to providing an environment that is free of all discrimination and harassment and to treating all individuals with respect.