Senior Administrative Assistant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Key Responsibilities:

• Serve as the primary liaison between the Vice Presidents and internal/external stakeholders, ensuring clear communication and timely responses.
• Manage and maintain complex executive calendars, coordinating meetings and travel across multiple domestic and international time zones.
• Organize and coordinate events, meetings, workshops, and conferences, including end-to-end logistics and preparation of materials.
• Conduct research and compile information to support executive decision-making.
• Maintain accurate and up-to-date records, files, and databases for easy access and reference.
• Arrange and manage complex travel itineraries, including air, hotel, ground transfers, and visa requirements.
• Handle highly confidential information with discretion and ensure the security of sensitive documents.
• Maintain headcount reports, organizational charts, departmental distribution lists, management routine documents, and colleague recognition tracking (birthdays, anniversaries).
• Champion team culture by organizing diverse, engaging events that foster collaboration, boost morale, and align with colleague sentiments and American Express values.
• Prepare and process expense reports and invoices accurately and promptly; review submissions for policy compliance and highlight any exceptions.
• Create and format professional documents, presentations, reports, and correspondence.
• Support and coordinate special projects and departmental initiatives as assigned.

Qualifications :

• 7–10 years of experience as an Executive Assistant or in a similar role supporting senior executives.
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Outlook).
• Strong experience with virtual meeting platforms (e.g., Webex).
• Demonstrated ability to manage complex and dynamic schedules across multiple time zones.
• Exceptional attention to detail, accuracy, and organizational skills.
• Ability to prioritize, multitask, and perform effectively in a fast-paced, hybrid environment.
• Excellent verbal and written communication skills.
• Proven experience organizing large-scale meetings and managing domestic/international travel logistics.
• Strong interpersonal skills and the ability to build relationships across levels and functions.
• Proficiency in preparing reports, presentations, and maintaining correspondence and distribution lists.
• Flexibility to adapt to the work styles and preferences of multiple executives.
• Knowledge of Concur and Ariba systems preferred, but not mandatory.
• Data analytics skills desirable, but not required.