Secretary To the CEO

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Company Overview:

(www.crossidentity.com

About the Role:

We are seeking a dynamic, highly organized, and tech-savvy Secretary to the CEO who has prior experience working with C-level executives, preferably in software product companies. The ideal candidate will be the right hand to our CEO, managing communications, schedules, key initiatives, and acting as a bridge between the CEO and internal/external stakeholders, including high-value customers and partners.

Key Responsibilities:

• Manage CEOs calendar, meetings, travel, and day-to-day schedules with impeccable attention to detail.
• Coordinate internal and external communications on behalf of the CEO, including high-priority client and partner interactions.
• Prepare and review emails, reports, presentations, MoMs, and other business documents.
• Act as a liaison between the CEO and departments, ensuring efficient flow of information.
• Assist in tracking strategic tasks and business initiatives, following up as necessary.
• Organize and support leadership meetings, customer visits, and special events.
• Maintain confidentiality and handle sensitive information with discretion.
• Keep the CEO updated on key priorities, pending tasks, and business deadlines.
• Use digital tools, productivity platforms, and collaboration suites efficiently (e.g., Google Workspace, MS Office 365, Slack, Notion, Trello, Zoom, CRM tools, etc.).

Required Qualifications

• 8 to 10 years of relevant experience as an Executive Assistant or Secretary to C-level leaders, preferably in software product companies.
• Bachelor's degree in any discipline preferably management; additional certifications in administration or business communication is a plus.
• Proven ability to handle multiple priorities in a fast-paced, tech-driven environment.
• High level of agility, proactiveness, and problem-solving skills.
• Tech-savvy with strong knowledge of digital productivity tools and enterprise communication platforms.
• Excellent written and verbal communication skills in English.
• Strong interpersonal skills and ability to represent the CEO in professional settings.

Preferred Attributes

• Prior experience interacting with global clients and senior stakeholders.
• Exposure to SaaS or B2B enterprise product environments.
• Ability to manage complex schedules across multiple time zones.
• A calm, composed, and positive demeanor even under pressure.