Lead QA efforts e.g strategy, planning, and automation; IAM testing, regression, performance; quality, selenium, protractor, testNG SQL, HTML, CSS, JS, Spring, Hibernate, XML, HTTP , Shell scripting, jProfiler.SSO, MFA, , LDAP, OAuth2, SAML, RBAC

Java with 3-15 years experience in Core Java,J2EE,Spring security, Hibernate, Microservices, JavaScript, jQuery, MVC, waf, JPA, REST, webservices, Tomcat, Maven, design patterns, MySQL OpenAI, Azure Cognitive Services, AWS AI tools, Hugging Face APIs

Position: QA Manager Experience: 7 to 8 Years Location: Bangalore (Work from office) Type: Permanent Company Overview: Cross Identity (www.crossidentity.com ) is a leading provider of Identity and Access Management (IAM) solutions for small, medium, and mid-market organizations. Our solution empowers organizations to manage user access and authorization across all their systems, applications, and devices while maintaining the highest standards of security and compliance. We are dedicated to helping our customers achieve their digital transformation goals, and our innovative solutions have earned us a reputation as a trusted brand in the IAM space. Job Description: The QA Manager with 7 to 8 years of experience to lead our QA team and collaborate closely with the development team for an enterprise-grade IAM product. The ideal candidate should have strong technical knowledge, excellent leadership skills, and a solid understanding of authentication, security protocols, and product quality lifecycle. Roles/Responsibilities: Lead and mentor a team of QA engineers. Assign tasks, conduct reviews, and ensure timely delivery. Define QA team goals aligned with product objectives. Define and implement QA strategies, test plans, and processes. Drive both manual and automation testing. Manage test planning, execution, and reporting. Own the defect management lifecycle and traceability matrix. Act as a bridge between QA and Development teams. Ensure feature readiness through crossfunctional coordination. Validate and test core IAM features: SSO, MFA, federation, LDAP, OAuth2, SAML, RBAC, etc.(Good to have) Ensure security, compliance, and performance aspects are tested. Oversee regression and vulnerability testing for IAM modules. Guide automation efforts using Selenium, Cypress, Postman, or similar tools. Oversee API testing, performance/load testing (e.g., JMeter). Create and track QA metrics: test coverage, defect leakage, test pass percentage, etc. Report quality risks and recommendations to leadership. Work closely with Product Owners, DevOps, Security, and Support teams. Provide regular status updates and lead QA related discussions in review meetings. Skillset: Good experience in Enterprise-scale Web & Cloud Application Testing Knowledgeable of automation tools and frameworks such as selenium, protractor, and testNG. Experienced in using various bug tracking, source control, and build release tools, like JIRA, SVN, GIT, Bugzilla Strong understanding of SQL, HTML, CSS, JS, Spring, Hibernate, XML, HTTP protocol, Shell scripting, IE Developer tools, and code profiling tools like jProfiler. Ability to adapt and willingness to learn new technology or techniques. Organized and process-oriented individual with the ability to maintain excellent process/testing/build release documentation and reports. Analytical skills, problem-solving, and decision-making skills. Should have a deep understanding of Agile principles, Scrum methodology, and other Agile methodologies to facilitate the team's adoption of Agile practices and processes. Organizational and privatization skills and the ability to balance multiple projects within tight timelines. Strong written and oral communication, collaboration, and influencing skills to drive change across business units. Communicate with all levels within the organization. Should have excellent leadership and interpersonal skills to guide and motivate team members, foster team collaboration, and promote a culture of continuous improvement.

Position: Sales Manager Experience: 5 to 10 yrs Location: Mumbai Role: Individual Contributor role Company Overview: Cross Identity (www.crossidentity.com ) is a leading provider of Identity and Access Management (IAM) solutions for small, medium, and mid-market organizations. Our solution empowers organizations to manage user access and authorization across all their systems, applications, and devices while maintaining the highest standards of security and compliance. We are dedicated to helping our customers achieve their digital transformation goals, and our innovative solutions have earned us a reputation as a trusted brand in the IAM space. A career in Cyber Security, especially in IAM, ensures guaranteed growth as demand for professionals, including in business development and sales. Cross Identity has a massive growth plan with exciting career opportunities. You will have the exciting opportunity to help drive the growth and shape the future of an emerging technology in Cyber Security's Identity Access Management space. Roles/Responsibilities: Identify new business opportunities & develop innovative approaches to drive sales growth. Build & maintain strong relationships with key customers, partners & other stakeholders. Should be able to meet end customers to discuss and explain solutions as and when required. Work closely with the marketing team to create & execute campaigns that generate leads & support sales efforts. Represent the company at industry events & conferences and be an ambassador for the companys brand & values. Collaborate with other departments, such as product development & customer success, to ensure seamless customer experience. Ensure timely & accurate forecasting & reporting to sales results. Qualifications: 5 to 10 years of total experience in direct sales of products (SaaS). Preferably having experience in Cybersecurity products/Solutions industry. Experience in selling cloud products. Exceptional communication and interpersonal skills, with the ability to build rapport with enterprise clients, partners, and internal stakeholders at all levels. Proven ability to thrive in a fast-paced, growth-driven environment, with a passion for driving innovation and continuous improvement. Ability to take independent decisions. Highly aggressive and result oriented. Key Benefits Professional growth and development Health Insurance Autonomy & Flexibility Opportunity for innovation & creativity Strong team environment Opportunity to work with seasoned sales professionals & domain experts.

Role Overview: We (Cross Identity) are currently seeking a proficient Identity and Access Management (IAM) Subject Matter Expert (SME) for implementation activities. The ideal candidate will possess a minimum of 3 years of experience in IAM implementation and support, excellent communication skills, adeptness in customer interaction, and a strong technical background in web servers, application servers, and databases. This role will involve executing both onsite and offsite implementations, providing technical support, and ensuring the seamless operation of IAM systems. Responsibilities: Collaborate with clients to understand their IDAM requirements and design customized IDAM solutions. Execute end-to-end implementation and support of IDAM systems, both onsite and offsite.. Ensure adherence to project timelines and specifications and timely delivery of milestones. Provide technical support and troubleshooting assistance to clients, addressing issues related to web servers, application servers, and databases within the IAM environment. Act as a primary point of contact for customer inquiries and escalations, demonstrating professionalism and responsiveness in all interactions. Conduct thorough testing and quality assurance to validate the functionality and security of IAM solutions before deployment. Document processes, configurations, and troubleshooting steps to facilitate knowledge transfer and ensure effective support for future incidents. Stay updated on industry trends and best practices in IAM, continuously enhancing skills and knowledge to drive innovation and improvement. Guide and train the team on new features and enhancements of the IAM solution. Obtaining feedback from clients, designers, and engineers and adjusting product specifications as needed. Plan and prioritize product feature backlog and development for the product. Technical Skill-set Experience & Knowledge about any of the IAM solutions (SailPoint, Forgerock, CyberArk, etc.) Hands-on experience in support of IDAM solutions Good understanding of complex IAM use cases such as User Lifecycle Management, Provisioning, Deprovisioning, Reconciliation, Password management, Access Certification, RBAC, SOD, Role Management, Access Request, Delegation, Auditing, Reporting, and user activity Monitoring. Experience & Knowledge about Federation Protocol (SAML, OAuth), PAM cases, and CIEM use cases Experience & Knowledge of various Application servers (such as WebSphere, JBoss, and Tomcat) Experience & Knowledge of various Web servers (such as IIS, and Apache) Experience & Knowledge of various Database servers (MS SQL, Oracle, MySQL) Good understanding of Networking (Firewall, Ports, Reverse-proxy, Load-balancer, SSL, etc.) Good Understanding of Directory Servers (AD, OpenLDAP etc.) Good understanding of high Availability, fail-over, and backup/restore processes. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Proven track record of working on multiple projects simultaneously and delivering results within deadlines. Basic Java Programming is desirable Ability to effectively perform the technical requirements. Ability to effectively troubleshoot, and problem-solve with deep analytical skills. Ability to prioritize effectively and work with a sense of urgency Ability to work independently with a significant attention to detail. Ability to manage issues and projects to consistently meet deadlines. Qualification Bachelor of Engineering in Computer Science or equivalent (preferred) 2 to 7 years of Experience in IDAM Solution Consultation/Implementation Experience in working with customer stakeholders (Infra Team, Application team, etc) Experience in coordination with other stakeholders Candidates must be based in Mumbai.

About the Role: We are looking for an accomplished and visionary leader to join our team as the Head of Delivery Services (Implementation & Support) . This role is critical to driving the successful implementation and support of Cross Identity (CI) , our Converged Identity and Access Management (IAM) solution, across a global customer base. The ideal candidate will have extensive experience in managing large-scale IAM solution deployments, leading cross-functional teams, and fostering strong customer relationships. This role requires exceptional leadership, strategic thinking, and a customer-centric approach to ensure the seamless delivery of IAM solutions and outstanding post-sales support. Key Responsibilities: Strategic Leadership: Define and execute the global delivery strategy for Cross Identity IAM solutions, ensuring alignment with the company's vision and goals. Lead and manage the entire post-sales lifecycle, including implementation, support, and customer success functions. Build and nurture a high-performing delivery organization, fostering a culture of excellence, accountability, and continuous improvement. Global Project & Delivery Management: Oversee the successful execution of multiple IAM projects worldwide, ensuring timely, high-quality, and cost-effective delivery. Forecast potential project risks, resource constraints, and time overruns, proactively escalating issues to key stakeholders as needed. Provide transparent, data-driven reporting on project status, risks, and performance metrics to executive leadership. Customer Success & Relationship Management: Serve as the primary advocate for key customers, ensuring their needs are met throughout the implementation and support lifecycle. Drive customer satisfaction through proactive engagement, timely issue resolution, and continuous value delivery. Establish strong, long-term relationships with customers, enhancing customer retention and growth opportunities. Team Development & Knowledge Management: Mentor and guide project managers, technical leads, and support teams to achieve operational excellence. Prepare and maintain a robust knowledge base, including best practices, lessons learned, tools, and templates to support project teams. Operational Excellence: Design and implement customer satisfaction measurement processes, using feedback to drive service improvements. Identify process improvement opportunities and implement solutions to enhance efficiency, productivity, and service quality. Collaborate with cross-functional teams, including product management, engineering, and sales, to ensure alignment and customer-centric delivery. Key Management Responsibilities: Drive the deployment execution process globally, ensuring smooth, successful, and timely deployments. Forecast potential time overruns and escalate to senior stakeholders when needed. Ensure professional and transparent reporting of project statuses with in-depth analysis of potential challenges and concerns. Balance customer satisfaction with revenue retention, ensuring both business growth and client success. Identify and implement continuous process improvement initiatives across the delivery organization. Qualifications: Education: Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field. MBA or advanced degree is preferred. Experience: 10 to 12 years in delivery or customer support roles, with at least 5 years in a leadership capacity, preferably within the IAM or IT security domain. Certifications: PMP, PRINCE2, ITIL, or equivalent certifications are highly desirable. Key Skills: Strong leadership and people management skills, with a proven track record of leading large, diverse teams. In-depth knowledge of Identity and Access Management concepts, technologies, and best practices. Exceptional project management and organizational abilities, with a focus on strategic execution. Excellent communication and interpersonal skills, with the ability to engage effectively with customers, executives, and cross-functional teams. Strong problem-solving and decision-making skills, with a data-driven, analytical approach. Proficiency in project management and reporting tools such as Microsoft Project, JIRA, Confluence, etc.

Job Title: IAM Project Manager Location: Bangalore Position Type: Full-Time Experience Required: 10 to 12 years in Project Management Company Overview: Cross Identity (www.crossidentity.com ) is a leading provider of Identity and Access Management (IAM) solutions for small, medium, and mid-market organizations. Our solution empowers organizations to manage user access and authorization across all their systems, applications, and devices while maintaining the highest standards of security and compliance. We are dedicated to helping our customers achieve their digital transformation goals, and our innovative solutions have earned us a reputation as a trusted brand in the IAM space. A career in Cyber Security, especially in IAM ensures guaranteed growth as demand for professionals, including in business development and sales. Cross Identity has a massive growth plan with exciting career opportunities. You will have the exciting opportunity to help drive the growth and shape the future of an emerging technology in Cyber Securitys Identity Access Management space. About the Role: We are seeking an experienced and dynamic IAM Project Manager to lead the successful implementation of Cross Identity (CI) , our Converged Identity and Access Management (IAM) solution, for customers worldwide. The ideal candidate will have a strong background in project management, with at least 8 years of experience managing complex IT projects, preferably in the Identity and Access Management domain. The IAM Project Manager will be responsible for end-to-end project delivery, ensuring that implementations are completed on time, within scope, and within budget. This role requires strong leadership, excellent communication skills, and the ability to manage cross-functional teams and stakeholders at all levels. Key Responsibilities: Project Planning and Execution: Lead the end-to-end implementation of Cross Identity IAM solutions for global customers. Develop detailed project plans, including timelines, resource allocation, risk assessments, and budget tracking. Ensure projects are delivered on time, within scope, and within budget while meeting quality standards. Define project scope, goals, and deliverables in collaboration with key stakeholders. Manage changes to project scope, schedule, and costs using appropriate verification techniques. Stakeholder Management: Act as the primary point of contact for customers throughout the project lifecycle. Build and maintain strong relationships with internal and external stakeholders to ensure alignment and clear communication. Conduct regular project status meetings with stakeholders to provide updates on progress, risks, and issues. Team Leadership and Collaboration: Lead cross-functional project teams, including technical consultants, business analysts, and support staff. Assign responsibilities, set performance expectations, and monitor team progress to ensure project goals are achieved. Foster a collaborative environment that promotes knowledge sharing and continuous improvement. Risk Management and Issue Resolution: Identify potential risks and develop mitigation strategies to minimize project disruptions. Proactively address project issues, escalate critical concerns when necessary, and drive timely resolutions. Customer Focus: Ensure high levels of customer satisfaction by delivering quality solutions that meet customer needs. Manage customer expectations effectively and address concerns promptly to maintain strong client relationships. Reporting and Documentation: Prepare and present comprehensive project reports, including status updates, risk assessments, and lessons learned. Maintain detailed project documentation to support project audits and knowledge management. Qualifications: Education: Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field. PMP, PRINCE2, or equivalent project management certification is preferred. Experience: 10 years of project management experience, with at least 6 years in IAM or related IT security projects. Technical Knowledge: Strong understanding of IAM concepts, technologies, and best practices. Familiarity with any IAM platform is an advantage. Key Skills: Proven ability to manage complex IT projects with cross-functional teams. Strong leadership, organizational, and time-management skills. Excellent communication and interpersonal skills, with the ability to engage effectively with technical and non-technical stakeholders. Problem-solving mindset with a focus on delivering results. Proficiency in project management tools such as Microsoft Project, JIRA, or similar platforms.