35354 Salesforce Jobs - Page 15

DESCRIPTION Drive revenue growth through strategic deal structuring and negotiations with advertisers and agencies utilizing Amazon's Demand-Side Platform (DSP) for programmatic advertising Key job responsibilities Key Responsibilities: Lead complex deal negotiations with potential and existing DSP partners Analyze financial models and business cases for DSP agreements Collaborate with legal, finance, and operations teams to structure deals Develop pricing strategies and contract terms Review and approve deal terms within designated authority limits Monitor DSP partner performance and contract compliance Provide guidance to junior deal desk team members Requirements: 5+ years experience in sales, business development, or deal structuring in a digital advertising environment Bachelor's degree in Business, Finance, or related field Strong financial modeling and analytics skills Experience with contract negotiations and deal structuring Excellent stakeholder management abilities Advanced Excel and data analysis skills About the team At Amazon Ads, we sit at the intersection of Advertising, Media and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive ROI for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazon’s ecosystem of mobile and desktop websites, proprietary devices, and the Amazon Advertising Platform. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place! BASIC QUALIFICATIONS 3+ years of sales experience Experience with sales CRM tools such as Salesforce or similar software Experience in advertising Experience in DSP/ad network sales PREFERRED QUALIFICATIONS Experience building high-velocity ad products Experience working in e-commerce Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Title: Alliance Manager – Partnerships & Alliances (IT Industry) Experience: 3–8 Years Timing: 4 pm to 2 Am Location: Noida Sector 68 Industry: IT / SaaS / CRM Solutions Interested candidate can share resume at divya.p@hicglobalsolutions.com Job Description: We’re looking for a dynamic and strategic Partnerships & Alliances Manager to drive and manage strategic collaborations in the IT ecosystem. The ideal candidate will have a strong understanding of CRM platforms and a proven track record in building and nurturing successful partnerships. Key Responsibilities: Identify, develop, and manage strategic partnerships and alliances in the IT and SaaS space. Build go-to-market strategies with partners to drive mutual growth Collaborate cross-functionally with sales, marketing, and product teams Track, measure, and report on partnership performance and ROI Represent the company at industry events and partner meetings Requirements: 3–8 years of experience in partnerships, business development, or alliances in the IT industry Strong understanding of CRM platforms (Salesforce experience is a strong plus) Excellent communication, negotiation, and relationship-building skills Strategic thinker with a hands-on execution approach Ability to thrive in a fast-paced, growth-oriented environment Nice to Have: Existing network within the Salesforce or broader CRM ecosystem Experience with co-selling or ISV partnership models

Role - Territory Sales Manager Location - Ahmedabad (On-site) Experience - 4 to 7 years experience 1. Sales and Revenue Growth ● Achieve or exceed sales targets for Polludrones, AQBots, and other environmental monitoring solutions in the assigned region. ● Develop and execute a regional sales strategy aligned with global organizational goals. ● Identify, qualify, and close new business opportunities, including government tenders, private enterprises, and NGOs. 2. Distributor Management ● Establish and maintain strong relationships with distributors in the assigned region. ● Train and support distributors on the product portfolio, features, and key selling points. ● Monitor distributor performance, including sales targets, marketing efforts, and customer support activities. ● Ensure compliance with pricing, branding, and contractual terms. 3. Market Expansion and Business Development ● Identify potential new markets and applications for environmental and smart city solutions, including partnerships with research institutions, urban development bodies, and smart city projects. ● Analyze market trends, regulatory developments, and competitive dynamics in the assigned region. ● Recommend product and feature enhancements based on customer feedback and market needs. 4. Customer Engagement ● Act as the primary point of contact for key customers in the region. ● Oversee pre-sales activities, including product demonstrations, proposal preparation, and ROI analysis. ● Ensure timely delivery and after-sales support in collaboration with the operations team. 5. Reporting and Metrics ● Provide regular updates to senior management on sales progress, pipeline status, and market insights. ● Utilize CRM tools to manage leads, opportunities, and customer interactions effectively. ● Track and report on regional KPIs, including sales growth, distributor performance, and customer satisfaction. 6. Travel and Representation ● Represent the organization at industry events, conferences, and trade shows in the assigned region. ● Conduct regular field visits to distributors, customers, and project sites. Key Qualifications Education ● Bachelor’s degree in Business Administration, Engineering, Environmental Sciences, or related fields. ● MBA or equivalent in Sales/Marketing is a plus. Experience ● 5+ years of experience in sales, business development, or territory management. ● Proven experience working in environmental solutions, IoT, or similar industries. ● Familiarity with distributor-led sales models and long sales cycles. Skills ● Strong knowledge of air quality monitoring, smart city projects, or environmental solutions. ● Exceptional communication, negotiation, and presentation skills. ● Proficiency in CRM tools (e.g., Salesforce, HubSpot) and MS Office Suite. ● Multilingual abilities (e.g., English plus French, Arabic, or any relevant EMEA language) are a strong advantage. Kindly share your CV at hr@hummingbirdconsulting.work

Contact Centre Architect Job Description We are seeking a highly experienced Contact Center Architect with 18+ years of experience to join our team. As a Contact Center Architect, you will be responsible for designing and architecting Genesys Cloud CX/Amazon Connect/ Nice CXOne solutions based on business requirements and technical considerations. You will collaborate with stakeholders, lead the implementation and configuration of respective Contact center platforms/solutions, and oversee the integration with other systems and applications. Additionally, you will be the SPOC for the clients and also provide technical guidance and support to the contact center team to troubleshoot complex technical issues, and stay up-to-date with the latest AI features and capabilities across the contact center platforms (Genesys Cloud CX/Amazon Connect/ Nice CXOne) Responsibilities : Design and architect Cloud Contact Center solutions using Genesys/Amazon Connect/ Nice CXOne based on business requirements and technical considerations. Collaborate with stakeholders, including business analysts, developers, and infrastructure teams, to understand project objectives and create robust Cloud contact center solution designs. Lead the implementation and configuration of Cloud Contact Center solutions, ensuring they align with best practices and industry standards. Oversee the integration of contact center platform with other systems and applications, such as CRM platforms, ITSM, contact center tools, and databases. Define and document technical specifications, system configurations, and workflows. Provide technical guidance and support to development teams during the implementation and testing phases. Troubleshoot and resolve complex technical issues related to Cloud deployments. Stay up-to-date with the latest AI features across contact center platforms and capabilities and recommend innovative solutions to enhance customer experience and contact center efficiency. Conduct performance assessments, capacity planning, and security reviews for Contact center environments. Desired Skills Should have sound knowledge and hands on experience of 15- 20 years with Cloud Contact Center platform architecture and implementation (Genesys cloud/Amazon Connect/ Nice CXOne) Strong knowledge of Customer Service Operations and experience in leading Customer Service operations assessment/benchmarking. Gen AI exposure to any of the LLM’s Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing In-depth knowledge and hands-on experience with Voice and Non-Voice applications solutioning using tools Proven ability to identify customer needs through technical benefits assessment and build the business value of the solution. Knowledge of on-premises, on-cloud, hybrid cloud, and cloud economics, including pricing strategy. Experience in Assessment, Designing, Migration and transformation of Contact center platforms Hands-on experience with embedding dialer into SaaS Applications like Salesforce, Zendesk, ServiceNow, and custom Apps. Hands-on experience with the implementation of Virtual Agent (Amazon Lex, Google CCAI, Agent Assist, knowledge base, caller intent identification capabilities) Experience in integrating contact center platforms to retrieve data from Database or API

Job Description: Salesforce Fullstack Developer (LWC & Apex) Key Responsibilities: Develop and maintain Lightning Web Components (LWC ) and Apex classes to extend Salesforce functionality and improve user experience. Design, develop, and maintain backend logic, including Apex triggers, Flows, Process Builders, and other automation tools . Collaborate with cross-functional teams ( business stakeholders, product owners, and QA teams) to gather requirements and deliver effective, scalable solutions. Implement best practices for Salesforce development, including high-quality, maintainable code and comprehensive unit testing. Integrate third-party services and applications using Salesforce APIs (REST/SOAP) and middleware platforms. Monitor, troubleshoot, and resolve issues in production and sandbox environments. Conductcode reviews to ensure quality standards are met and actively contribute to continuous improvement initiatives. Optimize data models and workflows to ensure high system performance and user satisfaction. Required Qualifications: 4 to 5 years of proven experience in Salesforce development with a focus on LWC and Apex. Strong hands-on experience with Salesforce backend tools: Apex triggers, Flows, Process Builders, and Validation Rules. Salesforce APIs (REST/SOAP) and integrations. Experience working across at least two Salesforce clouds (e.g., Sales Cloud, Service Cloud, Marketing Cloud). Proficiency in JavaScript, HTML, CSS, and Salesforce frameworks. Strong understanding of Salesforce data model and security model (profiles, roles, sharing settings). Experience with CI/CD practices for Salesforce deployments is a plus. Salesforce certifications such as Platform Developer I/II are highly desirable

Job Summary: We are seeking a proactive and organized International Recruitment Consultant to support our hiring initiatives for roles based in Dubai and the UAE region . The selected candidate will play a key role in managing the end-to-end coordination of recruitment activities from India to Dubai. This includes sourcing potential candidates , conducting initial screening calls , scheduling interviews , managing visa documentation , and ensuring a smooth and professional recruitment experience for both candidates and hiring teams. Key Responsibilities: 1. Candidate Sourcing & Initial Screening Identify and reach out to qualified candidates through job portals, databases, social media, and referrals for open roles based in Dubai. Conduct initial screening calls to assess candidate suitability based on job requirements and relocation readiness. Provide clear information about job roles, compensation, relocation process, and employment terms in the UAE. 2. Interview Scheduling & Coordination Schedule and coordinate first-round interviews between shortlisted candidates and internal HR/hiring teams. Follow up with candidates and interviewers to ensure timely feedback and next steps. Maintain an updated tracker of interview status and candidate pipeline. 3. Visa & Documentation Handling Guide selected candidates through the visa application process , ensuring all required documents are collected, verified, and submitted accurately. Coordinate with internal visa processing teams or third-party agencies for document handling, attestation, and processing. Track visa application status and keep all stakeholders informed of progress or delays. 4. Candidate Experience & Communication Serve as the main point of contact for candidates throughout the recruitment and on boarding journey. Provide regular updates, support, and clarification to ensure candidates feel informed and valued. Handle any queries related to relocation, onboarding, or employment terms in Dubai. 5. Administrative & Reporting Tasks Maintain accurate and organized records of candidate communication, documentation, and hiring progress. Prepare weekly reports on recruitment metrics, interview status, and visa processing timelines. Support the HR team with any ad-hoc international hiring activities as needed. Requirements: Bachelor’s degree in Human Resources, Business Administration, or a related field. 2–8 years of experience in recruitment or talent acquisition, preferably with exposure to international hiring . Strong communication skills in English (written and verbal). Familiarity with visa documentation and overseas hiring procedures is highly desirable. Highly organized, detail-oriented, and capable of managing multiple candidates and tasks simultaneously. Ability to work in a fast-paced, target-driven environment with minimal supervision. What We Offer: Opportunity to work in global recruitment and expand cross-border HR experience Supportive team environment with growth and learning opportunities Exposure to international HR compliance, documentation, and mobility procedures Job Type: Full-time Pay: ₹14,571.28 - ₹35,632.37 per month Language: English (Preferred) Work Location: In person

Note: Only Immediate joiners as on contract - 8 hrs per day ( hourly pay) or who can join full time. 10+ years of experience in software development with a significant focus on enterprise integration and cloud solutions and relevant 5+ years of experience into Azure Integration Services and they need to do the development end to end. We need a person with experience in: 1)File based integrations using Azure Logic app & ADF 2) Good Experience with Salesforce or any CRM systems. 3) Good Experience with Oracle & Sql DB - SQL server & Oracle databases with complex queries – in case if you are not getting hands on in Oracle, we can search for profiles who has knowledge in Oracle as well. 4) Large File Based integration with on premise systems Extensive experience with Azure Integration Services (AIS): Azure API Management (APIM) : Expertise in API gateway configurations, security policies, and monitoring. Azure Logic Apps : Experience in orchestration and workflow automation for business processes. Azure Service Bus : Proficiency in building decoupled and reliable messaging architectures. Azure Event Grid : Hands-on experience with event-driven design and real-time notifications. Azure Functions Azure Data Factory (ADF) : Proficiency in designing and managing ETL pipelines and data integration solutions. Thanks, Asha Rangaswamy Team Lead- Recruitment Email Id: asha.rangaswamy@jade-biz.com

Job Description: We are looking for a skilled Eloqua Specialist with 3-5 years of experience in marketing automation to join our team. The ideal candidate will have hands-on expertise in Eloqua, with a strong understanding of digital marketing automation, and customer journey optimization. Basic knowledge on Sales Force or similar CRM is preferred. This role requires a detail-oriented, tech-savvy individual who can manage and execute multi-channel marketing automation campaigns, drive engagement, and improve lead conversion rates. The candidate should be comfortable working in a highly matrixed global organization and possess excellent account management and problem-solving skills. Key Responsibilities: 1. Design, build, and execute multi-channel marketing automation campaigns using Eloqua. 2. Develop and optimize lead nurturing, onboarding, and re-engagement campaigns. 3. Implement trigger-based campaigns based on behavioral and profile data changes. 4. Utilize email, SMS, and social ads for multi-channel marketing automation. 5. Monitor campaign performance and provide data-driven insights for optimization. 6. Manage and track leads and contacts within Salesforce or similar CRM. 7. Ensure proper integration and data flow between Eloqua and CRM systems. 8. Conduct data hygiene and segmentation to improve targeting and conversion. 9. Collaborate with cross-functional teams in a highly matrixed organization. 10. Manage project workflows and timelines using Wrike, Workfront, or Jira. 11. Communicate with stakeholders to align on marketing automation goals and execution. 12. Use JavaScript, HTML, and diagramming software to enhance campaign assets. 13. Leverage Excel for data analysis, reporting, and campaign tracking. 14. Analyze customer interactions and optimize automation strategies to enhance engagement. 15. Continuously test and improve email performance, segmentation, and personalization. 16. Troubleshoot Eloqua-related issues and implement best practices for campaign success. 17. Act as a tech-savvy marketer, proactively identifying opportunities for automation improvements. 18. Stay updated on marketing automation trends and share insights with the team. Mandatory Requirements: 1. 3-5 years of hands-on experience with Eloqua in a marketing automation role. 2. Basic knowledge of Salesforce or any other CRM system. 3. Strong understanding of lead nurturing, segmentation, and multi-channel automation. 4. Experience with Wrike, Workfront, or Jira for project management (any one of the tools). 5. Intermediate proficiency in Excel, JavaScript, HTML, and diagram software. 6. Strong project management skills in a highly matrixed, global organization. 7. Analytical mindset with a passion for customer journey optimization, testing, and troubleshooting.

You’ll be our- Escalations Specialist You’ll be based at- IBC Knowledge Park, Bengaluru You’ll be aligned with- Customer Success Manager You’ll be joining our- Escalations Team Roles and Responsibilities De-escalation & Rapport Building – Effectively manage customer concerns, use appropriate retention strategies, and foster positive relationships during the resolution process. Cross-Functional Collaboration – Work closely with internal teams to ensure quick and effective issue resolution. Resolution Ownership – Take full ownership of customer concerns, track their progress, and follow up until a satisfactory resolution is achieved. Here’s what we’re looking for Excellent Communication Skills( Mandatory ) – Ability to communicate clearly and effectively with customers, internal teams, and stakeholders. Strong written and verbal communication is essential. Past Experience – Prior experience in handling customer escalations is mandatory. Good Product Knowledge – Strong understanding of our products and services to provide accurate and effective solutions to customers. A good knowledge about Salesforce ( optional) What you bring to Ather Experience: Minimum 2 years in Customer Support & Escalations Handling Education : A graduate in any field with strong acumen for customer service

Vidyalankar is specifically looking for a dynamic candidate who can t ake ownership of building and managing our entire digital marketing presence, which at present is very minimal. The ideal candidate should be someone who can create a roadmap, execute campaigns across platforms, manage content, and drive brand awareness as well as lead generation. Location : Dadar West Working days : Mon-Sat Timings : 10:00 am -6:30 pm Experience : 2-3 years Role and Responsibilities: Decide the overall marketing strategy & calendar for brand awareness and lead generation Ideate, Research & Write Content / Scripts for posts on IG & YouTube, whatsapp content & long form articles Present content in videos to be posted on social media channels Schedule & upload posts to social media channels, whatsapp & blogs Collaborate with the graphic designer / editor to edit creatives / videos Respond to online comments, DMs etc. as needed Coordinate with the marketing agency to ensure performance of paid ads on Google, Instagram, LinkedIn etc. Do research for seminars / webinars & create ppts as needed. Speak at the seminars, webinars, events as needed. Generate weekly reports of work done, outcomes achieved. Upload leads to CRM & clean leads base in CRM at regular intervals. Participate in event planning, organization & execution as required Create lead forms, webinar pages / events to collect registrations for events Draft & send WhatsApp to specific lead sets for lead nurturing Research, study, learn and stay up to date regarding all educational information. Fulfill any other marketing related tasks assigned Requirements: Knowledge : - Excellent command over English and Hindi or Marathi. - Should ideally have experience creating & uploading content for IG, FB, YouTube & LinkedIn - Should have knowledge of how paid campaigns on IG, FB, Google work & important metrics to track - Should ideally have experience working with some CRM (ExtraaEdge / Zoho / Salesforce etc. in the past) Skills : - Ability to create a marketing roadmap to attract the right leads - Content writing, presenting and communication - Great aesthetic sense - Creative and data driven at the same time - Ability to learn new things, software quickly - Ability to get multiple things done on time, every time Behavior : - Easy to work with - Takes initiative in identifying the right marketing channels - Loves planning & execution both - Takes ownership of all work - Extreme attention to detail - Experimentation oriented mindset - Works at a fast pace - Plans for their work daily before starting work - Does not give up – does whatever it takes to generate high numbers of relevant leads at a low cos Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Application Question(s): Where are you located in Mumbai? Experience: Digital marketing: 1 year (Preferred) Work Location: In person

Develop and implement business development strategies to drive growth in the chemicals sector. Identify and pursue new business opportunities and markets to increase sales and revenue. Build and maintain relationships with key clients and stakeholders. Conduct market research to understand trends, competition, and customer needs. Collaborate with marketing and sales teams to create effective promotional strategies. Prepare and present financial proposals and reports to management. Attend industry conferences and networking events to expand professional network. Excellent communication and interpersonal skills to establish rapport with clients. Proficiency in Microsoft Office Suite. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Provident Fund Experience: Chemical Sales: 2 years (Required) Work Location: In person

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Fully remote possible Full Time 1 July 2025 Job Title: Salesforce Developer Company: LIXIL International Location: India Department: IT Digital Reports To: Leader, IT APAC Job Purpose: This position is a highly skilled Salesforce Application Support Specialist to provide support to LIXIL International across APAC countries. This role is crucial for maintaining the stability and performance of LIXIL's Salesforce ecosystem, encompassing Sales Cloud, Service Cloud, Field Service, Marketing Cloud, and related integrations. The ideal position will possess strong technical expertise, excellent problem-solving abilities, and a collaborative approach to ensure a seamless user experience. This role involves troubleshooting complex issues, fulfilling service requests, advising on best practices, contributing to continuous platform improvement, and collaborating with LIXIL's internal teams. Responsibilities Provide timely and effective support to end-users experiencing technical issues with Salesforce and associated applications. Investigate, troubleshoot, and resolve escalated incidents, documenting root causes, solutions, and preventative measures. Fulfill service requests, including user management, data updates, basic configuration adjustments, and testing of Salesforce critical updates (currencies, custom metadata). Provide specialized support for Salesforce integrations with Outlook/Google Suite, Single Sign-On (SSO), MuleSoft APIs, and other connected systems. Analyze and assess the feasibility of change requests, providing high-level solution overviews, detailed effort estimations , and recommendations to business leaders. Proactively identify potential issues and areas for improvement within the Salesforce platform, suggesting solutions for increased robustness and efficiency. Foster strong relationships with support teams, providing guidance, training, and knowledge transfer. Utilize designated communication channels. Maintain accurate and comprehensive documentation of all support activities, including incident reports, service request logs, and change request assessments. Contribute to regular reporting on support performance. Participate in the entire application lifecycle, focusing on coding and debugging. Perform unit tests to optimize performance. Assist in configuring Salesforce settings, profiles, roles, and permissions to meet user needs. Work with developers to implement minor customizations and enhancements to Salesforce objects, workflows, and processes. Qualifications Bachelor's/Master's degree in Computer Science, Engineering, or equivalent industry experience. Minimum of 5 years of progressive experience in Salesforce delivery management, business analysis, and technology 2+ years of experience providing L3 Salesforce support in a complex enterprise environment. Deep understanding of Salesforce Sales Cloud, Service Cloud, Field Service, and Marketing Cloud. Proven experience with Salesforce configurations, customizations, Visualforce, Lightning Web Components (LWC), Aura components, web services, SOQL, Visual Force, Visual Studio Code/Eclipse IDE, Data Loader, Reports and Dashboards. Strong integration experience, specifically with Outlook/Google Suite, SSO, and MuleSoft. Hands-on experience with source control tools. Knowledge and experience with Salesforce static code analysis tools. Knowledge of CI/CD tools, Mulesoft, or integration with 3rd party systems (e.g., SAP) is a plus. Familiarity with Agile and SDLC methodologies. Excellent analytical, problem-solving, and troubleshooting skills. Outstanding communication, interpersonal, and collaboration skills. Ability to work independently and as part of a distributed team. Salesforce certifications: Certified Platform Developer I &II are mandatory (e.g., Administrator, Platform App Builder, Service Cloud Consultant are highly desirable).

Senior Systems Integrator Lead About the Role : We're seeking an experienced Senior Systems Integrator Lead to spearhead the integration of our cutting-edge LLM solutions with diverse enterprise systems. This is a technical leadership role where you'll be hands-on in architecting, building, and deploying complex integration solutions while providing guidance and mentorship to a team of engineers. You'll be at the forefront of connecting disparate systems, orchestrating seamless LLM integrations, and establishing best practices for AI-driven system architecture. The ideal candidate combines deep technical expertise in systems integration with proven leadership capabilities and extensive experience in LLM/Generative AI implementations. Key Responsibilities : Technical Leadership & Team Guidance Lead Integration Architecture: Design and oversee complex, multi-system integration strategies that seamlessly connect LLM solutions with existing enterprise infrastructure Team Technical Guidance: Mentor and guide development teams on integration best practices, code architecture patterns, and LLM implementation strategies Hands-on Development: Remain technically hands-on, writing code, conducting code reviews, and troubleshooting complex integration challenges Standards & Best Practices: Establish and enforce integration standards, development workflows, and quality assurance processes LLM & AI Integration Expertise: Advanced LLM Integration: Design and implement sophisticated integration patterns for various LLM providers (OpenAI, Anthropic, Azure OpenAI, AWS Bedrock, etc.) AI Pipeline Architecture: Build robust, scalable pipelines for prompt engineering, response processing, and model orchestration Performance Optimization: Optimize LLM integration performance including token management, caching strategies, and response time optimization Multi-modal AI Integration: Integrate text, image, and other AI modalities into existing business workflows Systems Integration & Architecture: Enterprise Integration Patterns: Implement complex integration solutions using APIs, message queues, ETL/ELT pipelines, and event-driven architectures Microservices Architecture: Design and maintain microservices-based integration layers with proper service mesh, API gateway, and monitoring implementations Cloud-Native Solutions: Architect cloud-native integration solutions leveraging containers, serverless functions, and managed services Data Flow Management: Ensure secure, efficient data flow between systems while maintaining data integrity and compliance requirements Full-Stack Development & UI Integration: React.js Applications: Build sophisticated front-end applications using React.js that interface with LLM backends and integrated enterprise systems API Development: Design and implement RESTful and GraphQL APIs that serve as integration points between systems Real-time Features: Implement real-time capabilities for AI interactions using WebSockets, Server-Sent Events, or similar technologies Collaboration & Communication: Cross-functional Leadership: Work with product managers, data scientists, DevOps teams, and business stakeholders to translate requirements into technical solutions Technical Documentation: Create comprehensive architecture documentation, integration guides, and system design specifications Knowledge Sharing: Conduct technical sessions, workshops, and knowledge transfer meetings with team members and stakeholders Key Experiences Experience & Leadership: 6-8+ years of systems integration experience with 2+ years in technical leadership roles Proven team leadership experience including mentoring junior developers and leading technical initiatives 3+ years hands-on experience with LLM integration, Generative AI implementations, and AI/ML pipeline development Technical Skills: LLM Integration Expertise: Deep experience with major LLM providers' APIs, prompt engineering, fine-tuning, and deployment strategies Integration Technologies: Advanced knowledge of REST/GraphQL APIs, message brokers (Kafka, RabbitMQ), ETL tools, and integration platforms Cloud Platforms: Proficiency with AWS, Azure, or GCP, including serverless architectures, container orchestration, and managed AI services React.js Mastery: Strong expertise in React.js, modern JavaScript (ES6+), TypeScript, and state management libraries Database Integration: Experience with both SQL and NoSQL databases, data modeling, and database integration patterns DevOps & Monitoring: Knowledge of CI/CD pipelines, containerization (Docker/Kubernetes), and observability tools Architecture & Design Software Architecture: Strong understanding of microservices, event-driven architectures, and distributed system design patterns Security & Compliance: Knowledge of API security, data encryption, and compliance frameworks (SOC2, GDPR, etc.) Performance Engineering: Experience in system performance optimization, load balancing, and scalability planning Soft Skills Technical Communication: Excellent ability to communicate complex technical concepts to both technical and business stakeholders Problem-Solving: Strong analytical and troubleshooting skills with a solutions-oriented mindset Adaptability: Comfortable working in fast-paced environments with evolving requirements and emerging technologies Preferred Experience Experience with vector databases and semantic search implementations Knowledge of prompt engineering frameworks and AI agent architectures Background in enterprise software integration (SAP, Salesforce, ServiceNow, etc.) Experience with infrastructure-as-code (Terraform, CloudFormation) Previous experience in AI/ML product development or consulting What You'll Bring to the Team Technical expertise that can tackle the most complex integration challenges Leadership skills to guide and grow a high-performing engineering team Strategic thinking to align technical solutions with business objectives Hands-on mentality with the ability to dive deep into code when needed Innovation mindset to explore and implement cutting-edge AI integration patterns

We are hiring Inside Sales Executive for a leading Tourism Brand Job Description A growth-focused role in the travel & tourism sector serving leisure and corporate customers with curated travel packages, holiday itineraries, and reservation services. The position is on-site in Thoraipakkam and ideal for sales professionals who thrive on high-volume outreach, consultative selling, and closing bookings. Role & Responsibilities Prospect, qualify and convert inbound & outbound leads into confirmed travel bookings, meeting weekly and monthly sales targets. Conduct high-volume outreach (cold calls, follow-ups, email campaigns, chat) to nurture leads and accelerate pipeline velocity. Create tailored travel proposals and price quotes; cross-sell and upsell ancillaries (transfers, excursions, insurance) to maximize average booking value. Maintain accurate lead and booking records in the CRM, update pipeline stages, and generate activity/reporting metrics for sales management. Coordinate with operations and reservations teams to ensure seamless delivery, timely ticketing, invoicing, and customer satisfaction. Hit conversion and revenue KPIs while continuously improving pitch, objection-handling, and closing techniques. Skills & Qualifications Must-Have 1–3 years of inside sales experience—preferably in travel, tourism, hospitality, or related services. Proven ability in outbound calling, lead qualification, and closing bookings against targets. Strong oral English and local language skills, excellent interpersonal and negotiation abilities. Hands-on CRM experience (Zoho, Salesforce or similar) and comfort with MS Excel for reporting. Preferred Knowledge of travel booking platforms, GDS exposure, OTA workflows, or experience with itinerary creation. Prior B2C travel-sales or corporate travel desk experience and familiarity with upsell strategies. Work Location: Thoraipakkam, Chennai. Immediate Joiners Are Preferred. For more details contact us at 9176033506/9791033506. Skills: crm,inside sales,bookings,sales,travel,skills,reporting

Job Summary: The Alliance Partner Expert will drive strategic partnerships and alliances to enhance the company's market presence, revenue growth, and technological innovation. This role focuses on building, managing, and optimizing relationships with key technology partners, vendors, and stakeholders in the IT industry. The ideal candidate will have 5+ years of experience in alliance management, business development, or partner ecosystems within an IT company, with a proven track record of fostering mutually beneficial partnerships. Key Responsibilities: · Partnership Development: Identify, evaluate, and establish strategic alliances with technology partners, system integrators, and other relevant stakeholders to drive business objectives. · Relationship Management: Serve as the primary point of contact for alliance partners, nurturing long-term relationships and ensuring alignment on goals, deliverables, and mutual success. · Revenue Growth : Collaborate with sales and marketing teams to develop joint go-to-market strategies, co-branded solutions, and campaigns that drive revenue and market expansion. · Contract Negotiation : Lead the negotiation of partnership agreements, ensuring favorable terms, compliance, and alignment with company objectives. · Performance Tracking : Monitor and report on partnership performance using KPIs such as revenue contribution, deal pipeline, and customer adoption of joint solutions. · Cross-Functional Collaboration : Work closely with product management, engineering, and delivery teams to align partner solutions with the company’s technology roadmap and customer needs. · Market Insights : Stay updated on industry trends, competitor partnerships, and emerging technologies to identify new alliance opportunities. · Event Representation : Represent the company at industry events, trade shows, and partner summits to strengthen brand visibility and deepen partner engagement. Qualifications: • Experience : Minimum of 5 years in alliance management, business development, or partner ecosystems within an IT company (e.g., software, cloud, cybersecurity, or IT services). • Education : Bachelor’s degree in Business, Marketing, IT, or a related field; MBA or advanced degree is a plus. • Technical Knowledge : Familiarity with IT solutions such as cloud computing, SaaS, cybersecurity, AI/ML, or enterprise software. Skills : • Strong negotiation and contract management skills. • Excellent communication and interpersonal skills to engage diverse stakeholders. • Proven ability to develop and execute go-to-market strategies. • Analytical mindset with experience using CRM tools (e.g., Salesforce) and partnership performance metrics. • Ability to work independently and manage multiple priorities in a fast-paced environment. • Certifications (Optional): Certifications in alliance management, cloud platforms (e.g., AWS, Azure), or project management (e.g., PMP) are a plus. Preferred Attributes : • Established network of contacts within the IT partner ecosystem. • Experience working with global partners and managing cross-border alliances. • Proactive problem-solver with a strategic mindset and a passion for driving collaborative success.

This role will be to drive corporate development efforts in this region. You will be sourcing, qualifying, and managing a pipeline of acquisition opportunities in the vertical market software space. You will engage with company owners, founders, C-suite executives, corporate development teams, advisors, and intermediaries across different sectors. A KPI-driven, sales-focused approach will be critical in progressing leads through the sales cycle with determination and creativity. We believe that curiosity, strong business acumen, and relationship-building skills will be key to success in this role. M&A, venture capital, and financial modelling. Skilled in deal origination, valuation, financial analysis, and relationship management. Seeking to leverage expertise in Data & AI M&A for a challenging new opportunity. Responsibilities will include: Sourcing : Identify acquisition targets through online and offline channels that align with our criteria in the Indian and subcontinent software markets. Build relationships with owners, operators, and C-suite leadership through cold calls, emails, and social media. Establish connections with M&A intermediaries, such as advisors, brokers, and banks. Relationship Building : Creatively nurture strong relationships with stakeholders, prospects, and intermediaries through regular touchpoints to move opportunities through the deal pipeline. Collaborate with Juniper Business Leaders : Work with Business Unit CEOs and leadership to identify strategic acquisition targets. Gather, analyse, and present target company information to the Juniper leadership team. CRM & Administration : Maintain and manage the M&A Salesforce CRM by adding new targets and tracking activities. You will bring Language : Professional fluency in English is a must. Native proficiency in Hindi, also fluency in other regional languages (e.g., Kannada, Marathi, Tamil, Gujarati). Experience : 8+ years of experience in a business development or enterprise sales role, ideally within a software company or a related field. Domain Knowledge : Exposure to vertical market software companies or experience in sectors such as Travel, Insurance, Healthcare, or Financial Services is a plus. Education : Bachelor’s degree in business, Finance, or a related field. Communication Skills : Ability to engage in strategic, commercial discussions with executives and demonstrate persuasive communication skills, both written and spoken. Curiosity : A natural interest in understanding the business landscape and engaging with company founders to learn about their stories and operations. Relationship Building : Enthusiasm for networking and building lasting connections. Self-Motivation : Highly organized, driven, and able to work independently in fast-paced, dynamic environments. Strong sense of urgency and self-direction is essential. Work Ethic : A proactive mindset, eager to learn, mentor, and contribute to the team’s success. Travel Approximately 20-30% travel across India and internationally for meetings, networking, and attending industry events. Work location: Chennai

We seek a skilled and motivated HubSpot sales Specialist who understands HubSpot's sales and marketing software and demonstrates expertise in sales and business development strategies. In this role, you will drive revenue growth, manage client relationships, and promote our products/services to potential customers. Your ability to effectively communicate the value of our offerings, identify client needs, and close deals will be vital to your success. Responsibilities: Conduct meetings and presentations to share ideas and findings with the on-shore and off-shore teams/clients. Preparing SOWs and meeting with project clients to assess their needs and define project requirements, acceptance criteria, and project timelines. Assist the project manager in the development of project management documents such as project budgets, project schedules, scope statements, and project plans. Develop and execute a strategic sales plan to achieve revenue targets and drive business growth. Identify and qualify potential leads and prospects primarily in the domain of HubSpot through various channels, including cold calling, networking, referrals, and digital outreach. Conduct thorough needs analysis and consultative sales discussions to understand client requirements and recommend appropriate solutions. Demonstrate a strong understanding of HubSpot's sales and marketing software, effectively positioning its benefits to potential clients. Build and maintain strong relationships with existing clients, ensuring their ongoing satisfaction and identifying opportunities for upselling or cross-selling. Collaborate with the marketing team to develop and execute targeted sales campaigns and initiatives for in-house HubSpot business development. Provide accurate sales forecasts and regular reports on sales activities, pipeline status, and performance against targets. Stay up to date with industry trends, competitive landscape, and emerging HubSpot technologies to continuously improve sales strategies and techniques. Collaborate with cross-functional teams, including marketing, customer success, and product development, to ensure a seamless customer experience. Requirements: 1. Proven experience as Hubspot sales specialist or in a similar sales role, preferably with a focus on HubSpot and other software or technology solutions. 2. Basic knowledge and experience using HubSpot's sales and marketing software. 3. Strong understanding of sales methodologies, business development strategies, and the sales process. 4. Excellent communication and interpersonal skills, with the ability to build rapport and effectively convey complex information to clients. 5. Demonstrated track record of meeting or exceeding sales targets and driving revenue growth. 5. Self-motivated and goal-oriented, with a strong entrepreneurial spirit. 6. Exceptional negotiation, presentation, and closing skills. 7. Ability to work independently as well as collaboratively in a team environment. 8. Proficiency in using HubSpot CRM software and other sales productivity tools. 9. Bachelor's degree in Business Administration, Marketing, or a related field is preferred. Benefits: 1. Competitive salary with a performance-based commission structure. 2. Opportunities for professional development and growth. 3. Supportive and inclusive work environment. MUST HAVES: 2 to3 years of industry experience Experience working on HubSpot or similar CRM systems (Pipedrive, Salesforce, etc.) Great Communication skills (written plus oral) Problem-solving/analytical skills Organizational skills Lead generation and conversion skills Management skills

Job Title: Regional Manager – IT Solutions Company: Genesis Technology Services India Pvt Limited Location: Gurugram, Haryana Department: Sales & Business Development About Genesis Technology Services India Pvt Limited: Genesis Technology Services India Pvt Limited is a forward-thinking technology company offering a comprehensive suite of IT services and solutions, including product development, software engineering, quality assurance, AI/ML , SaaS , cloud infrastructure , cybersecurity , and digital transformation services . We cater to mid-market, enterprise, and public sector clients across diverse industries, driving innovation and resilience through cutting-edge technologies. Position Overview: We are seeking a highly driven and experienced Regional Manager to lead the growth and expansion of our IT solutions portfolio. The ideal candidate will be responsible for identifying and nurturing client relationships, driving consultative sales, and delivering tailored technology solutions to meet the complex business challenges of our clients. Key Responsibilities: Drive end-to-end business development efforts across SaaS , cloud , cybersecurity , AI/ML , managed services , and digital transformation offerings. Manage the full sales cycle – from lead generation to deal closure – targeting mid-market, enterprise, and public sector organizations. Develop a deep understanding of client needs to deliver customized, value-led, consultative sales strategies. Collaborate with internal technical, delivery, and vendor teams to design and propose viable IT solutions. Build and maintain long-term relationships with clients, identifying upsell and cross-sell opportunities across the solution stack. Leverage CRM systems like Salesforce and HubSpot for pipeline management and performance tracking. Engage with channel partners, distributors, and vendors to expand go-to-market capabilities and co-sell opportunities. Respond to RFPs , tenders, and proposals with tailored presentations and documentation. Maintain strong knowledge of industry trends, and competitor activities. Key Requirements: 5+ years of proven success in B2B IT solutions sales or business development, preferably within an MSP or IT reseller environment. Demonstrated expertise in selling complex IT solutions including cloud infrastructure , cybersecurity , SaaS platforms , AI/ML applications , and digital services . Excellent understanding of consultative and solution-based sales methodologies. Experience managing large deals and navigating complex sales cycles with multiple stakeholders. Strong knowledge of channel sales and vendor partnerships . Proficiency in CRM and sales enablement tools including Salesforce , HubSpot , LinkedIn Sales Navigator , and proposal development platforms. Strong interpersonal and communication skills, with the ability to articulate technical concepts to non-technical audiences. A self-starter with a goal-oriented mindset, strong negotiation skills, and a passion for technology. Desirable Skills & Competencies: Functional: IT Solutions Sales | Stakeholder Management | Account Retention | Managed Services | Channel Engagement Full Sales Cycle | Cross-Sell/Upsell | KPI Achievement | Proposal Development | Business Growth Strategy Technical: CRM Tools (Salesforce, HubSpot) | Microsoft Office | Lead Generation Platforms | Digital Presentation Tools RFP Management | Technical & Executive-Level Presentations What We Offer: Competitive base salary + performance-based incentives Exposure to cutting-edge technologies and a dynamic sales environment Opportunities for career advancement and professional development Collaborative and innovative workplace culture

Company Description ITSolutionWala-ITSWTECHOPS SOLUTIONS PVT. LTD. ideates, designs, and builds innovative Infrastructure, Cloud, DevOps, and SRE solutions aimed at resilience and scalability. We are committed to offering transparent and cost-effective service models that allow clients to pay only for results Role Description SAP CPQ Technical Consultant Exp - 4+ years Location:- Remote Time:- 2PM to 11PM Required Skills & Responsibilities Over 4 years of SAP CPQ development experience. At least 2 end-to-end CPQ implementation projects and 1 production support project experience. Experience in product design and implementation, including pricing calculations. Expertise in SAP CPQ configuration, customization, and integration with external systems such as Salesforce and ERP (both SAP and non-SAP). Extensive integration experience with Salesforce and ERP systems. Experience in migrating SAP CPQ from Quote 1.0 to Quote 2.0. Skilled in customizing CPQ using responsive templates. Proficient in using CPQ APIs from external applications. Full-stack development experience including HTML, CSS, JavaScript, Bootstrap, jQuery, KnockoutJS, Python, IronPython 2.7, and C#. Strong understanding of product configuration, guided selling, discounting models, approval workflows, and contract lifecycle management. Familiar with subscription pricing, tiered pricing, and usage-based pricing models. Experience in multi-region/global CPQ rollouts and localization strategies. Excellent communication skills and strong stakeholder engagement abilities. Industry experience in manufacturing and industrial engineering sectors. Good understanding of DevOps pipelines and CI/CD best practices for CPQ. Requirements / Qualifications and Skills. Bachelor’s Degree in engineering, Computer science or equivalent Overall experience of 4 +years implementation & consulting experience with Understanding of Lead to Order business processes. Excellent Communication skills. Excellent communication, problem-solving, and interpersonal skills. Ability to work independently and collaboratively in a remote team environment.

Job Title: Receptionist / Administrative Assistant – Real Estate Department Location: Kalina Santacruz Employment Type: Full-time Experience Required: 2–5 years Reports To: Office Manager / Real Estate HR Department Head Job Summary: We are looking for a highly organized, proactive, and professional Receptionist / Administrative Assistant with 2–5 years of relevant experience to support our dynamic Real Estate team in Vashi, Navi Mumbai. As the first point of contact for clients and visitors, you will play a key role in creating a welcoming environment while managing various administrative functions that contribute to the smooth operation of the office. Key Responsibilities: Greet and welcome clients, visitors, and vendors with a courteous and professional approach. Handle all incoming calls, emails, and general correspondence efficiently and promptly. Organize and maintain office records, client files, and real estate documents in both digital and physical formats. Schedule appointments, meetings, and property site visits for team members and management. Assist in the preparation, formatting, and processing of property listings, agreements, and related documentation. Manage inventory and procurement of office supplies and ensure smooth functioning of office equipment. Support internal communication and basic marketing activities, such as brochures, mailers, and newsletters. Coordinate with service providers, vendors, and contractors as needed for property and office-related requirements. Maintain cleanliness and organization in the reception area and meeting rooms. Provide day-to-day administrative support to the Real Estate and HR teams as required. Requirements: Graduate in any discipline. 2–5 years of experience in a receptionist or administrative role, preferably in the real estate or property management sector. Fluent in English with excellent communication skills (spoken and written). Proficiency in MS Office Suite (Word, Excel, Outlook) and CRM platforms (e.g., Salesforce, HubSpot, or similar). Strong organizational and multitasking abilities with keen attention to detail. Professional demeanor and ability to handle confidential information. Capable of working independently and collaboratively in a fast-paced environment. Preferred Qualifications: Familiarity with real estate documentation and property management software. Experience in coordinating with clients and supporting sales or marketing teams. What We Offer: Competitive salary and employee benefits. Opportunities for growth in a reputable and expanding real estate company. A collaborative, supportive, and professional work environment. Ongoing training and career development opportunities. Apply Now: Send your resume to [email protected] or call us at 022-27833000 . Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Language: English (Preferred) Work Location: In person

Job Summary: We are seeking a motivated and results-driven Sales Executive to join our team. The ideal candidate will be responsible for generating leads, closing deals, and achieving sales targets. You will play a key role in driving revenue growth and building strong customer relationships. Key Responsibilities: Identify and pursue new sales opportunities through cold calling, networking, and field visits Develop and maintain strong relationships with existing and prospective clients Understand client needs and provide suitable product/service solutions Prepare and deliver presentations and product demonstrations Negotiate contracts and close agreements to maximize profits Meet or exceed monthly and quarterly sales targets Maintain up-to-date knowledge of company products, services, and industry trends Collaborate with marketing and product teams to optimize lead conversion Prepare regular reports on sales performance and customer feedback Requirements: Bachelor’s degree in Business Administration, Marketing, or related field Proven track record in sales or business development (industry-specific experience preferred) Excellent communication, negotiation, and interpersonal skills Strong analytical and problem-solving abilities Self-motivated with a results-driven approach Proficiency in MS Office and CRM software (e.g., Salesforce, Zoho CRM) Female Candidates preferred Preferred Qualifications: Knowledge of sales performance metrics and data analysis Ability to work independently and as part of a team Willingness to travel as required Compensation and Benefits: Competitive base salary with performance-based incentives Health insurance and other benefits Career advancement opportunities Ongoing training and professional development Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person

Job description Job Title: Sales Manager Location: Ahmedabad Work Type: Work from Office Job Summary: We are looking for a dynamic Sales Manager with at least 2 years of experience in ERP/software Sales. The ideal candidate will be responsible for driving sales initiatives targeted at enterprise clients and will possess strong communication skills to effectively engage with stakeholders. Key Responsibilities: Develop and execute sales strategies to achieve targets in the enterprise market. Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions. Conduct market research, identify new business opportunities, and expand the client base. Collaborate with marketing and product teams to align sales efforts with overall business goals. Track sales performance and prepare regular reports for management. Qualifications: Minimum 2+ years of experience in SAAS/ ERP/ Software or software ancillary sales exclusively to Corporates. MBA in Marketing or a related field and Tech Background is highly preferred. Excellent communication and interpersonal skills. Proven track record of meeting or exceeding sales targets. Tools Required: Proficiency in CRM software (e.g., Salesforce, HubSpot). Familiarity with ERP systems and software sales tools. Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint). Industry Software Development Employment Type Full-time

Company Description Vanshiv Technologies is a premium consulting and services company with multi-cloud expertise, operating across the United States, Australia, and India. Founded by Gaurav Kheterpal, a 7x Salesforce MVP, Mulesoft Mentor, Trailblazer, and Certified Instructor, Vanshiv is committed to core values of trust, integrity, and transparency. The company brings together top talents from the Salesforce, Mulesoft, and Google Cloud ecosystems to support their customers effectively. Role Description This is a full-time on-site role for a Salesforce Technical Architect located in Jaipur. The Salesforce Technical Architect will be responsible for designing and implementing technical solutions on the Salesforce platform. Key tasks include analyzing business requirements, collaborating with stakeholders, and ensuring that solutions align with best practices. Additionally, the Architect will mentor other team members, conduct code reviews, and stay updated with the latest Salesforce offerings. Qualifications Proficiency in Salesforce development, Apex, Visualforce, and Lightning Components Strong understanding of Salesforce architecture, integration patterns, and best practices Experience with Salesforce Sales Cloud, Service Cloud, and Marketing Cloud Skills in conducting code reviews and providing mentorship to junior developers Excellent problem-solving skills and ability to analyze complex business requirements Effective communication and collaboration skills with stakeholders Relevant Salesforce certifications like Salesforce Certified Technical Architect, Platform Developer II, or equivalent Bachelor's degree in Computer Science, Information Technology, or related field Experience in working with multi-cloud environments (e.g., Mulesoft, Google Cloud) is a plus

We are looking for a talented Enterprise Integration Sr Developer/Lead to join and grow with us. The role would offer the best working environment, challenging IT projects, and managing international clients. Responsibilities ● Total IT experience 7+ years ● Strong design, architecture, programming experience on Java (client and server-side programming) ● Hands on experience XML, XSD, JMS, SOA, WSDL, SOAP, REST, JSON,scripting (JavaScript) ● Experience of working is globally distributed teams, taking architecture and design guidelines from onshore and delivering work remotely & independently. ● Prepare technical architecture/solution designs documents for projects. ● Experience of independently supporting, debugging and resolution management ● Excellent communication and customer-oriented skills ● (Highly Preferable) Good understanding of application and data integration concepts. Integration patterns (Data/application Integration, Real-time/batch, service composition/orchestration, EAI, ETL, ESB, APIs, API Gateway) ● {Preferable) Knowledge or experience of security in realm of APIs and Integration as OAuth, JWT, SSL, SAML, SSO, IDAM ● (Preferable) Knowledge or experience of SaaS applications (Salesforce, NetSuite, Workday) \ ● (Preferable) Knowledge or experience of data (e.g., EDW) and big data technologies. ● (Preferable) Should be willing to work in UK working hours ● (Preferable) Familiarity and experience of DevOps tooling (Maven, GitHub, Chef, Puppet) Qualifications ● Any Graduate (Engineering or MCA)

Key Responsibilities: Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy policies Analyse traffic logs, system health alerts, and security events using diagnostic tools Guide users on best practices for perimeter defence, intrusion prevention, and remote access Work with customers to resolve device performance, failover, and HA setup issues Contribute internal knowledge base articles and suggest improvements to existing documentation Collaborate with L3 engineering, QA, and product teams for unresolved issues and product-level bugs Participate in on-call rotations and support coverage for high-priority or after-hours incidents as needed Technical Skills Required: Strong understanding of network protocols: TCP/IP, UDP, DNS, DHCP, VLANs etc Strong understanding of routing protocols: OSPF, BGP, EIGRP etc Hands-on experience with WatchGuard Firebox, or comparable UTM/NGFWs (Fortinet, SonicWall, Palo Alto, Checkpoint etc) IPSuite (TCP/IP), VPN, Routing & Switching (OSPF, BGP, VLAN, VTP, STP, EtherChannel, High Availability, IPSLA), ACL, NAT, DNS, DHCP, Packet Analysis (Wireshark & tcpdump), MFA, IPSec, SSL, Log analysis Exposure to Syslog, SNMP, and basic scripting for automation/log parsing Proficiency with CRM tools like Salesforce or Zendesk Preferred Qualification: WatchGuard Certified System Professional (WCSP - Firebox) or any firewall certifications CompTIA Network+ / Security+ Cisco CCNA Security Qualifications 1 to 3 years of relevant work experience in Network Security product BSc, BCA, B. Tech., M. Tech. or MCA or an equivalent degree from a reputed university Important Notes: Comfortable in Rotational Shifts and 5 Days Onsite Looking for Immediate Joiner's