Company Description 👋🏼 We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! Job Description REQUIREMENTS: Total experience 3+ Years. Hands-on working experience in Salesforce Marketing Cloud. Strong working experience in AmpScript, SQL, HTML/CSS, and Server-Side JavaScript (SSJS). Expertise in Marketing Cloud data models and Contact Builder. Expertise in building responsive, mobile-friendly email templates. Solid understanding of marketing automation and data-driven campaign execution. Experience integrating SFMC with Salesforce CRM and other platforms. Problem-solving mindset with the ability to tackle complex data engineering challenges. Strong communication and teamwork skills, with the ability to mentor and collaborate effectively. RESPONSIBILITIES: Writing and reviewing great quality code. Understanding the client’s business use cases and technical requirements and be able to convert them in to technical design which elegantly meets the requirements. Mapping decisions with requirements and be able to translate the same to developers Identifying different solutions and being able to narrow down the best option that meets the client’s requirements. Defining guidelines and benchmarks for NFR considerations during project implementation Writing and reviewing design document explaining overall architecture, framework, and high-level design of the application for the developers Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensure that all relevant best practices are followed. Developing and designing the overall solution for defined functional and non-functional requirements; and defining technologies, patterns, and frameworks to materialize it. Understanding and relating technology integration scenarios and applying these learnings in projects. Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken. Carrying out POCs to make sure that suggested design/technologies meet the requirements. Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Show more Show less

Company Description 👋🏼 We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! Job Description REQUIREMENTS: Total experience 3+ Years. Hands-on working experience in Salesforce Marketing Cloud. Strong working experience in AmpScript, SQL, HTML/CSS, and Server-Side JavaScript (SSJS). Expertise in Marketing Cloud data models and Contact Builder. Expertise in building responsive, mobile-friendly email templates. Solid understanding of marketing automation and data-driven campaign execution. Experience integrating SFMC with Salesforce CRM and other platforms. Problem-solving mindset with the ability to tackle complex data engineering challenges. Strong communication and teamwork skills, with the ability to mentor and collaborate effectively. RESPONSIBILITIES: Writing and reviewing great quality code. Understanding the client’s business use cases and technical requirements and be able to convert them in to technical design which elegantly meets the requirements. Mapping decisions with requirements and be able to translate the same to developers Identifying different solutions and being able to narrow down the best option that meets the client’s requirements. Defining guidelines and benchmarks for NFR considerations during project implementation Writing and reviewing design document explaining overall architecture, framework, and high-level design of the application for the developers Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensure that all relevant best practices are followed. Developing and designing the overall solution for defined functional and non-functional requirements; and defining technologies, patterns, and frameworks to materialize it. Understanding and relating technology integration scenarios and applying these learnings in projects. Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken. Carrying out POCs to make sure that suggested design/technologies meet the requirements. Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Show more Show less

Primary Skills: Contributes to systems analysis and design. Designs and develops moderately complex applications. Contributes to integration builds. Contributes to maintenance and support. The application is used for Customer Support via the Phone, Web, Email, Messaging (SMS) and Chat channels. Analyze business requirements, translating those requirements into Salesforce specific solutions using the Salesforce toolsets (Out of the Box, Configuration, Customization). Experience in designing & building a solution using Salesforce Declarative & Programmatic Approach Experience with Integrating Salesforce with on premise legacy systems and other cloud solutions Experience with integration of middleware and Enterprise Service Bus. Experience with integrating Salesforce with the 3rd party using SOAP and REST APIs in XML\JSON formats Experience with Apex, workflow, Lightning Flows, and triggers Experience with Service Cloud & Service Business Process (Email to Case, Web to Case, Live Chat, Digital Engagement/Messaging, Phone to Case), Open CTI and/or CTI Vendors, Omnichannel, CRMA, Knowledge, Case Routing, Queues, Public Groups, User Group Assignments Experience with developing Salesforce Lightning Web Component (LWC), Aura Components, Visualforce and Javascript Secondary Skills: Some knowledge of the Scaled Agile Methodology including program increments, PI Planning, Scrum of Scrums, and other Scaled Agile ceremonies. Participate in daily scrum meetings, analyze, and assign user stories to agile development team Understanding of the Microsoft productivity suite (Excel, Word, Power Point) Written and verbal communication skills Self-Motivated learner.

About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our General and Administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader. Responsibilities We're looking for an experienced Senior Manager, Revenue Ops to join our Revenue team. Reporting to the Global Director, Revenue Operations, you'll be responsible for: Collaborating with Sales, Deal Desk/Sales Operations and Legal during contract negotiations and provide guidance on deal structuring to ensure revenue recognition as per accounting Partnering with cross functional teams (Deal Desk, Billing, Collections, Finance and IT) to ensure all revenue agreements are recorded and revenue is recognized in the accounting systems Performing in-depth analysis for proper revenue accounting of large and other complex deals with non-standard terms as per the ASC 606 guidance Reviewing customer-wise revenue variance analysis, monthly reconciliation of AR & Deferred Revenue balance Liaising with external auditors for providing support documentation for the quarterly reviews and year-end audits and prepare/ Review quarterly and annual revenue workbook supports What We're Looking For (Minimum Qualifications) CA/CPA/MBA Finance with 9 or more years of experience in revenue recognition as per ASC 606 Experience with Salesforce, NetSuite or another similar business systems What Will Make You Stand Out (Preferred Qualifications) In-depth understanding and hands-on experience of the revenue recognition of a global company with SaaS business model Knowledge of Microsoft applications At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Benefits Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. Show more Show less

Overview We are looking for a results-driven Sales Operations Analyst to support end-to-end sales operations across the full Go-To-Market (GTM) lifecycle. This role will work closely with U.S.-based stakeholders, providing operational support, data insights, and process improvements to help drive revenue growth, pipeline health, and execution efficiency. Candidates must be comfortable working during U.S. Eastern Time hours and collaborating with global teams in a fast-paced, dynamic environment. Responsibilities Sales Operations Across the GTM Lifecycle - Support both prospect (new business) and customer (retention and expansion) motions, including post-sales teams such as Customer Success, Support, and Professional Services. Play a key role in pipeline management, territory planning, forecasting, reporting, and opportunity lifecycle governance. Forecasting & Pipeline Management - Partner with Sales leadership to drive accurate forecasting, territory modeling, and quota planning. Analyze stage progression, win rates, deal velocity, and pipeline hygiene to identify trends, risks, and opportunities. Stakeholder Support & Communication - Collaborate with U.S.-based sales and GTM teams, translating high-level or ambiguous requests into structured, actionable operational outputs. A strong understanding of U.S. business norms and communication standards. Process-Oriented Execution - Lead or contribute to sales operations initiatives and transformation projects. Design, document, and scale sales processes across various sales segments and functions. Maintain process governance by enforcing data quality standards and validating field inputs. Case Management & Analysis - Manage and resolve Sales Operations support cases with accuracy and timeliness. Perform regular pipeline and sales data analysis to support decision-making and performance improvements. Cross-Functional Collaboration - Work with Marketing, Finance, Customer Success, and Professional Services to ensure alignment on revenue processes, metrics, and automation initiatives. Act as a strategic liaison across departments, proactively identifying opportunities for process improvement and collaboration. Reporting & Insights - Build and maintain performance reports to support visibility into pipeline, revenue, and customer health. Create stakeholder-ready presentations (QBR, EBR etc.) and reporting packages for leadership teams by using AI. Monitor KPIs, forecast accuracy, and performance metrics to drive actionable insights. Shift Timings - 6 PM IST to 3AM IST Qualifications A bachelor’s degree in business, Finance, Economics, Engineering, or a related field. Excellent verbal and written skills In-depth knowledge of Salesforce, including creating reports and dashboards. Experience with Tableau/ Power BI, Looker, or Clari is a plus. Strong Excel/Google Sheets skills (pivot tables, lookups, data validation, etc.) Experience managing opportunity lifecycle processes, quote approvals, and deal desk workflows Experience supporting sales compensation processes, including quota allocation and performance tracking Exposure to CPQ systems, Gainsight, Clari, Gong, or similar GTM platforms Ability to work independently in globally distributed teams and communicate effectively across time zones

As a Salesforce Developer at Cloudy Coders, your responsibilities will include: Custom Development: Design, develop, and implement robust and scalable custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and Aura Components. Configuration: Configure Salesforce platform functionalities, including standard and custom objects, fields, workflows, process builders, flows, validation rules, and security settings. Integration: Develop and maintain integrations between Salesforce and other internal/external systems using various API technologies (REST, SOAP), platform events, and middleware. Collaboration: Work closely with Business Analysts, Salesforce Consultants, Project Managers, and clients to gather and translate complex business requirements into technical specifications and elegant solutions. Quality Assurance: Conduct unit testing, integration testing, and debugging to ensure the stability, functionality, and performance of developed solutions. Participate in code reviews to maintain high code quality and adherence to best practices. Data Management: Assist with data migration strategies, data loading, and data quality initiatives within Salesforce. Problem Solving: Analyze and troubleshoot technical issues, providing timely and effective resolutions. Documentation: Create and maintain technical design documents, test cases, and release notes. Stay Current: Continuously learn and stay updated with the latest Salesforce features, releases, certifications, and industry best practices. Solution Design: Contribute to the overall solution design and architecture, considering scalability, performance, and maintainability.

Job Purpose To ensure timely and accurate delivery of courses as a part of the residential PGP and YL programmes by assisting with the set-up requirements of the resident faculty and visiting faculty by effectively collaborating with internal stakeholders and using technical tools and technologies. Job Outline The Assistant Manager (Course Management) provides proactive support to faculty in meeting course requirements and ensuring smooth, high-quality program delivery for residential programmes (PGP and YL). This role ensures timely and accurate updates of Atrium and maintains accurate data in systems like Zoho and Salesforce. Responsibilities include coordinating scheduling, updating course content, and facilitating collaboration across departments. The position also involves data tracking and continuous self-development to support evolving academic needs. Job Specification Knowledge / Education Bachelor’s Degree/ Postgraduate Specific Skills Strong communication and project management skills to support faculty with their course management needs. Adept in paying attention to details. Proficiency in MS Office Suite, ability to work collaboratively as part of a team, problem-solving skills, attention to detail, excellent organizational skills, a sense of urgency, ability to multitask, basic data analytics and experience in student and faculty engagement. Desirable Experience 3 - 6 years Job Interface/Relationships: Internal Visting and Resident Faculty Departments: ASA, External Relations, Operations, IT/ AV, Network, Mail room, Finance, Commercials, Sarovar, Max, Juju’s, Central Printer, External Vendors Key Responsibilities and % Time Spent Providing proactive support to faculty members with their course requirements- 30% Efficient and Effective Program Delivery - 30% Learning Management System, Atrium updates (Course Management), Zoho and Salesforce Database, Support on PGP Budget - 20% Data, Collaboration & Self Development - 10% Scheduling and Calendaring both Campuses (Hyd and Mohali) - 10% Total Time Spent on All Responsibilities - 100% KPIs - Providing proactive support to Faculty to enhance Academic Success (Course Requirements) KRAs - Extend support to faculty in understanding their expectations and receive the course related information by following ISB policies. Target to respond to all the queries from the Faculty within 24 hrs. Coordinate with faculty on bidding related information before opening the bidding rounds in each term and compile all information To make 100% course outlines and bidding information available on Atrium as per the specified timelines. Check course outlines for compliance and write to Faculty within 24 hrs of receiving the course outline in case of any deviation and make the updated version available on Atrium for students' reference Maintain PGP lineup on intranet portal Monitor the case overlaps database flagging process & flag overlaps to the Faculty to avoid repetitive learning for the students. Target to flag the overlaps 3 weeks before the Term beginning. Procure copyright permissions/licenses for course material, software & simulations Coordinate with Bookstore & LRC for all course related matters and to arrange the sufficient copies of required/recommended textbooks Preparation of CRFS, course packs, Session 1, 2 Material. Monitor the process of course material procurement by the PGP Team and ensure final course packs are shared with Faculty and AA 8-10 days before the Term begins. Target to share 100% accurate course packs. Ensure that academic associates are aligned with faculty expectations on class-room delivery Coordinating with the Faculty on the additional information required on the content to ensure the correct material procurement Work on the automation process for course outlines and generation of BOT output course outlines in the structured format for all the courses. Coordinating Preterm, 360 degree survey, Boot camp and other orientation events for PGP and PGPYL. Collaborate with IT to ensure SOPs are prepared and share all relevant information before the course begins for core and on the bidding day for electives. Weightage - 30% KPIs - Efficient and Effective Program Delivery KRAs - Work with Area Course coordinators in conducting the Elective Info-sessions for the students and target to conduct 100% elective information sessions before the IBC Round Support staff/alumni department in auditing/crediting the courses as per ISB policy. Coordinate with the Alumni Team for audit requests, creating the Zoom link, sharing details with the Alumni team, and informing the AAs of the respective course about the audit five days before the course start date. Faculty details page on atrium in coordination with Web Technical team in each term Update PGP-related information on Atrium and the Instructor’s Manual with 100% accuracy Coordinating with Faculty on Dry-Runs (to familiarize them with the classroom equipment) before the beginning of the term. Preparation of personalized teaching schedules and share with the faculty and ensure that their travel and stay is taken care of Ensure LMS access is granted to students within 2 days after the final exam of the previous term and to Faculty /AA 2 weeks before the term begins. Target to Achieve 100% compliance in providing timely access each term Supervise course-related queries on ASA Academic Affairs email id. Ensure seamless function of classes during the change in mode of delivery from in class to online or Hybrid mode. End to end coordination with IT/AV Team related to sessions and ensure smooth delivery of sessions. Send Course Evaluation emails to the Faculty before the last session and monitor course evaluation process and ensure feedback are released with faculty via FMS portal within 24 hours time of Grade release Preparing the class schedule by avoiding any conflicts and overlaps with other sessions and working on day-to-day schedule adjustments if any and managing tutorials /extra sessions if any Course related Communication to Students. Ensure all the Faculty preferences related to class schedules are recorded and accommodated. Weightage - 30% KPIs - Learning Management System, Atrium updates (Course Management), Zoho and Salesforce KRAs - Database, Support on PGP Budget Academic Success: Student access to learning materials Salesforce: Atrium line up and Faculty Teaching Hours Update the Faculty teaching hours on Salesforce with 100% accuracy Supervising on providing the LMS access to Faculty, AAs & Students Handling queries on courses related activities on LMS Ensuring the course outlines for respective courses are available on Atrium for student reference before the Term beginning Getting the lineup data updated on Atrium in line with the Salesforce allotment files and other information received Create the Terms and courses in zoho platform and ensure to close the task once completed. Target the tasks are closed on Zoho without delay, maintaining a 100% task completion rate before deadlines. Ensure timely submission of data to audit team in <2 days after the last session of the term. Provide the support related to Budget preparation for PGP. Reconcile actual expenditures against the budget Providing logistical support for the classes, including arranging gifts, gift vouchers, and guest arrangements for courses as required. Necessary arrangements should be made in line with requests from faculty or AAs CordinatingLRC related, vendor PR /Non POrelease for each month as per requirement Setting up faculty feedback for PGP and PGPYL in LMS and sending out emails to students upon faculty preference. Weightage - 20% KPIs - Data, Collaboration & Self Development · KRAs - Maintaining the data (Course outlines, Course packs, Emails, Attendance related) for AUDIT purposes Preparing the reports (as per the latest required format) based on that data Coordinating with other departments (IT, LRC, Operations, Housekeeping, SEAL, CAS) to ensure smooth course delivery. Supervising and guiding PGP Team members for Mohali To Identify learning opportunity for self to keep up with the trends and advancements in technology and its use in education sector. Weightage - 10% KPIs - Scheduling and Calendering both Campuses (Hyd and Mohali) KRAs - • Creating Detailed & Short Academic calendar • Creating Excels data set for master schedule pattern generation in core and elective terms • Optimizing and revising the master schedule received as required and necessary • Preparing term wise class schedule from the master schedule • Rescheduling of sessions/Scheduling of additional sessions • Preparation of CSV Files and scheduling Data • Make updates and revisions to respective schedules • Coordinate with IT/Operations/Sarovar for execution of additional sessions as and when required Weightage - 10% Any Other Significant Input Should be willing to work on weekends and outside standard office hours when required. Show more Show less

A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Years of Experience: Candidates with 4+ years of hands on experience Required Skills Familiarity with the Conversational AI domain, conversational design & implementation, customer experience metrics, and industry-specific challenges Understanding of conversational (chats, emails and calls) data and its preprocessing (including feature engineering if required) to train Conversational AI systems. Strong problem-solving and analytical skills to troubleshoot and optimize conversational AI systems. Familiarity with NLP/NLG techniques such as parts of speech tagging, lemmatization, canonicalization, Word2vec, sentiment analysis, topic modeling, and text classification. NLP and NLU Verticals Expertise: Text to Speech (TTS), Speech to Text (STT), SSML modeling, Intent Analytics, Proactive Outreach Orchestration, OmniChannel AI & IVR (incl. Testing), Intelligent Agent Assist, Contact Center as a Service (CCaaS), Modern Data for Conversational AI and Generative AI. Experience building chatbots using bot frameworks like RASA/ LUIS/ DialogFlow/Lex etc. and building NLU model pipeline using feature extraction, entity extraction, intent classification etc. Understanding and experience on cloud platforms (e.g., AWS, Azure, Google Cloud, Omilia Cloud Platform, Kore.ai, OneReach.ai, NICE, Salesforce, etc.) and their services for building Conversational AI solutions for clients Expertise in Python or PySpark. R and JavaScript framework. Expertise in visualization tools such as Power BI, Tableau, Qlikview, Spotfire etc. Experience with evaluating and improving conversational AI system performance through metrics and user feedback Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders. Proven track record of successfully delivering conversational AI projects on time Familiarity with Agile development methodologies and version control systems. Ability to stay updated with the latest advancements and trends in conversational AI technologies. Strong strategic thinking and ability to align conversational AI initiatives with business goals. Knowledge of regulatory and compliance requirements related to conversational AI applications Experience in the telecom industry or a similar field Familiarity with customer service operations and CRM systems Nice To Have Familiarity with data wrangling tools such as Alteryx, Excel and Relational storage (SQL) ML modeling skills: Experience in various statistical techniques such as Regression, Time Series Forecasting, Classification, XGB, Clustering, Neural Networks, Simulation Modelling, Etc. Experience in survey analytics, organizational functions such as pricing, sales, marketing, operations, customer insights, etc. Understanding of NoSQL databases (e.g., MongoDB, Cassandra) for handling unstructured and semi-structured data. Good Communication and presentation skills Show more Show less

Role Overview We are seeking a dynamic Salesforce QA Engineer with hands-on experience in manual testing, Salesforce administration, and Provar test automation. The ideal candidate will be responsible for ensuring the quality, reliability, and performance of our Salesforce platform by designing, executing, and maintaining test plans and automation frameworks, while also managing basic Salesforce configuration and admin tasks. Key Responsibilities Quality Assurance & Testing Design, develop, and execute manual and automated test cases for Salesforce applications (Sales, Service, etc.). Perform functional, regression, smoke, and integration testing across different Salesforce modules. Validate workflows, process builders, triggers, approval processes, and integrations. Track, report, and manage defects using JIRA (or similar tools). Maintain QA test documentation, traceability matrix, and coverage reports. Provar Automation Build and maintain test automation scripts using Provar for Salesforce web UI and API flows. Integrate Provar automation suites with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Identify automation opportunities and drive test coverage improvements. Salesforce Admin Responsibilities Support complex Salesforce configuration (custom objects, fields, profiles, page layouts, validation rules, etc.). Collaborate with Salesforce Admins and Developers to support testing and deployment activities. Assist with sandbox management, data loading (via Data Loader or Workbench), and test data creation. Required Skills & Qualifications 5/6+ years of experience in Salesforce testing (manual and automation). Hands-on experience with Provar Automation Tool (must-have). Strong understanding of Salesforce ecosystem (Sales/Service Cloud, CPQ preferred). Experience with Salesforce admin/configuration tasks. Familiarity with testing REST/SOAP APIs (Postman or Provar API tests). Proficient in tools: JIRA Good understanding of Agile/Scrum methodologies. Salesforce Admin Certification (ADM-201) is a plus. Skills: regression testing,functional testing,salesforce,provar test automation,salesforce admin certification (adm-201),salesforce administration,smoke testing,agile methodologies,test automation,salesforce configuration,manual testing,integration testing,rest/soap api testing,automation,jira Location-remote, Delhi NCR, Bangalore, Chennai, Pune, Kolkata, Ahmedabad, Mumbai, Hyderabad

1. POSITION VACANT: Manager – Development, The Centre for Social and Economic Progress, New Delhi 2. ORGANISATIONAL BACKGROUND: The Centre for Social and Economic Progress (CSEP) conducts independent, in-depth, and policy-relevant research, and provides evidence-based recommendations to the challenges facing India and the world. It draws on the expertise of its researchers, extensive interactions with policy makers as well as convening power to enhance the impact of research. CSEP 's researchers work across the domains of Growth, Finance and Development including Urbanisation; Energy, Natural Resources and Sustainability; and Foreign Policy and Security. All CSEP research and policy recommendations are freely available to the public. CSEP is based in New Delhi and registered as a company limited by shares and not for profit, under Section 8 of the Companies Act, 1956. CSEP is supported through the generosity of its Founders’ Circle, Donors, Friends of CSEP, and Patrons. The support and generous contribution of our donors will accelerate the next phase of institutional growth, thus bolstering CSEP ’s role by bringing informed non-partisan analysis to policymakers. The Manager – Development will play a crucial supportive and operational role in executing comprehensive fundraising strategies and building strategic partnerships to support CSEP's mission and programs. This role is pivotal for assisting in securing the resources necessary to sustain and expand our impactful policy research. For more information about CSEP, please visit https://csep.org/ 3. JOB DESCRIPTION/ RESPONSIBILITIES: Reporting to the Associate Director - Development , the Manager – Development will be responsible for providing key support in the following areas: A. Strategy and Planning Support : (1) Support the Associate Director - Development in the implementation of CSEP ’s multi-year fundraising strategy, focusing on diversifying income streams from foundations (Indian and International), Corporate Social Responsibility (CSR) initiatives, and High Net-worth Individuals (HNIs); (2) Undertake research to identify and qualify new funding opportunities and emerging trends in philanthropy relevant to policy research and CSEP ’s thematic areas; (3) Assist in analyzing fundraising data and metrics to evaluate performance and contribute to reports for strategic planning; (4) Support the development of annual operational plans and budgets for fundraising activities. B. Donor Identification, Cultivation, and Solicitation Support : (1) Proactively identify and research prospective institutional donors (foundations, corporates/ CSR) and HNIs whose philanthropic interests align with CSEP 's research domains, maintaining a prospect pipeline; (2) Support the Associate Director in developing and implementing cultivation strategies for prospects, moving them effectively through the donor cycle; (3) Develop compelling and tailored grant proposals, concept notes, presentations, and other fundraising collaterals, in collaboration with and under the guidance of the Associate Director - Development, CSEP scholars, and program teams; (4) Support solicitation efforts by preparing materials for, and participating in, donor meetings and presentations as guided by the Associate Director. C. Relationship Management and Stewardship Operations: (1) Support the management and stewardship of a portfolio of existing donors and partners, ensuring effective and timely communication, acknowledgment, and recognition to foster long-term relationships; (2) Implement systematic stewardship plans, including drafting regular updates, impact reports, and coordinating engagement opportunities for donors; (3) Organize logistics for and participate in donor meetings, site visits, and other engagement activities. D. Collaboration and Internal Coordination: (1) Collaborate effectively with research, communications, finance, and administrative teams to support fundraising efforts and ensure seamless grant management processes; (2) Work closely with CSEP scholars to gather information needed for proposals and reports, translating complex academic work into accessible narratives for funders; (3) Support the Associate Director and senior leadership in their fundraising and networking activities by providing necessary background research, materials, and logistical coordination. E. Systems, Reporting, and Compliance : (1) Maintain accurate and up-to-date records of all donor interactions, contributions, and communications in the donor management system/ CRM; (2) Support adherence to all relevant legal and ethical standards for fundraising and financial reporting; (3) Prepare regular reports on fundraising activities, pipeline status, and progress towards goals for the Associate Director - Development. 4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES: Qualification: (1) Bachelor's degree in a relevant field such as Business Administration, Marketing, Social Sciences, International Development, Communications, or a related discipline; (2) A Master’s degree in a related field is preferred. Experience: (1) About five years of experience in fundraising support, donor relations, business development, or partnership coordination, preferably within a think tank, research organization, non-profit, or academic institution; (2) Demonstrable experience in supporting the development of grant proposals, fundraising appeals, and donor reports; (3) Experience in prospect research and managing fundraising data; (4) Familiarity with the Indian philanthropic landscape and regulatory environment (e.g., CSR policies) is highly desirable; (5) Experience working in or a strong understanding of the policy research sector would be an advantage. Skills and Competencies: (1) Excellent Communication and Interpersonal Skills: Strong written and verbal communication skills, with the ability to articulate information clearly to diverse audiences. Ability to build rapport and maintain effective working relationships; (2) Strong Writing and Editing Skills: Demonstrated ability to draft and edit clear, concise, and accurate fundraising materials, proposals, and donor communications with meticulous attention to detail; (3) Analytical and Research Skills: Ability to conduct thorough research on potential funders and philanthropic trends, and assist in analyzing fundraising data; (4) Donor Relations Skills: Proven ability to support the cultivation and stewardship of donor relationships; (5) Highly Organized and Detail-Oriented: Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines in a supportive role; (6) Proactive and Resourceful: A proactive approach to tasks and problem-solving, with the ability to take initiative within the scope of the role; (7) Collaborative Team Player: Ability to work cooperatively and flexibly with others, contributing effectively to team goals; (8) Proficiency in Technology: Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and experience with donor management software/ CRM systems (e.g., Salesforce or similar); (9) Integrity and Professionalism: Adherence to high ethical standards and professionalism in all activities; (10) Keen interest in policy research and a passion for social and economic development. 5. COMPENSATION OFFERED: Compensation will be competitive and commensurate with experience and qualifications. 6. LOCATION: New Delhi 7. CONTACT INFORMATION: Team SAMS Strategic Alliance Management Services P Ltd. 1/1B, Choudhary Hetram House, Bharat Nagar New Friends Colony, New Delhi 110 025 Phone Nos.: 011- 4081 9900; 4165 3612 8. APPLICATION PROCESS: Eligible candidates interested in the position are requested to urgently apply using the link https://samsstc.com/Jobs/job-description/manager-development-centre-for-social-and-economic-progress-new-delhi/121 by or before June 30, 2025. CSEP is an independent, non-partisan research organisation based in New Delhi. It is an Equal Opportunity Employer. All persons regardless of race, colour, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age or sexual orientation shall have equal access to positions, limited only by their ability to do the job. Show more Show less

Job Description Direct interaction with client to understand the requirements. Document the Requirements, Flow and Specifications Develop a solution with the team. Work with the developer on-target Salesforce solutions, leveraging Force.com sites, Apex coding, and other technologies. Compose and contribute to the set of artifacts needed to communicate technical information for both the current team and future maintenance work. Research and share information towards detailed technical decisions within the team, to ensure a technically sound and feasible solution. Ability to understand data and transform in the format that is usable. Good understanding of Integrations. Understanding of SSO Create/Validate/Run the Test Cases  Identify problems within a business, including through using data modelling techniques  Delivery the application the customer requirement and maintain high levels of customer satisfaction  Maintain high levels of customer satisfaction  Perform other duties when designated from time to time  Analyse the structure of a business, how it uses technology and what its goals are Show more Show less

As the Sales & Marketing Leader, you will execute the organization's sales strategy for products, solutions, and services. This role involves developing the team's Annual Business Plan (ABP) and implementing performance strategies to achieve sales targets while maintaining contributory margins for sustainable growth. Actively cultivate robust, trustworthy, and credible relationships with both existing and potential customers, demonstrating adeptness in understanding their business needs and gaining valuable insights. Recommend tailored products or solutions to key decision-makers, effectively highlighting the benefits our offerings bring to their operations. Lead sales and marketing initiatives, driving the introduction of innovative products or solutions to the industry. It involves engaging with key stakeholders to advocate for the value proposition and persuasively communicate how these offerings address market needs. Monitor market demand, customer buying behaviour, and government policies relevant to the sector. Conduct research, prepare reports, deliver presentations, and advocate for regulatory approval of innovative industry concepts. Engage with the Sales team in generating opportunities, submission of proposals, participating in Tenders/Bids, conduct negotiations and successfully close the sale by executing strategies to win the business. Stay updated on industry trends, market dynamics, and competitors' activities. Represent the organization at major industry events, conferences, or trade shows. Foster relationships with new international and domestic principles and customers to achieve sales targets. Evaluate the sales team's performance through analysing individual performance reports, implementing enhancements, and monitoring KPIs for both self and the team. Support each team member in achieving their targets, fostering motivation, retention, and building a high-performing sales team. To Conduct SWOT Analysis, Asses Market, identify and mitigate risks, document Lost Business Report (LBR) and reasons thereof, learn continuously and to vigorously execute strategies to win. To assist the management in identifying factors hindering sales performance, and to recommend changes in product/solution mix. Qualifications BE with minimum 10-15 years of experience with proven track record in sales and marketing, Business Development in the oil and gas industry. Knowledge and wide experience in utilising of Salesforce, LinkedIn Sales Navigator, SAP/ERP, MS Office etc. Must have skills Product Knowledge Market Intelligence Legal & Statutory Compliance good communication Business Knowledge Business Strategy Result Oriented Project Management negotiation managemenet Good to have skills Financial & Commercial Acumen Show more Show less

Job Description We’re looking for a Strategic Partnership Manager to help us grow, manage, and maximize the impact of our strategic alliances with key SaaS platforms like Mailchimp, Salesforce, Pipedrive, and others. This is a hands-on role ideal for someone with prior partnerships or tech alliance experience who enjoys both strategy and execution. Job Responsibilities Platform Engagement: Represent INSIDEA in partner meetings, demonstrating credibility and aligning on shared goals with platforms like Mailchimp, Salesforce, Pipedrive, and others. Opportunity Identification: Analyze each partner ecosystem to identify collaboration opportunities that drive growth for both sides. GTM Strategy: Work cross-functionally to design and execute go-to-market (GTM) plans for each partner relationship. Technical Understanding: Build a deep understanding of partner products and APIs to identify integration, co-marketing, or co-selling opportunities. Internal Alignment: Coordinate across Sales, Marketing, and Delivery teams to ensure successful execution of partnership initiatives. Tracking & Reporting: Monitor partnership performance and provide regular updates and insights to internal stakeholders. Preferred Experience 5+ years of experience in partnerships, business development, or tech alliances within the SaaS space. Proven track record managing external partner relationships, preferably with platform partners like Salesforce, HubSpot, Mailchimp, or similar. Strong communication skills—comfortable presenting, negotiating, and representing INSIDEA in strategic conversations. A technically fluent mindset—you don’t need to code, but you should grasp APIs, integrations, and how SaaS products work under the hood. Self-starter attitude with a bias for action, problem-solving, and execution. Familiarity with channel/partner marketing strategies. Show more Show less

Location: Noida, Delhi NCR Work Mode: 5 days working from office Experience Required: Minimum 5 years of relevant professional experience in Accounts Receivable. Key Responsibilities: Managing end-to-end AR processes Invoice creation, understanding client requirements, creating invoices accordingly, and sharing them with clients Tracking and reconciling invoices Managing collections and follow-ups Dispute and discrepancy resolution Ensuring accurate and timely revenue recognition Compliance with accounting standards (IFRS / US GAAP / Local GAAP) Required Skills: Strong understanding of AR processes and revenue recognition principles Good communication and interpersonal skills Detail-oriented with strong analytical skills Preferred (Good to Have) Tools Experience: NetSuite Salesforce Jira Show more Show less

Job Summary We are seeking a hands-on Marketing Operations Manager who thrives at the intersection of technology, data, and scalable growth. In this role, you will play a critical part in driving our marketing infrastructure, campaign operations, and performance analytics. You’ll own and optimize our marketing tech stack—including HubSpot, Salesforce, Gong, and 6sense—while partnering closely with Sales, RevOps, and Demand Generation to ensure smooth lead management, efficient operations, and impactful reporting. Key Responsibilities Tech Stack & Systems Management Administer and optimize marketing systems including HubSpot, Salesforce integrations, Gong, and 6sense. Design and implement campaign workflows, lead scoring, routing, and nurture streams within HubSpot. Ensure seamless integrations and real-time data synchronization across platforms. Data, Analytics & Attribution Build and maintain dashboards tracking campaign performance, funnel metrics, and pipeline contribution. Own marketing attribution models to evaluate the impact of multi-channel campaigns. Uphold data integrity across systems and implement hygiene protocols. Lead Lifecycle & Campaign Execution Manage end-to-end lead lifecycle processes from acquisition to sales handoff via Salesforce. Partner with Demand Generation and ABM teams to activate audience segmentation and personalized outreach. Provide technical support for campaigns, including form creation, list segmentation, UTM strategy, and platform integrations. Cross-Functional Collaboration Act as the go-to expert for marketing operations best practices. Work closely with Sales, RevOps, and Product Marketing to drive GTM alignment and operational efficiency. Develop training materials and documentation for internal stakeholders on systems and processes. Requirement 5–8+ years of marketing operations experience, preferably in a B2B SaaS or high-growth tech company. Hands-on expertise with HubSpot (Marketing Hub) and Salesforce; experience with 6sense and Gong is highly desirable. Proven ability to build and scale marketing automation workflows and reporting from scratch. Strong analytical mindset with a deep understanding of marketing metrics, attribution, and data storytelling. Experience managing the lead funnel and optimizing sales and marketing alignment. Proactive, self-motivated professional with strong project management and cross-functional collaboration skills. About Aumni Techworks: Aumni Techworks, established in 2016, is a Software Services Company that partners with Product companies to build and manage their dedicated teams in India. So, while you are working for a services company, you are working within a product team and growing with them. We do not take projects, and we have long term (open ended) contracts with our clients. When our clients sign up with us, they are looking at a multi-year relationship. For e.g. Some of the clients we signed up 8 or 6 years, are still with us. We do not move people across client teams and there is no concept of bench. At Aumni, we believe in quality work, and we truly believe that Indian talent is at par with someone in NY, London or Germany. 300+ and growing Benefits of working at Aumni Techworks: Our award-winning culture reminds us of our engineering days. Medical insurance (including Parents), Life and disability insurance 24 leaves + 10 public holidays + leaves for Hospitalization, maternity, paternity and bereavement. On site Gym, TT, Carrom, Foosball and Pool table Hybrid work culture Fitness group / rewards Friday Socials, Annual parties, treks. Show more Show less

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team The Support Applications & Technology (SAT) team is responsible for supporting, maintaining, and innovating the systems and tools used by both Workday’s customer support and its customers. We are a diverse group of product operations specialists with varied experiences and backgrounds. Our team is committed to Workday's core values, which prioritize employee well-being, equal opportunities, collaboration, supportiveness, and fun! About The Role As a Business Systems Analyst, you will be a key contributor to our team, working within a dynamic environment to understand and document the business needs of our Customer Support organization. You will partner closely with stakeholders across Customer Support, Business Technology, and Product teams to not only analyze current processes and identify opportunities for system and tool enhancements, but also implement new technologies. You will be responsible for translating business requirements into clear and actionable system specifications to improve efficiency and the overall support experience. This is an excellent opportunity for a motivated individual to learn and grow within a critical function of our company. Key Areas of Responsibilities: Work closely with Customer Support stakeholders to understand their business needs and challenges within specific areas Elicit, document, and validate business and system requirements using various techniques such as interviews, workshops, and user stories. Analyze existing customer support systems and processes to identify basic gaps and inefficiencies. Translate business requirements into clear and concise documentation, including business requirements documents, user stories, process flows, and basic data diagrams. Collaborate with technical teams to ensure a clear understanding of the documented requirements. Support user acceptance testing (UAT) efforts to ensure system changes meet the defined business needs. Maintain accurate and up-to-date documentation. Assist in troubleshooting and triaging reported system issues. Participate in team meetings and provide regular updates on progress. About You Basic Qualifications: 3+ years Business Analyst experience, preferably supporting enterprise-sized organizations. 2+ years experience working with Salesforce.com Service Cloud. Bachelor degree, or equivalent, and relevant working experience. Ability to analyze basic system flows and data concepts. Strong communication and interpersonal skills with the ability to interact effectively with various stakeholders. Ability to learn quickly, follow instructions, and take ownership of assigned tasks. Basic understanding of process mapping and documentation. Other Qualifications: Bachelor's degree in Business Administration, Information Technology, or a related field. Experience with specific CRM or support platforms (e.g., Salesforce Service Cloud, Zendesk). Familiarity with agile development methodologies. Experience with tools for documentation and collaboration (e.g., Confluence, Jira). Previous experience in a customer support role is a plus. Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! Show more Show less

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant QA Tester In this role, you will be responsible to perform manual execution of functional testing, regression testing, smoke testing, exploratory testing, and negative testing across various mobile devices in a dynamic environment with evolving strategy and scope Responsibilities Perform software testing based on business timelines and sprint schedules Create test scripts, execute tests, and prepare and present reports and metrics to management and development partners Own the process of tracking software defects through the problem resolution process Partner with Technology Development to help reproduce and diagnose issues Identify and recommend new tools and creative solutions to increase test performance and efficiency Assist with the implementation of Quality Management System processes throughout the organization. Work with the Quality Management Team to manage the software release process and prepare DHF documentation. Qualifications we seek in you! Minimum Qualifications / Skills BE/B.TECH Preferred Qualifications/ Skills Ability to coordinate and execute on multiple simultaneous projects. Excellent analytical skills, an affinity for problem solving, and the ability to understand complex relationships between product functionality and requirements. Work closely on the deadlines of the project Ensure the team is focusing on automation along with manual testing. Have team meetings at appropriate time to understand & review the current risks and motivate team to resolve the same. Keep raising the bar and standards of all the quality processes with every project. Set processes for test plan reviews and ensure that that test plans get reviewed by all stakeholders. Push team continuously to innovate. Review test strategies and see that all the various kinds of testing like unit, functional, performance, stress, acceptance etc. are getting covered. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Title: Senior Software Product Sales Executive Location: Ahmedabad Experience Required: 5+ Years in Software/Product Sales (B2B preferred) Job Summary: We are seeking an experienced and results-driven Software Product Sales Executive to join our growing team. The ideal candidate will be responsible for driving the sales of our software products by identifying new business opportunities, building strong client relationships, and achieving revenue targets. Key Responsibilities: Identify and pursue new business opportunities across targeted industries and verticals. Manage end-to-end sales cycles – from lead generation, product demos, and proposal creation to closing deals. Build and maintain strong relationships with key stakeholders, decision-makers, and C-level executives. Understand client needs and present tailored software solutions aligned with their business goals. Collaborate with product, marketing, and technical teams to ensure seamless onboarding and client satisfaction. Track sales metrics, forecast revenue, and report on pipeline performance. Stay updated on product enhancements, market trends, and competitor activities. Required Skills & Qualifications: Bachelor’s degree in Business, IT, Engineering, or related field (MBA preferred). 5+ years of proven experience in software or IT product sales (SaaS experience is a plus). Strong understanding of solution-based selling and consultative sales techniques. Excellent communication, presentation, and negotiation skills. Strong CRM knowledge (Salesforce, HubSpot, or similar). Ability to work independently and in a team-oriented environment. Willingness to travel as needed (if applicable). Preferred Qualifications: Experience selling enterprise or cloud-based software. Domain knowledge in areas like fintech, healthcare, ERP, or CRM. Demonstrated ability to exceed sales targets and drive revenue growth. Show more Show less

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Data Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Decision Scientist, Next-Gen Success About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Learn More About Our Culture: Our Story & Core Values: Bringing People together changes everything Women Leadership: How Salesforce is nurturing women tech leaders of the future Everyone can be a Trailblazer with Salesforce Why Bring Your Kids to Work Day is so much more than one day of fun Learn More About DnA: Who We Are We’re Data and Analytics, a team of more than 300 with expertise in business intelligence, data science, visualization, and data engineering, dedicated to providing trusted data, rigorous analysis, and actionable insights our partners use every day, enabling them to transform and grow Salesforce products, services, and solutions. We build strong, enduring partnerships with leaders and teams across the company. These relationships develop our understanding of every business we’re engaged with, deepen over time, and enhance our ability to highlight emerging challenges and opportunities. We’re continuously connected to our stakeholder community, so we don’t need time to “get up to speed” when the landscape changes. We move as quickly as the data does. Responsibilities Analyze and evaluate the backend implementation of our Agentforce external and internal offerings, helping the team to improve overall agent quality. Visualize data through dashboards and reporting tools like Tableau to present findings or recreate analyses Apply statistical techniques and data science evaluation metrics to experiments, designing them in collaboration with business and technical teams. Organize and present findings via robust technical documentation and collateral, presenting to a variety of audiences. Work with Product Managers to analyze impact of their products, developing product-specific KPI’s and metrics for tracking success against business goals. Deliver thought leadership and ideas to other technical teams, acting as an analytical ambassador to various across the company. Requirements Bachelor’s degree in a quantitative field, such as mathematics, statistics, computer science, etc. Master’s degree preferred. At least two years of experience in an analytical role of some kind (Data Scientist, Decision Scientist, Data Analyst, etc.) Strong proficiency in SQL Proficiency in an analytical language of some kind, such as R or Python Experience with data visualisation tools, Tableau preferred You have strong understanding of statistical methods and have applied them in an enterprise setting. Excellent communication and presentation skills Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Show more Show less

HI All, Looking for business development representative 2+ years Immediate joiner Salesforce We are seeking a business development representative located in India. This individual will be responsible for partner sales, which includes identifying potential partners through thorough research to quickly understand their needs. Additionally, the candidate must possess the confidence to engage with these partners and effectively communicate the offerings of our company in terms of products and services. Furthermore, once a partnership is established, the representative will be involved in onboarding and servicing the partner. It is essential for the candidate to be efficient and adaptable, able to transition between partners without prolonged focus on a single one. Proficiency in Southeast Asian languages, such as Thai and Vietnamese, would be advantageous, as many partners in the region may not be comfortable conducting business in English. However, fluency in English is crucial for facilitating comprehensive business discussions. Familiarity with Salesforce is necessary due to the numerous interactions with the platform, as well as experience in analyzing data from reports and dashboards. Ideally, we are looking for a junior candidate with two to three years of sales experience. The interview process will consist of a maximum of two to three rounds. JD: Contact prospective partners across phone, email, in-person events and social platforms Maintain accurate and updated records for all activities in Salesforce Research and stay up to date on current market trends, opportunities, and competition Often first point of contact to potential clients, you are required to exercise keen listening skills to identify pain/challenge/opportunity Conduct research to expand contact lists within targeted accounts using tools like Zoominfo, Sales Navigator and other methods Proficient in English language with both speaking, listening and writing Prior experiences in client sales and servicing through phone calls and emails Good analytical skills with the ability to interpret data sets and financial reports, with proficiency in Excel Willing to work extended hours to serve US partners Show more Show less

The Market Development Programs team at Red Hat is seeking a skilled Reporting Analyst to enhance our analytics and reporting capabilities, supporting global and regional stakeholders across the Market Development organization. In this pivotal role, you will create and manage Salesforce reports, CRM Analytics (CRMA) analytical reports, and Tableau dashboards, delivering insightful data for strategic decision-making and operational excellence. Operating in a dynamic, results-driven environment, you'll work closely with cross-functional teams and senior leadership to provide accurate, actionable insights crucial for Quarterly Business Reviews (QBRs), regional meetings, and other essential reporting needs. This role reports directly to the Manager of Market Development Programs and offers an opportunity to significantly influence the organization's analytical practices and performance reporting. What Will You Do Design, develop, and maintain comprehensive Salesforce reports to support day-to-day business operations and performance measurement Create advanced CRM Analytics (CRMA) reports and dashboards, providing detailed analysis to facilitate informed decision-making at global and regional levels Develop interactive and insightful Tableau dashboards that clearly visualize key performance metrics and trends Collaborate closely with stakeholders across various regions and functions to gather requirements and deliver tailored reporting solutions Provide analytical support and key data insights for Quarterly Business Reviews (QBRs), regional meetings, and ad-hoc reporting requests Ensure data accuracy, consistency, and timeliness across all reporting deliverables, maintaining the highest standards of quality Identify opportunities to streamline reporting processes, enhance efficiency, and drive continuous improvement within reporting and analytics practices Act as a trusted advisor to stakeholders, proactively identifying trends, insights, and recommendations based on data analysis What Will You Bring Bachelor’s degree in Business, Analytics, Information Systems, or a related field Minimum of 3-5 years experience in a reporting or analytics role, preferably within sales, marketing, or related operational teams Proven expertise in creating and managing Salesforce reports and dashboards Solid experience with CRM Analytics (CRMA), developing detailed analytical reports and insights Proficiency with Tableau or similar data visualization tools; demonstrated capability in creating intuitive and impactful dashboards Strong analytical and problem-solving skills, with an ability to interpret complex data and translate insights into actionable business recommendations Excellent communication and interpersonal skills, able to effectively engage with diverse, global stakeholder groups High level of attention to detail, accuracy, and commitment to delivering high-quality work under tight deadlines Ability to thrive in a fast-paced, agile environment, adapting swiftly to shifting priorities Familiarity with sales and marketing systems such as Outreach, Drift, Marketo, and other related platforms is an added advantage About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less

Different module for Service cloud - either Case Management , Knowledge management Experience on Entitlement process, Omni channel, chat bot

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Data Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Decision Scientist, Next-Gen Success About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Learn More About Our Culture: Our Story & Core Values: Bringing People together changes everything Women Leadership: How Salesforce is nurturing women tech leaders of the future Everyone can be a Trailblazer with Salesforce Why Bring Your Kids to Work Day is so much more than one day of fun Learn More About DnA: Who We Are We’re Data and Analytics, a team of more than 300 with expertise in business intelligence, data science, visualization, and data engineering, dedicated to providing trusted data, rigorous analysis, and actionable insights our partners use every day, enabling them to transform and grow Salesforce products, services, and solutions. We build strong, enduring partnerships with leaders and teams across the company. These relationships develop our understanding of every business we’re engaged with, deepen over time, and enhance our ability to highlight emerging challenges and opportunities. We’re continuously connected to our stakeholder community, so we don’t need time to “get up to speed” when the landscape changes. We move as quickly as the data does. Responsibilities Analyze and evaluate the backend implementation of our Agentforce external and internal offerings, helping the team to improve overall agent quality. Visualize data through dashboards and reporting tools like Tableau to present findings or recreate analyses Apply statistical techniques and data science evaluation metrics to experiments, designing them in collaboration with business and technical teams. Organize and present findings via robust technical documentation and collateral, presenting to a variety of audiences. Work with Product Managers to analyze impact of their products, developing product-specific KPI’s and metrics for tracking success against business goals. Deliver thought leadership and ideas to other technical teams, acting as an analytical ambassador to various across the company. Requirements Bachelor’s degree in a quantitative field, such as mathematics, statistics, computer science, etc. Master’s degree preferred. At least two years of experience in an analytical role of some kind (Data Scientist, Decision Scientist, Data Analyst, etc.) Strong proficiency in SQL Proficiency in an analytical language of some kind, such as R or Python Experience with data visualisation tools, Tableau preferred You have strong understanding of statistical methods and have applied them in an enterprise setting. Excellent communication and presentation skills Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Show more Show less

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Summary Detail-oriented and results-driven Data Quality Analyst with an extensive background in improving data accuracy, completeness, and consistency in our CRM (Salesforce). Adept at cleaning and maintaining data, and provide exceptional service to our supported business functions. Proficient in data governance, and leveraging tools to ensure optimal data integrity for business operations. Responsibilities Data Enrichment: Regularly audit and clean account data and hierarchies within Salesforce to ensure its accuracy, completeness, and relevance Data Governance: Ensure data management practices align with internal policies, compliance requirements, and industry best practices. Collaboration: Work cross-functionally with sales, marketing, and regional teams, seeing tasks to resolution Ticketing Systems & Support: Provide guidance to end-users with data entry, account creation, and general requests. Qualifications Degree: Bachelor’s at minimum Customer Research: Looking up end-customer details to verify address, parent companies, financial statements, and Familiarity with Data Obligations (Company & Legal level): Basic understanding of GDPR, Office of Foreign Asset Controls (OFAC) Experience 1+ Yrs of experience working on data quality improvement initiatives within Salesforce, improving data accuracy. Creating & updating account, opportunity, and custom object data Worked with a ticketing system, adhering to strict SLAs You are use to: Working with cross-functional teams to implement or transform data to increase system integrity. Identifying duplicates, missing information, and other discrepancies, implementing corrective actions Consistently adheres to company policies and maintains a high standard of professionalism, both written and verbal Ability to multitask between ad-hoc requests and daily commitments You are known for: Attention to Detail: Exceptional focus on data accuracy and the ability to spot discrepancies or inconsistencies. Problem-Solving Skills: Seeing requests to resolution, regarding data quality processes, and ensuring appropriate teams are looped in if necessary. Technical Skills CRM System: Salesforce Data Manipulation: Excel / Gsheet Data Enrichment Tools: Dun & Bradstreet, HG Insights, Zoominfo, 6sense Preferred Skills; Not required Data Visualization: Tableau, Anaplan Data Querying: SQL / SOQL Data Querying: Salesforce Reporting Data Quality Tools: DemandTools, Dataloader, SalesforceInspector Certifications (Optional) Salesforce Certified Administrator or Salesforce Certified Data Architect. What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Show more Show less

Location: Delhi & Bangalore Salary: Up to ₹7–8 LPA Experience Required: 1–4 years Industry: IT / SaaS / Software Solutions 🔸 Job Summary: We are seeking a driven and dynamic B2B Field Sales Executive to join our growing team. The ideal candidate will have hands-on experience in direct field sales, specifically in IT or software solutions, and should be comfortable meeting clients, generating leads, and closing enterprise deals in a fast-paced environment. 🔸 Key Responsibilities: Identify, target, and generate new business opportunities through B2B direct sales. Conduct field visits and face-to-face meetings with prospective clients. Present and pitch software/IT solutions to decision-makers and stakeholders. Achieve and exceed monthly and quarterly sales targets. Manage sales pipeline and update CRM tools regularly. Build long-term relationships with key accounts for repeat business. Provide feedback from the field to help improve the product and customer experience. 🔸 Key Requirements: 1–4 years of experience in direct B2B sales, preferably in IT, SaaS, or software solutions. Strong communication, negotiation, and interpersonal skills. Proven ability to work independently in a field sales role. Familiarity with CRM tools like Salesforce, Zoho, etc. Willingness to travel within the city for client meetings. Based in Delhi or Bangalore or open to relocation. 🔸 Preferred Skills: Experience selling IT services, SaaS, CRM, ERP, or enterprise solutions. Existing network of potential B2B clients. Track record of achieving or exceeding sales quotas. Show more Show less