35351 Salesforce Jobs - Page 12

Job Title: Salesforce Health Cloud Architect Experience Required: 7–10 years Employment Type: Full-time Job Summary: We are looking for a seasoned Salesforce Health Cloud Architect with 7–10 years of experience in architecting and implementing Salesforce solutions, including Health Cloud, Salesforce Scheduler, and integrations with FHIR-based healthcare systems. Experience working with NHS (UK National Health Service) systems and workflows is a strong plus. The ideal candidate will play a critical role in designing secure, scalable, and patient-centric solutions within the Salesforce ecosystem. Key Responsibilities: Lead architecture, design, and deployment of Salesforce Health Cloud solutions for healthcare organizations. Design and implement FHIR-compliant integrations with Electronic Health Record (EHR) systems and other healthcare data platforms. Incorporate NHS standards and workflows into Health Cloud implementations where applicable. Architect and configure Salesforce Scheduler to enable efficient appointment and resource scheduling aligned with care workflows. Translate business needs into well-architected technical solutions leveraging Salesforce native and custom features. Collaborate with stakeholders, business analysts, and delivery teams to define technical roadmaps and delivery plans. Define data models, security architecture, sharing rules, and integration strategies in accordance with healthcare compliance (HIPAA, NHS IG, etc.). Provide architectural guidance and mentorship to developers and admins on the Salesforce platform. Conduct code reviews, solution reviews, and performance optimization. Stay updated with Salesforce product updates, particularly Health Cloud and Scheduler enhancements. Required Skills and Qualifications: 7–10 years of hands-on Salesforce experience with at least 3 years in Health Cloud implementations. Deep understanding of Salesforce Health Cloud data model, care plans, patient journeys, and clinical workflows. Experience working with or integrating FHIR-based APIs and standards. Prior experience implementing Salesforce solutions for UK-based healthcare organizations or understanding of NHS processes and regulations. Strong experience with Salesforce Scheduler, its configuration, customizations, and use in healthcare settings. Proficiency in Apex, Lightning Web Components (LWC), SOQL, and REST/SOAP APIs. Experience with integration tools such as MuleSoft, Informatica, or Dell Boomi. Salesforce certifications such as: Salesforce Certified Health Cloud Consultant Application Architect Platform Developer Salesforce Scheduler Specialist (preferred) Preferred Qualifications: Working knowledge of NHS Digital, NHS Spine, or UK healthcare IT infrastructure. Understanding of clinical data interoperability, consent models, and patient access rights in regulated environments. Familiarity with Agile methodologies and DevOps automation pipelines. Experience in cross-functional leadership and client engagement roles.

Location: Gurgaon [Onsite] Responsibilities 1. You will work as part of our development team, building & customizing storefronts, and 3rd party integrations. 2. Work alongside other engineers on the team to elevate technology and consistently apply best practices. 3. Work with the business analysts/technical architects/product owners to understand the business requirements, and develop quality and maintainable solutions. 4. Translate business and marketing challenges into well-designed solutions. 5. Design, code, unit test, and code review iterative improvements to platform. 6. Stay up to date with and recommend emerging Salesforce Commerce Cloud trends. 7. Participate in business manager configurations including but not limited to - content slots and assets, configuring the promotions, coupons, campaigns, and extend Salesforce Commerce Cloud data model. 8. Build and deployment activities on different SFCC instances. 9. Take part in code and data replication Skills 1. Developer with 2-5 years of development experience with SFCC. 2. Knowledge of digital commerce components such as users, catalog, pricing, inventory, and payment, etc. 3. Experience with Storefront Reference Architecture (SFRA) 4. Extensive development knowledge specifically around server side and client-side JavaScript. 5. Good understanding of object-oriented programming principles. 6. Salesforce B2C Commerce developer certification is a plus but not mandatory. 7. Solid foundation in design and architectural patterns. 8. Experience with git source control and collaboration tool such as JIRA, Confluence. 9. Experience with agile development methodology. 10. Strong debugging, problem solving and investigative skills. 11. Excellent written and verbal communication skills.

🚀 **We’re Hiring | Business Development Associate – Shiksolve Education LLP** **About Us** Shiksolve Education LLP is an innovative EdTech platform dedicated to promoting and facilitating **online higher education programs**. We partner with top-tier universities and institutions worldwide to deliver flexible, accessible, and high-quality learning experiences. As we expand our reach, we’re looking for **driven, results-oriented professionals** to join our Business Development team. --- 📌 **Position Overview** We are seeking an ambitious **Business Development Associate** to drive growth for our online higher education programs. The ideal candidate will identify new opportunities, form strategic partnerships, and expand Shiksolve’s presence in the education sector. --- 🔑 **Key Responsibilities** **Business Development & Lead Generation** * Identify and secure new business opportunities with universities, colleges, and institutions. * Develop lead generation strategies (events, digital outreach, cold calling). * Cultivate long-term relationships with academic institutions, corporates, and stakeholders. * Conduct research to identify potential clients and offer tailored solutions. **Sales & Partnership Management** * Lead the sales process for acquiring institutions and corporate partners. * Deliver impactful presentations, proposals, and demonstrations. * Negotiate contracts/agreements ensuring win-win partnerships. * Manage end-to-end sales cycle, including post-sale engagement & upselling. **Strategic Planning & Market Expansion** * Develop and execute strategies aligned with Shiksolve’s growth goals. * Analyze competitors, industry trends, and emerging opportunities. * Collaborate with marketing, product, and customer support teams for alignment. **Client Relationship Management** * Maintain strong relationships with existing clients for retention & growth. * Act as the primary contact for client needs and support. * Conduct regular check-ins and explore upselling opportunities. **Reporting & Performance Analysis** * Track and report sales activities, pipeline, and revenue forecasts. * Share insights on market trends, customer feedback, and competitors. **Collaboration & Teamwork** * Work with marketing on campaigns and materials. * Coordinate with product & operations teams for smooth program delivery. * Share insights and contribute in team strategy meetings. --- ### 🎯 **Key Skills & Qualifications** * Bachelor’s degree in Business/Marketing/Education (MBA a plus). * Experience or knowledge in **business development/sales in EdTech** preferred. * Strong understanding of online education trends & customer needs. * Excellent communication, presentation, and negotiation skills. * Ability to engage with senior executives and decision-makers. * Self-starter with target-driven mindset. * Proficiency in CRM tools (Salesforce/HubSpot) & MS Office. --- ### 💼 **What We Offer** * Competitive salary + performance-based incentives. * Career growth in a rapidly scaling EdTech company. * Collaborative & innovative work environment. * Professional development & training opportunities.

Role Summary We are looking for an experienced Python Lead Developer with over 7 years in Python programming, strong skills in Pandas for data manipulation, and expertise in Celery for distributed task management. This position is ideal for someone who enjoys leading development projects, mentoring teams, and ensuring high standards in software quality and performance. Key Responsibilities Lead Python development projects, ensuring code quality and efficiency. Guide and mentor team members, conduct code reviews, and foster collaboration. Utilize Pandas for data analysis and transformation tasks. Implement and maintain asynchronous tasks using Celery. Optimize application performance and scalability. Required Skills Core: Proficient in Python, Pandas, and Celery. Additional: Knowledge of relational databases, RESTful API integration, and Git. Soft Skills: Strong leadership, problem-solving, and communication abilities.

Overall Experience SFDC Senior System Analyst/Senior Developer: 5 9 years IT industry total experience, with 5-6 years specifically in Salesforce.com development, and implementation, administration, and configuration. The Salesforce development (coding) experience as stated above must be in Apex and Visualforce and Lightning, and any affiliated coding technologies required for Salesforce like Java-script frameworks. Any prior experience with other technologies like Java/.Net is highly preferred Candidate should have strong hands-on experience in Apex/Visualforce and Lightning coding, and in Salesforce administration, configuration and customization, including reports and dashboards Excellent communication and be able to coordinate with and get Knowledge Transition from Onsite (USA-based) salesforce development teams, and interact with IT/Business stakeholders there Salesforce.com Certifications Must Have: Developer Certification (Platform Dev 1 and 2) and AppBuilder Certification Good to Have: Advanced Admin (ADM301) or Consultant (Sales Cloud/Service Cloud) Certifications Force.com Platform Development Skills Needed Must Have: Experience of atleast 4 Actual Projects in Salesforce.com LIGHTNING version, including working on Aura framework, and creating Lightning components/LWC Candidate should have Strong Experience with Visualforce, Apex, Triggers, Eclipse IDE, Salesforce Object Query Language (SOQL) and Java-script. Hands-on experience on Sales, Service, Community Clouds. Strong Problem-solving skills, with ability to get multiple solutions for/approaches to solve a problem/scenario Thorough knowledge of coding best practices, and understanding the limitations of Apex coding Integrate with Force.com Web services including SOAP, WSDL, REST, SSL standards, security models and typical API client architecture. Plus experience in working with Force.com Bulk API and the Metadata API Implementation knowledge of workflow rules, validation rule, approval process, reports and dashboards Experience using Apex Data Loader (or other ETL tools like Informatica or Boomi or Cast Iron or Mulesoft) Experience with database development, SQL or PL/SQL, database schemas, stored procedures is essential Follow unit testing and test class best practices, and be capable of coding for positive/negative scenarios Must have experience with production deployment using change-set/eclipse/ANT migration tool, and working on solving deployment errors Knowledge on HTML/HTML5, CSS, XML, AJAX, Web-services, Google APIs, JQuery/any other java-script framework. Object oriented programming experience in J2EE/.Net platforms. Candidate should have very good understanding of Salesforce Admin activities like user creation, role/profile set up, Security set up etc Strong hands-on experience with administration, configuration, customization and development within Salesforce.com, and also in reports and dashboards Customize and configure SFDC objects, data fields, page layouts, record types, workflows, document templates, reports and dashboards Good to have Experience in Salesforce mobile using Salesforce1/vfmobile, Heroku, Radian6, Einstein Location - Bengaluru,Chennai,Pune,Noida,Mumbai,Kolkata

Key points: Shouldhave 2-5 years of professional backend building experience Shouldhave experience of working in Java/C++/Go with experience in Multithreading, object-oriented design patterns, microservices architecture Experience developing cloud architecture on leading cloud providers (Azure/AWS/GCP) is a must Shouldhave startup experience, preferably as founding engineer Shouldbefrom top engineering college, preferably with CS degree Prior work with LLM/ML applications would be a bonus.

Years of Experience: Salesforce Sales and Service Cloud Experience 5+ Years Overall Salesforce Experience 8+ years Preferred Certifications: Salesforce Sales Cloud Consultant Salesforce Service Cloud Consultant Salesforce Certified Administrator Salesforce Associate Salesforce Platform Developer II Key Responsibilities Implement Salesforce custom solutions to support our business and organization needs. Effective collaboration with a cross-functional team, project managers, business teams and development team to ensure successful development, testing and deployment. Facilitate quick changes for changing project requirements and business needs. Provide effective system administration support related to user permissions, security settings, profiles, objects, flows and reports & dashboards. Support all technical aspects of Salesforce.com, including system integrations, AppExchange applications, data migrations and custom code using APEX and Lightning Develop high quality, scalable customized solutions within the Salesforce platform to support critical business functions and meet project objectives, requirements and company goals Contribute to the entire development cycle (analysis, design, code, test, initial pilot/production launch, deploy and production support) Manage daily support and maintenance of Salesforce instance Design, develop and maintain enhancements, integrations to Salesforce applications Identity opportunities for application optimization, redesign and development Collaborate with various departments on new technical details, requirements and implementations Should be able to work in a multi-vendor environment and able to adapt to the changing needs Remains current on new Salesforce features and functionality and provides recommendations for process improvements Competencies: Bachelors degree or equivalent level of industry experience in a technical role, developing deep expertise in Salesforce technologies. Significant experience with Apex, Lightning, Aura, LWC, SOQL, SOSL, Web services, Flows, Formulas, Validation rules and Sharing settings. Significant experience with Sales cloud and Service cloud Good experience working data transformations and integrations using SOAP & REST APIs Excellent communication and analytical skills Ability to work with a team. Desire to interact and help end users. Ability to prioritize multiple requests quickly and effectively. Experience working with JIRA, Confluence, Github and Salesforce DX. Ability to reasonably estimate the time for JIRA user stories and then meet those deadlines. Experience working with Salesforce DevOps tools Experience working with agile tools/ methodology.

Years of Experience: Salesforce Marketing Cloud Experience 5+ Years Overall Salesforce Experience 8+ years Preferred Certifications: Salesforce Marketing Cloud Email Specialist Salesforce Marketing Cloud Developer Key Responsibilities Salesforce Marketing Cloud and Journey Builder (SFMC) o Leverage expertise in SFMC to execute multi-channel marketing campaigns in email, SMS, social media, Push Notifications and more. o Develop customer segmentation strategies to target marketing efforts to specific populations. o Work with Marketing teams closely to translate the goals of marketing initiatives into strategic campaigns, providing technical guidance, and ensuring smooth execution. Additional Expertise o Meet business requirements in terms of integrations to other systems, such as unique channel API integrations. o Translate complex technical concepts into necessary implementation detail and vice versa, translate those concepts to stakeholders in a digestible way. o Serve as senior level developer for Salesforce.com o Develop high quality, scalable customized solutions within the Salesforce platform to support critical business functions and meet project objectives, requirements and company goals o Contribute to the entire development cycle (analysis, design, code, test, initial pilot/production launch, deploy and production support) o Should be able to work in a multi-vendor environment and able to adapt to the changing needs o Remains current on new Salesforce features and functionality and provides recommendations for process improvements Competencies: Bachelors degree or equivalent level of industry experience in a technical role, developing deep expertise in Salesforce technologies. Strong understanding of customer journey mapping, segmentation within Salesforce, and marketing automation strategies. Proficiency in configuration and customizations within the Salesforce platforms Experience with data analysis and A/B testing, including interpretation of metrics. Solid understanding of Salesforce platform, features and governor limits Strong understanding of Salesforce best practices and design patterns Strong understanding of relational database concepts and designs Experience working with VisualForce pages, Lightning, Apex programming Experience working with integrating 3rd party systems with Salesforce and various web technologies (HTML5, CSS3, jQuery, Javascript, JS frameworks like Angular, Bootstrap) preferred Experience using SOAP, REST and other communication protocols and mechanisms Experience in Agile development preferred

Location New Delhi Job Description Job title: Global Financial Services - Marketing Coordinator Location: Gurgaon Job Description: The Marketing Coordinator is a crucial member of the Marketing team at L.E.K. Consulting. The team is based in India and provides support to the Financial Services (FS) Practice leadership team. The successful candidate will join the Gurgaon office and will support the firm's Global FS Practice, focusing primarily on supporting global digital marketing operations (website, email, LinkedIn and other social media.) This role will liaise with FS marketers and sector personnel in the USA and in London. Note :Candidates must be able to shift their working hours to work until 7/8 PM IST so that they can overlap with US business hours for several hours per day. On occasional days shifting hours to work until 11PM IST may be requested. The Marketing Coordinator will be responsible for digital content development and coordination efforts, to enable the team to implement holistic marketing campaigns for the leadership team. Day-to-day responsibilities will include marketing coordination with a diverse group of stakeholders, executing targeted marketing campaigns, managing the FS presence on LinkedIn, implementing the social media pipeline, and content creation activities including video production, creation of charts, infographics, illustrations, and other content to support client engagement initiatives, coordination of events and webinars, research, and tracking performance measurement and analytics. The individual in this role will gain exposure to a holistic B2B marketing set-up, at a fast-moving and international company. The Role Includes, But Is Not Limited To: Working with the Marketing Manager, the Global FS Strategy Lead, and senior leadership to support production and delivery of marketing collateral Supporting content generation (website publication, social media promotions, blogs, infographics, reports, articles, etc.) Developing an effective social media pipeline and ensuring promotions from Global E.K. accounts, ensuring timely social media coverage, reporting, and tracking Cross-functional collaboration with the Global design, digital, and CRM teams to produce and deliver marketing materials (design collateral, videos, infographics, mailers, newsletters, etc.) End-to-end development and implementation of email campaigns and newsletters on Pardot, LinkedIn or other channels Managing and updating contact lists in CRM systems (Salesforce) Research and logistics support for webinars and on-ground events remotely, including networking elements for the teams attending the conference and collaborating with conference organizers on promotion elements Supporting the leadership team with business and client development activities, personal branding initiatives and any ad-hoc requests Developing/updating standard credentials Timely campaign performance measurement, analytics, and tracking using both in-house tools and online platforms Support overall brand building efforts for E.K. as a key representative of the marketing team at L.E.K. Consulting Coordination with the finance team on expense and marketing budget tracking Role requirements At least 2 to 4 years of relevant experience in a marketing & communications role Bachelor’s degree or equivalent Excellent oral and written English communication skills Tact, professionalism, and a high degree of integrity and EQ Ability to interact with senior leaders and various stakeholders within the organization Ability to be calm, focused, and organized in a fast-paced and ambiguous environment A business-oriented focus and attention to detail, ensuring accuracy in each task A team player and someone who can collaborate with others Proficiency in Excel, PowerPoint, and AI tools Strong quantitative capabilities and facility with data-driven analytics Familiarity with Customer Relationship Management (CRM) systems (Salesforce), analytical platforms (Google Analytics, Tableau) preferred Previous experience in a consulting organization is an advantage Benefits And Perks We are among the best-paying firms globally We offer a range of other wellness benefits — health insurance, wellness apps, gym reimbursement, etc.

Location New Delhi Job Description Title : Global Financial Services - Marketing Manager Location: Gurgaon Job Description: The Global Financial Services (FS) Marketing Manager will focus on planning and executing digital marketing campaigns that support FS goals globally related to brand awareness and lead generation. The manager will work closely with FS Marketing Leadership around the world in developing, implementing, tracking and optimizing the company’s Global FS experience and marketing campaigns across all Global FS touchpoints. This position plays a key role in translating global key stakeholders’ goals and objectives into actionable and measurable Global FS marketing programs across the globe. The successful candidate will join the Gurgaon office and will support the firm's Global FS Practice, driving marketing planning and execution. This role will liaise with FS marketers and sector personnel in the USA and in London. Note : Candidates must be able to shift their working hours to work until 7/8 PM IST so that they can overlap with US business hours for several hours per day. On occasional days shifting hours to work until 11PM IST may be requested. The Marketing Manager will oversee a Marketing Coordinator and will be responsible for digital content and digital marketing strategy and execution efforts in support of the FS business unit. Working with the global FS strategy lead and partners around the world, this role will be responsible for managing our FS client experience via our key global channels – LinkedIn, website, email, and related paid channels. This includes channel strategy, content strategy, content creation and in-market execution. This role will also oversee additional projects on an as-needed basis to include video production, creation of charts, infographics, illustrations, and other content to support client engagement initiatives, coordination of events and webinars, research, and tracking performance measurement and analytics. Roles And Responsibilities: The role includes, but is not limited to, the following responsibilities: Contribute to and execute Global FS Marketing’s overall Global FS vision and strategy, specifically focused on social media, email/marketing automation, analytics/insights and web. Marketing Automation Strategy: Design and implement automated marketing workflows, including lead nurturing, drip campaigns, and customer re-engagement, to enhance the customer experience and drive customer interest in additional services or products. Campaign Management: Plan, execute, and monitor marketing campaigns across various channels using Pardot and Salesforce Marketing Cloud tools. Social media strategy and campaign management: develop and execute both ongoing and point-in-time marketing programs on corporate social media accounts to achieve sector goals. Ensure high quality execution and compliance with SLAs and utilization targets Ensure effective bi-directional communications between SSC and global internal stakeholders Provide quality assurance oversight of work product, identify performance trends and recommend/implement counter measures to improve performance Data Analysis and Optimization: Utilize data analytics and customer insights to measure campaign effectiveness, identify opportunities, and optimize marketing automation workflows for continuous improvement A/B Testing and Experimentation: Conduct rigorous A/B testing and experimentation to refine marketing automation strategies, landing pages, and conversion funnels. Reporting and Stakeholder Management: Prepare and present regular reports on key performance metrics, campaign results, strategic insights, and testing results to senior management and stakeholders. Broad Global FS Experience: Knowledge of SEO/SEM, social media, paid media advertising campaigns, webcasts and other Global FS channels Qualifications And Skills: Bachelor's degree in marketing, business, marketing technology or a related field. A master's degree is a plus. Proven track record (at least 7-10 years) of B2B marketing, with a focus on lead generation and conversion optimization. At least 2 - 3 years’ experience in directly managing others Previous experience in a consulting or Financial Services organization is a plus. Superior English language skills with excellent verbal and written communications abilities. Strong analytical skills with the ability to interpret complex data sets and draw actionable insights. Willingness and ability to stay informed about industry best practices, privacy regulations (e.g., GDPR, CCPA), and email marketing guidelines to ensure compliance and adhere to ethical marketing standards. Demonstrated experience in developing and executing successful omnichannel global marketing campaigns. Deep understanding of digital marketing channels, including web, social media, SEO, content marketing, and paid advertising. Proven ability to work in a fast-paced, dynamic environment and handle multiple projects simultaneously. A highly collaborative leader who is entrepreneurially minded, listens well, and can operate effectively in a lean corporate environment. A self-starter with the ability to manage through large, complex, and distributed organizations. Highly developed interpersonal skills with the demonstrated ability to deal confidently with multiple constituents with differing levels of sophistication both inside and outside the organization. Benefits And Perks We are among the best-paying firms globally We offer a range of other wellness benefits — health insurance, wellness apps, gym reimbursement, etc.

Where Data Does More. Join the Snowflake team. The Certification Coordinator is responsible for supporting certification operations and exam development processes. This hands-on, certification coordinator role will work closely with technical experts, other team members, and customers to support the SnowPro Certification program. The Snowflake Education Services team is fanatical about building and certifying technical champions worldwide. We constantly deliver innovative learning and enablement solutions to help individuals excel at their job using the Snowflake data platform. RESPONSBILITIES: Manage Certification global customer support cases in Salesforce and act as the Certification point of contact for escalations. Support all SnowPro customer operations including continuing education, candidate experience and systems, exam security, and voucher distribution. Support SnowPro Subject Matter Expert processes including SME benefits, recruitment, agreements, and documentation. Support SnowPro certification development team and systems. Support the exam publishing and localization process through Pearson Vue. Drive enhancements and operationalization of certification processes. Create and maintain Certification documentation. Ability to operate in a fast-paced environment to ensure that Snowflake Certifications are up-to-date with Snowflake platform releases. REQUIREMENTS: A bachelor’s degree or equivalent work experience in Education, Computer Science, Data Systems, Statistics or a related field 1+ years of experience in IT or technical training or technical writing 2+ years of experience working with customers in a certification development or education support role A demonstrated ability to adapt to new technologies and learn quickly An understanding of the benefits and practices associated with remote and asynchronous work Excellent written and verbal communication skills BONUS IF YOU BRING THESE SKILLS: SnowPro Platform Certified Experience with Pearson Vue’s ExamDeveloper Item Banking Software Experience working with Question & Test Interoperability (QTI) standards Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

5+ years of experience working on the Salesforce platform, Apex Programming, SOQL, SOSL, and Integrations, Salesforce Web Services APIs like SOAP and REST-based Web Service APIs, the Bulk API, and the Metadata API, Aura LWC and JavaScript programming Required Candidate profile Experience in Salesforce Data Cloud Certification Professional fluency in English Exp in structured and unstructured DBs, SQL and RDBMS technologies, SOA design principles.

JD - 4-10 years of professional software development experience in Salesforce Minimum 3 years of experience working with Service Cloud Experience in the Salesforce ecosystem, including development with Apex, Visualforce, Custom Objects, Workflows, Triggers, and Jobs Hands-on experience with the Salesforce Lightning framework Salesforce Certified Developer certification required for this role Nice to Have: Understanding of modern UI technologies and frameworks like AngularJS, React, AJAX, Bootstrap Skillset - Apex - Triggers, Workflows, Jobs Service Cloud - Omni-Channel, Case Routing Integrations - API, Middleware, Data Sync CTI - Call Routing, Screen Pop, Call Logging LWC - Lightning Components, Data Binding JavaScript - ES6, DOM Manipulation, Event Handling Salesforce Platform - Security, Custom Objects, Automation Education - BE/B.Tech/ME/M.Tech

Job Title: Salesforce QA/QC (Engineer IT) Digital Products & CX Location: Hyderabad Employee Type: Full-time About the Role Seeking a Salesforce QA/QC Engineer to ensure the quality, reliability, and performance of Salesforce-based solutions. This role will focus on designing and executing comprehensive testing strategies, including functional, regression, and automation testing, to optimize business processes and customer experiences. With a platform-wide focus, the Salesforce QA/QC Engineer will assess and implement robust testing frameworks to support business strategy. This person must have a detail-oriented mindset, strong expertise in Salesforce testing methodologies, and the ability to collaborate with developers, business analysts, and end-users. Collaboration and technical proficiency are key, along with the ability to provide quality assurance best practices across the technology team. Objectives of this Role Partner with development and business teams to execute comprehensive QA strategies for Salesforce applications. Design and implement manual and automated test cases to validate Salesforce functionality and integrations. Develop test plans, test scripts, and test data to ensure business requirements are met. Ensure the integrity of Salesforce data and processes by conducting rigorous regression and UAT testing. Validate and authenticate API integrations within the Salesforce ecosystem, ensuring seamless data exchange. Contribute to the technology team by ensuring high-quality customer experiences through structured testing approaches. Work closely with Salesforce Managers, Architects, Consultants, and development teams to align test environments with best practices and compliance standards. Identify, document, and track defects, ensuring timely resolution and improvements. Monitor and optimize the quality of Salesforce applications, ensuring performance, security, and usability at the highest standard. Responsibilities Design, develop, and execute test cases for Salesforce customizations, configurations, and integrations. Conduct functional, regression, system, and UAT testing to validate Salesforce enhancements. Automate test scenarios using suitable testing frameworks. Collaborate with developers to ensure proper test coverage for new features and bug fixes. Maintain and improve test documentation, including test plans, scripts, and defect reports. Stay updated with Salesforce best practices, new features, and industry trends. Requirements Minimum 5+ years of experience as a Salesforce QA/QC Engineer, preferably with large-scale projects. Proficiency in Salesforce testing methodologies, including manual and automated testing. Experience with testing tools such as Selenium, TestNG, Provar, or similar. Strong understanding of Salesforce data models, security, and workflows. Strong analytical and problem-solving skills with a detail-oriented approach. Relevant Salesforce certifications. Bachelor's degree in Computer Science, Information Technology, or related field. Experience with performance testing tools and strategies for Salesforce applications. Understanding of transaction workflows, lease management, and contract lifecycle management. Knowledge of data analytics, testing enhancements, and automated test reporting. Experience with mobile-friendly Salesforce testing.

Job Title: AVP- Digital Marketing Grade-AVP Location: Mumbai Reports to: Chief Marketing Officer Function: Central Marketing | Intellect Design Arena Team Size: 4/6 Exp-8-12 Purpose of the Role Responsible for developing and executing a unified, data-driven digital marketing strategy that drives global brand awareness, lead generation, customer engagement, and revenue growth for the company’s enterprise financial services products across both consumer, wholesale and wealth segments. This role will lead a team of digital specialists across SEO/SEM, performance marketing, marketing automation, social media, content, analytics, and digital experience to ensure all digital touchpoints deliver measurable business impact. Core Responsibilities 1. Strategic Leadership Define the global digital marketing roadmap and KPIs in alignment with business objectives. Champion a unified brand experience across all digital channels and markets. Collaborate with product, sales, and regional marketing leaders to align strategies with market-specific needs. Act as the internal futurist and evangelist for marketing innovation, educating leadership and product teams on the evolving digital landscape. 2. Digital Channel Management Lead global SEO & SEM strategy to maximize visibility and conversion. Oversee paid media campaigns (Google and LinkedIn) with clear ROI accountability. Direct social media strategy for thought leadership, customer engagement, and employer branding. Manage digital content strategy across corporate website, microsites, and partner portals. Drive the creation of high-impact content assets: solution pages, whitepapers, case studies, leadership articles, video explainers, and AI-generated content workflows. Build an AI-led digital command center that blends insights from multiple sources: web, CRM, social, customer intent - to deliver predictive and prescriptive actions. Pilot tools like ChatGPT, Jasper, Perplexity, and Lumen5 for agile, content-at-scale delivery. 3. Innovation & Continuous Improvement Stay ahead of digital trends, emerging platforms, and regulatory changes in financial services marketing. Introduce innovative digital formats (interactive tools, digital events, gamified learning) to enhance engagement. 4. Brand and Experience Marketing Create consistent and immersive brand experiences across digital touchpoints—website, social, video, partner portals, digital events. Lead social media storytelling, especially for strategic narratives like Explainable AI, Composable Banking, Business Impact AI, and ESG alignment. Partner with creative, UI/UX, and motion teams to build a visual grammar for Intellect—evolving the digital brand identity globally. Design co-marketing programs with AWS, Microsoft, IBM, and other strategic alliances to increase joint visibility and influence. 5. Analytics, Measurement & Optimization Define global KPIs and benchmarks across awareness, engagement, conversion, pipeline velocity, CAC, and RoI. Establish a culture of experimentation—test & learn loops, conversion optimization, retargeting strategies, and behavioral insights. Share monthly impact reports and campaign retrospectives with leadership and business heads. 5. People Leadership & Collaboration Build, mentor, and inspire a high-performance global digital marketing team. Foster cross-functional collaboration with sales, product marketing, and regional teams. Experience & Qualifications 8-12 years in B2B digital marketing; preferably from SaaS, Fintech, Enterprise Tech, or Consulting industries. Proven global experience leading multi-region campaigns, digital transformation initiatives, and pipeline generation programs. Prior leadership of teams across content, performance marketing, automation, and digital experience. An MBA or advanced degree in Marketing, Digital Strategy, or Data Science is preferred. Proficiency in Google Analytics (GA4), SEO tools (SEMRush, Ahrefs), marketing automation (Marketo, HubSpot, Pardot), CRM (Salesforce), and ABM platforms (Demandbase, 6sense). Strong understanding of compliance and regulatory considerations in financial services marketing.

Job Title Business Development Executive – AI-Powered Sales & Outreach Location : Noida Sector 7 Job Type : Full-time Department : Sales & Market Expansion About GBA: Gaurav Bhagat Academy is India’s leading sales training and business coaching organization. Founded by Grant Cardone-certified trainer Gaurav Bhagat, GBA empowers corporates, entrepreneurs, and professionals to scale with 10X thinking through bootcamps, corporate trainings, consulting, and online programs. Learn more at www.gauravbhagatacademy.com. Role Summary: We are looking for an energetic, tech-savvy Business Development Executive who thrives on using AI-powered tools for market outreach, CRM upkeep , and client acquisition. You will support the sales team in identifying opportunities, managing leads, and executing smart outreach strategies with measurable results. Key Responsibilities: Business Development & Market Outreach: Identify, target, and qualify prospects through AI-supported platforms (e.g., LinkedIn Sales Navigator, Apollo). Develop and execute outreach campaigns via email, LinkedIn, and calls. Represent GBA’s bootcamps and training offerings to corporate clients, startups, and educational institutions. Maintain and grow a strong sales pipeline with real-time performance tracking. CRM Management: Keep CRM (e.g., Zoho, Salesforce) updated with lead status, follow-ups, and client interactions. Automate lead flows, reminders, and follow-up communications using AI-based systems. Extract and report key CRM metrics for internal sales reviews. AI-Enhanced Execution: Use tools like ChatGPT, Jasper, or Notion AI to generate sales content, presentations, and email sequences. Automate lead scoring, meeting reminders, and data entry tasks. Stay updated with the latest AI trends for sales enablement and client engagement. Skills & Qualifications: Bachelor’s in Business, Marketing, or related field. 1–3 years of experience in B2B sales or business development (experience in training/consulting/edtech is a plus). Proficient with CRM systems and sales outreach tools. Familiarity with AI tools (ChatGPT, Jasper, Notion AI, etc.) for business use. Excellent verbal and written communication skills. Strong organizational and time-management abilities. Bonus if you have: Certification in AI, digital sales, or marketing automation tools. Experience in the learning & development, consulting, or coaching sector. Understanding of Grant Cardone methodologies or GBA frameworks (C.R.I.S.P., 6P Model, etc.) What We Offer: Work in a fast-growing sales coaching academy alongside top brands like Microsoft, TATA AIA, HDFC, and more. Gain exposure to cutting-edge AI applications in sales and training. Dynamic team culture driven by 10X goals and high performance. Performance-based incentives and career advancement opportunities. To Apply : Send your resume and a short note on how you've used AI in sales or outreach to ekta @gauravbhagatacademy.com with the subject line: “BD Executive – AI Outreach @ GBA”

About RateGain RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 3,200+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion. RateGain today is one of the world’s largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business. Founded in 2004 and headquartered in India, today RateGain works with 26 of the Top 30 Hotel Chains, 25 of the Top 30 Online Travel Agents, 4 of the Top 5 Airlines, and all the top car rentals, including 16 Global Fortune 500 companies in unlocking new revenue every day. Product Overview RevAI is an AI-powered demand forecasting and price optimization solution developed by RateGain for the car rental industry. It helps car rental companies transform their revenue management by automating tasks, providing data-driven insights, and optimizing pricing strategies. Exploring the role As a Sales Development Representative (SDR), you will play a pivotal role in driving revenue growth for Rev.AI by identifying and qualifying potential clients within the travel industry. You will be responsible for generating demos and initiating contact with prospects, being the face of RateGain and educating them about the RateGain’s products benefits. The ideal candidate is passionate about full-funnel digital marketing, social media, and possesses excellent communication skills, and thrives in a fast-paced, results-driven environment. How your day will look like/Job responsibility ·Demand Generation: Utilize various channels, including cold outreach, email campaigns, and social media, to identify and generate demos within Europe and MEA markets. ·Strike and initiate conversations with high-profile personas of companies you are prospecting. ·Be the face of RateGain and pitch the company and products to the prospects ·Qualify prospects based on interest and generate demos working with the marketing and sales team. ·Prospecting: Conduct thorough research to identify key decision-makers within target accounts and initiate contact to introduce RateGain’s digital advertising solutions and services. ·Relationship Building: Build and maintain relationships with prospects through regular communication and follow-up to understand their specific needs and challenges. ·Pipeline Management: Manage and prioritize a pipeline of leads to ensure timely follow-up and progression through the sales cycle. ·Reporting: Keep accurate records of all interactions with prospects and provide regular reports on lead generation and conversion metrics. Education & Work Experience ·2 – 5 years of experience working as a Sales Development Representative(Europe and MEA Market). ·Bachelor’s degree in marketing, Sales, business administration, or a related field. Knowledge ·Proficiency in MS Office ·Prepare regular reports on account status, collection activities, and progress toward targets. Skills ·Self-motivated and results-driven, with a proactive approach to identifying and pursuing sales opportunities. ·Clear, concise, and effective written and oral communication skills. ·Empathy towards customers and understanding their needs. ·Interest, curiosity, and openness to learning new technologies. ·Experience in B2B sales, new client acquisition, lead generation, outbound sales, email campaigning is preferred ·Experience using tools like LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, Salesforce or HubSpot etc. Attitude ·Problem-solving ability is the capacity to tackle complex or challenging situations. ·Effective in working independently and collaboratively in teams. ·Actively seeking out opportunities to learn, grow, and adapt to changing environments and technologies. ·Applies a variety of solutions to solve moderately complex problems. ·Quality orientation, attention to detail, and a passion for delivering high-quality solutions. We are proud to be an equal opportunity employer and are committed to providing a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Title and Summary Senior Specialist, Marketing OperationsOverview The Global B2B Marketing Operations team is looking for a Senior Specialist of Marketing Operations to help scale the lead generation function at Mastercard through technology and operational excellence. The ideal candidate is an experienced technical marketer with a track record of creative thinking to develop, execute, measure and optimize lead gen. campaigns. The Global B2B Marketing Operations team is responsible for defining a best-in-class Lead Generation discipline and scaling it across business units and regions, including to the people, processes, content, technologies, and data. Role In this technical marketing role, you will: Create marketing materials to support lead gen campaigns across email, social and web: forms, landing pages, email, nurture journeys etc. Implement A/B tests for emails and landing pages to drive engagement and conversion. Manage the lead lifecycle ensuring accurate and consistent lead capture, qualification, and routing through the lead funnel. Develop and run ABM and LinkedIn ad campaigns. Maintain content governance, metadata/taxonomy, and operational documentation. Lead end-to-end delivery of large-scale marketing initiatives. Analyze campaign performance and create dashboards and reports. Ensure compliance with branding, metadata accuracy, and global privacy regulations (GDPR, CAN-SPAM, CCPA). Present insights, campaign results, and project plans to senior stakeholders. Recommend best practices for lead generation, scoring, nurturing, and campaign setup. All About You The ideal candidate for this position should have: Bachelors or masters degree (MBA preferred) in marketing, business or a related field. 5+ years of experience in marketing operations/automation with 2+ years of hands-on experience in Salesforce Marketing Cloud (SFMC), including Email Studio, Journey Builder, Automation Studio, and Intelligence Reports. Working knowledge of Adobe Experience Manager (AEM), Salesforce Sales Cloud, Cvent and Zoom/ON24 Experience designing ABM campaigns in 6sense/Demandbase Strong technical skills in HTML, CSS, JavaScript, AMPscript, and SQL. Analytical mindset with the ability to derive insights and make recommendations. Self-driven, curious, and adaptable to fast-paced environments. Willingness to work EMEA hours (12:00 PM 9:00 PM IST).

Your role at Dynatrace Dynatrace is seeking a Business Systems Analyst who will work within the greater Business Systems team. This individual should be experienced with CRM technology (Salesforce) and have strong communication, documentation, and stakeholder management fundamentals. This role requires someone who can comfortably work with stakeholders by asking questions even if they may seem inconsequential to understand the root issue they need solved. We are looking for someone that is a self-starter with an inherent drive for process and delivery excellence. Specifically, this individual will work within a scrum team that supports our Continuous Improvement work – these are enhancement, operational efforts that help our business stakeholders continue to operate successfully to meet business and customer needs. Responsibilities Analyze and document business processes, both as-is and to-be Work with the business to gather functional and non-functional requirements Consult and partner with business stakeholders on the best path forward, always bringing it back to core requirements, and using horizontal thinking to ensure successful solutions Partner with Product Owners to manage a backlog of work Work with a delivery team to deliver work in an Agile Scrum process Have integration experience, familiarity with source-to-target requirements Communicate relentlessly – document decisions and risks and ensure full visibility to Product Owners and impacted stakeholders Work amongst peers to create and adhere to BSA standards to create a Center of Excellence (consistent way of working, templatized documentation, etc.) Minimum Requirements What will help you succeed At least 2+ years working as a Business Systems Analyst or Business Analyst Salesforce experience Boomi or other iPaaS experience Proficiency with business systems analysis, requirements gathering, process documentation Proficiency with Agile Scrum Strong understanding of SDLC JIRA experience Preferred Requirements Familiarity with HRIS and ERP technology (SuccessFactors and NetSuite) Organized, with attention to detail emphasizing process, completeness and accuracy Impeccable communication skills, with the ability to concisely summarize takeaways, escalations, and next steps to a diverse group of peers Why you will love being a Dynatracer A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. Please review the Dynatrace privacy policy here: https://www.dynatrace.com/company/trust-center/policies/recruitment-privacy-notice

Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at BlackLine! Make Your Mark: The Billing Specialist plays a key role in executing daily and month-end billing operations, including invoice preparation, customer account setup and maintenance, credit memo processing, and resolution of billing inquiries. This role supports cross-functional initiatives and continuous process improvements, requiring strong organizational, analytical, and communication skills.The ideal candidate is detail-oriented, highly collaborative, and comfortable working in a dynamic SaaS environment. They will work closely with Finance, Sales, Product Management, and other departments to ensure billing accuracy, compliance, and operational efficiency. You'll Get To: Prepare and process invoices in accordance with customer contracts and billing schedules. Manage SaaS billing processes, including subscription and usage-based billing, implementation services, and portal user changes. Maintain and update customer billing accounts with accuracy and timeliness. Process credit memos with proper supporting documentation and approvals. Investigate and resolve billing discrepancies and customer disputes promptly. Partner with the collections team on rebills, PO updates, and payment-related issues. Coordinate with Sales, Product, and Renewals to resolve order and billing mismatches. Prepare journal entries and perform monthly/quarterly account reconciliations. Support internal and external audits, including SOX controls and documentation. Document billing processes and contribute to continuous improvement efforts. Support ad-hoc billing projects and reporting requests as needed. What You'll Bring: Associate or Bachelor's degree in Accounting, Finance, or a related field. 3-5 years of billing or accounting experience, preferably in a SaaS or software environment. Strong understanding of billing systems and ERP/CRM tools (Zuora, Salesforce CPQ/Billing, NetSuite preferred). Proficient in Microsoft Excel, including pivot tables and VLOOKUPs. Strong analytical and problem-solving skills with high attention to detail. Excellent communication skills with the ability to collaborate across teams. Self-motivated, proactive, and able to manage multiple priorities under tight deadlines. Comfortable in a fast-paced, evolving environment with a continuous improvement mindset. Thrive at BlackLine Because You Are Joining: A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation! A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives. A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity. BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws. BlackLine recognizes that the ways we work and the workplace itself have shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.

As a Customer Support at Blackbaud, you will serve as a trusted advisor to our B2B clients, helping them maximize the value of our software solutions. You will troubleshoot complex technical issues, provide expert guidance on product functionality, and collaborate with cross-functional teams to ensure seamless delivery and support. Your work will directly impact organizations in the social good sector, empowering them to achieve their missions more effectively. You will support multiple enterprise-grade solutions, working closely with Engineering, Product Management, and Customer Success to resolve escalated issues, contribute to product readiness, and continuously improve the customer experience. Key Responsibilities Deliver high-quality technical support via chat, phone, and web channels, ensuring timely and effective resolution of customer issues. Triage and troubleshoot software incidents, escalating complex or code-related issues to Sustained Engineering as needed. Leverage diagnostic tools such as browser developer tools, API testing platforms (e.g., Postman), and log analysis tools to investigate and troubleshoot technical issues with moderate guidance Author and maintain Knowledgebase articles using KCS (Knowledge-Centered Service) methodologies to promote self-service and reduce case volume. Participate in after-hours support rotations based on product, region, or team requirements. Maintain accurate and professional case documentation, ensuring all interactions are clear, concise, and actionable. Analyze case trends and categorize incidents to identify root causes and inform product improvements. Act as a liaison between customers and internal teams for service-related needs, ensuring a seamless support experience. Stay current on product updates, new features, and industry best practices to provide informed support. Communicate technical concepts clearly to both technical and non-technical audiences. Embrace change and contribute to continuous improvement initiatives within the support organization. Qualifications Hands-on experience in Technical support, IT helpdesk, or contact center role, preferably in a B2B SaaS environment. Strong troubleshooting skills with the ability to diagnose and resolve technical issues independently. Familiarity with CRM or case management systems (e.g., Salesforce, Zendesk). Excellent written and verbal communication skills. Demonstrated ability to learn new technologies quickly and adapt to evolving environments. Customer-first mindset with a commitment to delivering exceptional service. Ability to collaborate across teams and manage multiple priorities in a fast-paced setting. High school diploma required; additional technical certifications or coursework are a plus. Experience with one or more of the following: Educational or professional experience in troubleshooting web applications, cloud platforms, infrastructure, or single-page applications. General understanding of authentication processes, including Single Sign-On (SSO) and Multi-Factor Authentication (MFA). Prior experience in a technical support environment, especially supporting educational software, parents, or K–12 schools. Familiarity with the North American education system. College degree in Accounting or Finance, or hands-on experience in bookkeeping. Proven technical troubleshooting experience in a customer-facing role. Experience with merchant processing, payment facilitators, payment platforms, or credit card/payment services providers. Understanding of APIs (Application Programming Interfaces) and their role in system integrations. Experience in troubleshooting email deliverability, including knowledge of SPF, DKIM, and DMARC protocols. Familiarity with alternative payment methods such as PayPal, Venmo, and Apple Pay. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

LTIMindtree Mega Salesforce Hiring Drive (F2F) Noida | 23rd August 2025 Job Location: Noida Interview Mode: Face-to-Face (Walk-in) Interview Date: 23rd August 2025 (Saturday) Time: 9:30 AM – 3:00 PM Venue: 9th Floor, Block 5, Candor TechSpace, Sector 62, Noida Open Roles – Salesforce Professionals (4 to 15 Years Experience) Skills Hiring For: SF Core with Experience Cloud / Omni Studio (5–12 yrs) Conga CLM / CPQ (4–12 yrs) Financial Services Cloud – FSC (5–15 yrs) nCino (4–15 yrs) Salesforce CPQ (5–15 yrs) SF Core with Revenue Cloud (5–15 yrs) SFMC with Data Cloud (5–15 yrs) Eligibility: Full-time BE/B.Tech/ME/M.Tech/MCA Relevant experience in Salesforce ecosystem as per role Documents Required: Updated Resume Govt. ID Proof (Original) Passport Size Photo Experience & Increment Letters (if any) Note: This is a full-day interview process (multiple rounds). Please plan accordingly. Don't miss the chance to be a part of LTIMindtree’s Salesforce team!

This Position reports to: Sales Support Manager Your role and responsibilities In this role, you will have the opportunity to support the sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area. This role is contributing to the Process Automation business for Measurement & Analytics division based in Bangalore or Pune India. You will be mainly accountable for: Support the local sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers and provide technical support during the meeting. Prepare/support the preparation of technical/commercial offers based on customer specification requirements, local business unit/feeder factory indications, and sales organization directives. Participate in the kick-off meeting organized by the project team. Analyze customer needs and competitor offers through general market information and information provided by the sales organization. Perform lost proposal analysis, identify the potential causes, and recommend future actions in cooperation with the sales/local business unit to obtain better future results. Qualifications for the role 3 -6 Years of relevant work experience in sales support, bids, and proposals. Specialized knowledge of field instrumentation to measure and monitor flow, level, pressure and temperature. Experience in product selection and configuration, quotation preparation, technical document compliance, vendor coordination, full-cost model calculation, and technical query clarification. Knowledge of sales operations tools Salesforce Opportunity Management, Reports, and Dashboards. Exposure and understanding of international standards - ISA, API, ANSI/ASME, ISO, IEC, and PIP Exposure and understanding of the industrial processes - Power Plant, Water, Metals & Minerals, Oil & Gas, Pulp Paper. B.E/ B. Tech (full-time) in Instrumentation or Electronics

Customer Experience Manager (CXM) As a CXM you’ll play a crucial role in understanding and improving customer experiences by analyzing customer feedback and data, developing reporting to support various areas of the business, providing initial improvement recommendations, and tracking execution of recommendations. Key Responsibilities Customer Journey Mapping: Analyze and propose optimization the end-to-end customer journey across digital platforms and Blackbaud Products. Voice of the Customer (VoC): Develop and manage feedback loops through surveys, user interviews, and analytics tools to capture customer sentiment. Cross-Functional Collaboration: Work closely with product, engineering, sales, support, and marketing teams to align customer experience initiatives with business goals. Customer Advocacy: Identify customer trends with Blackbaud product, & using those success stories into testimonials, case studies, and referrals. Data-Driven Insights: Use customer data and analytics to identify trends, measure satisfaction (e.g., NPS, CSAT), and drive continuous improvement. Issue Identification: Identify customer issues with existing instance of Blackbaud product & report those into actionable items. Qualifications Bachelor’s degree in business, Marketing, Communications, or related field. 2+ years of experience in customer experience, customer success, or related roles in the tech industry. Experience with customer data analysis and VoC programs (Preferred). Experience with tools like Salesforce, Gainsight, GonG, Qlik, Qualtrics, Power-BI and product analytics platforms (Preferred). Experience with Product management (Preferred). Strong understanding of customer journey mapping, CX metrics, and CRM tools. (Preferred). Experience gathering and analyzing information and using it to develop effective solutions to difficult problems or situations. Excellent communication, problem-solving, and project management skills. Empathy-driven mindset with a passion for customer satisfaction and loyalty. Experience in writing and interpreting T-SQL. Excellent written and verbal communication and presentation skills. Strategic thinking and prioritization Advanced English skills required. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

The role will support in getting enquiries to the school & converting the prospective enquiries into admissions. The main objective is to assist the school with admission generation Job Description 1. Meet prospective parents, handle all their queries related to the centre and convert them to admission for the centre. 2. Manage all CRM (Salesforce) reports. 3. Strategizing & Marketing · Generating new admissions by preparing marketing strategies & implementing them in coordination with the regional teams. · Planning marketing strategies in terms of advertising plan, event planning &publicizing in coordination with Head office. 4. Achieving Targets: Meet assigned admission targets and work to achieving the same on monthly basis. 5. Withdrawal follow up: Follow up for all withdrawals & try to gain knowledge about the reason behind it. 6. Data Collection & Management: Collecting data of all enquiries, sorting it and aligning according to age group. Qualification and Experience · A Bachelor’s or Master’s degree – preferably in Commerce, Psychology, Education, Arts, Commerce or a related field will be considered · Computer literate with knowledge of MSOffice, Tally. · 4 – 7years’ experience involving a job related to admission counseling preferably in a pre-school / activity center / school · Understanding of industry vertical (Education) is a plus. Personal Attributes: Good Communication Skills; Service & Solution mind set; Self driven personality & team player; Live by personal Quality, Value & Ethics; Work with high career values; Respect "Diversity in workplace". Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Ability to commute/relocate: Kadugodi, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Admission counseling: 3 years (Required) Work Location: In person