659 Salesforce Crm Jobs - Page 12

A Frontend Architect is responsible for designing, developing, and maintaining scalable, high-performance user interfaces that meet business and user needs They establish technical standards, frameworks, and best practices for frontend development while leading teams to deliver innovative and user-friendly web and mobile applications Key Responsibilities: * Define and implement the architecture for web and mobile frontend applications * Select appropriate technologies, frameworks, and tools (eg, React, Angular, VueJS, Typescript) * Ensure frontend systems are scalable, maintainable, and adhere to best practices * Design efficient state management and component structures * Guide the frontend development team by providing technical direction and mentoring * Enforce coding standards, code reviews, and quality assurance practices * Act as the technical point of contact for all frontend-related concerns * Work closely with UX/UI designers to ensure designs are translated into functional user interfaces * Collaborate with backend teams to define APIs and integrate frontend with backend services * Engage with product owners and business stakeholders to align on technical requirements * Optimize frontend applications for speed, responsiveness, and accessibility * Ensure compatibility across a range of devices, browsers, and platforms * Implement and improve CI/CD pipelines to streamline deployments * Stay up to date with the latest frontend technologies and trends * Evaluate and adopt new frameworks, libraries, and tools to improve development efficiency * Drive the adoption of modern practices like Progressive Web Apps (PWAs), server-side rendering (SSR), and micro-frontend architecture Required Skills: * Proficiency in modern JavaScript frameworks (React, Angular, Vuejs) and related tools * Strong knowledge of HTML5, CSS3, and CSS preprocessors (SASS, LESS) * Expertise in TypeScript, Webpack, and Babel * Experience in designing and implementing state management solutions (Redux, MobX, or Context API) * Knowledge of testing frameworks (Jest, Mocha, Cypress) for unit and end-to-end testing * Familiarity with RESTful APIs, GraphQL, and WebSocket integration * Understanding of DevOps practices, including CI/CD pipelines, containerization (Docker), and deployment strategies Experience: * bachelors degree in computer science, Engineering, or a related field * 8+ years of experience in frontend development, with at least 2-3 years in a leadership role * Proven track record of delivering complex, high-traffic web applications

Job Title: Business Development ExecutiveJob Location: Baner, Pune (WFO)Experience: 1+ YearsShift: 6.00PM-3.00 AM IST Monday to FridayQualification: BA , Bcom , MBA , BEJob Description:Futurism Technology is seeking a motivated and enthusiastic Business Development Executive to join our dynamic sales team. The ideal candidate will have excellent communication skills, a proactive attitude, and a passion for engaging with potential clients.Skills & Responsibilities: Lead Generation: Contact potential clients via phone calls to introduce our products/services. Identify and qualify leads based on criteria set by the business development team. Maintain and update the lead database with accurate contact information and interaction details. Customer Engagement: Build and maintain strong relationships with potential clients through effective communication and follow-ups.Address customer queries and provide detailed information about our offerings. Schedule meetings or product demonstrations for the sales team with interested prospects. Sales Support: Assist the sales team in preparing proposals, presentations, and other sales materials. Track and report on call metrics and lead status. Provide feedback to the sales team on customer responses and market trends. Performance Tracking: Meet or exceed daily, weekly, and monthly call and lead generation targets. Monitor and analyze performance metrics to improve efficiency and effectiveness. Contribute to the development and implementation of tele calling strategies. Administrative Tasks: Maintain detailed records of all calls and interactions in the CRM system. Prepare and submit regular reports on lead generation activities and results. Assist in other business development-related tasks as needed.Must have Skills: Excellent verbal and written communication skills. Must have experience of Digital Marketing Sales Strong interpersonal skills with the ability to build relationships quickly. Good organizational skills and attention to detail. Proficiency in using Salesforce CRM software and Microsoft Office Suite. Ability to work independently and as part of a team. Positive attitude with a proactive approach to problem-solving. Enthusiastic and self-motivated with a drive to achieve sales targets. Ability to handle rejection and stay motivated. Willingness to learn and adapt in a fast-paced environment. Strong work ethic and commitment to delivering high-quality results.

We are seeking a skilled and experienced Salesforce Marketing Cloud (SFMC) Developer to join our team and play a critical role in driving data-driven marketing initiatives. The ideal candidate will be responsible for implementing, maintaining, and optimizing the Salesforce Marketing Cloud platform, ensuring seamless integration with Salesforce CRM and other systems to support personalized, targeted, and automated marketing campaigns. This role requires a deep understanding of Marketing Cloud functionalities, including data management, scripting, segmentation, automation, journey design, and reporting. The Specialist will collaborate with cross-functional teams, including CRM, Sales Cloud, Commerce Cloud, and Analytics, to ensure cohesive and effective marketing strategies that align with overall business goals. Job Location and Address This requirement is Full-time and working from the office only in the IST. No Hybrid or Remote is available. The Incumbent is required to work in the following locations: Responsibilities: MC Connect: Implement and maintain Marketing Cloud Connect to establish seamless integration between Salesforce Marketing Cloud and Salesforce CRM. Ensure synchronized data flow and consistency between Marketing Cloud and other Salesforce platforms. API Integration: Develop and manage API integrations to connect Salesforce Marketing Cloud with external systems. Collaborate with cross-functional teams to enhance and optimize data exchange processes. SOQL (Salesforce Object Query Language): Write and optimize SOQL queries to extract and manipulate data within the Salesforce Marketing Cloud. Ensure efficient data retrieval and utilization for targeted marketing campaigns. AMPscript: Create and optimize AMPscript code for personalized and dynamic content in email templates. Implement AMPscript for advanced customization and scripting within Salesforce Marketing Cloud. Segmentation: Design and implement audience segmentation strategies to target specific customer segments. Utilize Marketing Clouds segmentation tools for creating personalized and targeted marketing campaigns. Email Content (HTML): Develop and design HTML email templates for various marketing campaigns. Ensure responsive and visually appealing email content across different devices and email clients.

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Position Title - Senior Engineer- Solar Asset Management Experience- 4-7 years Qualification- Electrical Engineering Location- Honnali, Karnataka Roles & Responsibilities - Should have sound knowledge on basic principles of Electrical Components. Preparation of various documents as per ISO standards. Experience in problem solving by using tools like Root Cause Analysis, Corrective Action & Preventive Action process. Raising Non-Conformities, conducting RCA, CAPA and tracking closure of NCs for timely completion. Supervising and verifying preventive maintenance as per schedule for solar power plant equipment’s e.g. Modules, Inverters. Checking inverters and Strings for faults and related. Rectifications, checking and rectification of defective strings and modules. Supervising any breakdown maintenance. Coordinating with OEMs for spares, AMC, warranty and service requests. Contract Management. Upkeep of SCADA and WMS. Monitoring of SCADA and WMS parameters and point out faults to maintenance technicians. Verification of module cleaning as per schedule. AMR/JMR Ensuring Project Handover and takeover as per scope, protocols and procedures. Maintaining list of plant related issues and taking up with engineering, contracts, accounts, environment etc.

Responsibilities: 5+ years in sales to infrastructure firms, handling capital equipment, formworks, and moulds. Skilled in end-to-end payment collection, KPI tracking, and client forecasting. Proficient in Salesforce and MS Office. Provident fund Health insurance

Senior Manager, Business Applications This role leads the delivery, optimization, and continuous enhancement of Salesforce CPQ solutions, with a strong understanding of Sales Cloud (GTM) and surrounding applications. Combining technical acumen with strategic leadership, the Senior Manager will drive scalable, secure, and efficient solution implementationsensuring seamless collaboration across development, operations, and quality teams. The role also focuses on improving delivery frameworks, enhancing performance, and integrating boundary systems to support end-to-end sales processes. Key Responsibilities: Lead end-to-end delivery of Salesforce CPQ initiatives, ensuring alignment with business priorities, timelines, and quality standards. Confirm and document project scope, impact, priorities, and delivery timelines; develop and manage detailed project plans with achievable milestones. Drive collaboration across cross-functional teams in the US and India, facilitating effective communication and execution throughout the project lifecycle. Build strong relationships with key business stakeholders and customers to align on goals, set expectations, and ensure stakeholder engagement and satisfaction. Prioritize and manage technical debt, proactively maintaining the health, scalability, and stability of the Salesforce platform. Identify and lead initiatives to improve system performance and process efficiency, with a continuous focus on long-term platform stability and business enablement. Serve as the primary escalation point for project issues, deployments, and incident resolutionensuring timely responses and driving root cause analysis for long-term solutions. Facilitate and lead project meetings, ensuring alignment on goals, progress, and next steps; provide regular status updates to both internal leadership and external stakeholders. Prioritize initiatives and resources to meet delivery goals while managing operational demands and evolving business needs. Lead and support technical discussions, demonstrating an ability to translate business needs into actionable technology solutions. Identify opportunities for process improvement and automation to increase speed, scalability, and reliability of Salesforce platform deliveries. Collaborate with leadership to align IT operations with business strategy, manage budgets, and ensure timely, within-budget delivery of key initiatives. Develop and mentor team members, fostering a high-performance culture and encouraging continuous learning and growth. Qualifications & Skills: 12+ years of experience in IT, enterprise systems, or business applications management, with a focus on Salesforce and related platforms. Proven hands-on expertise in Salesforce, including administration, configuration, and system integration. Strong functional understanding and practical experience across Lead-to-Cash and Support business processes, particularly within Salesforce Sales Cloud and CPQ. Demonstrated success in building and leading high-performing teams within fast-paced, global environments. Exceptional communication and interpersonal skills, with the ability to engage effectively with both technical teams and non-technical business stakeholders. Strategic thinker with strong problem-solving skills and a proven ability to drive change across cross-functional initiatives. Experience working with distributed teams across multiple geographies and time zones, especially in US and India setups. Deep experience in DevOps and release management practices, including the design and operation of CI/CD pipelines and scalable deployment frameworks. Bachelors or Master’s degree in Information Technology, Computer Science, Business Administration, or a related field. Preferred Skills: Advanced experience with Salesforce CPQ, and Sales Cloud; exposure to Service Cloud and Marketing Cloud is a plus. Familiarity with Salesforce DevOps tools and automation frameworks for CI/CD and release orchestration.

Acuity Knowledge Partners Acuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000 analysts and industry experts, combined with proprietary technology, supports more than 600 financial institutions and consulting companies to operate more efficiently and unlock their human capital, driving revenue higher and transforming operations. Acuity is headquartered in London and operates from 10 locations worldwide. The company fosters a diverse, equitable and inclusive work environment, nurturing talent, regardless of race, gender, ethnicity or sexual orientation. Acuity was established as a separate business from Moodys Corporation in 2019, following its acquisition by Equistone Partners Europe (Equistone). In January 2023, funds advised by global private equity firm Permira acquired a majority stake in the business from Equistone, which remains invested as a minority shareholder. For more information, visit www.acuitykp.com Position Title- Associate Director Experience Level-8+yrs Department-IT Location-Gurgaon Job Summary We are seeking a Salesforce Techno-Functional Consultant to play a key role in the global ERP & CRM rollout, focusing on Salesforce solutions, integrations, and business process optimisation. This role requires a strong blend of technical expertise and business process understanding, working closely with stakeholders to configure, customise, and integrate Salesforce with other enterprise applications, including Oracle Fusion, Anaplan, Darwinbox, Power BI, and Payroll systems. The ideal candidate will have hands-on experience in Salesforce configuration, development (Apex, LWC), automation, and system integrations, along with a deep understanding of sales, service, and customer engagement processes. Key Responsibilities Solution Design & Development: Work with business stakeholders and functional teams to understand CRM requirements and translate them into scalable Salesforce solutions. Configure and customise Salesforce Sales Cloud, Service Cloud, and Experience Cloud based on business needs. Develop Apex classes, triggers, Lightning Web Components (LWC), and Flows to automate key business processes. Integrate Salesforce with ERP (Oracle Fusion), HRMS (Darwinbox), Finance (Anaplan), BI (Power BI), and Payroll systems using Mulesoft, REST/SOAP APIs, or middleware solutions. Ensure compliance with Salesforce best practices, security standards, and governance policies. Business Process Optimisation & Functional Consulting: Act as a trusted advisor to business users, guiding them on Salesforce capabilities, process improvements, and automation. Conduct business process analysis, gap assessments, and requirement gathering workshops. Design custom workflows, approval processes, and validation rules to enhance system efficiency. Drive user adoption and training efforts, ensuring business teams maximise Salesforce capabilities. • Support Salesforce release management, sandbox refreshes, and production deployments. Data Management & Reporting: • Oversee data migration, deduplication, and cleansing efforts to maintain Salesforce data integrity. • Build custom reports and dashboards in Salesforce and integrate with Power BI for advanced analytics. • Implement data security policies, role hierarchies, and field-level access controls. Support & Continuous Improvement: • Troubleshoot Salesforce issues, provide ongoing system support, and implement enhancements as needed. • Stay updated with Salesforce releases, industry trends, and best practices, ensuring continuous system optimisation. • Work with cross-functional teams (IT, Sales, Marketing, Customer Support, and Finance) to align Salesforce with broader business strategies. Technical & Tool Expertise: • Expert-level experience in Salesforce Administration and Development (Apex, LWC, Flows, Process Builder, Triggers). • Hands-on experience with Salesforce APIs, Mulesoft, and third-party integrations. • Strong knowledge of Sales Cloud, Service Cloud, and Experience Cloud. • Proficiency in SOQL, SOSL, and data modeling for Salesforce. • Experience working with DevOps and CI/CD tools for Salesforce (Gearset, Copado, Jenkins). • Familiarity with OAuth, SAML, and Single Sign-On (SSO) configurations. • Understanding of AI-driven Salesforce solutions (Einstein Analytics, AI-powered automation) is a plus. Key Competencies • Key Requirements Essential Skills & Experience: • 7+ years of experience in Salesforce consulting, development, and administration. • Proven experience in Salesforce implementations and integrations with enterprise applications. • Strong background in business process mapping, automation, and optimisation. • Hands-on experience with multi-cloud Salesforce environments. • Excellent communication and stakeholder management skills. Preferred Qualifications: • Salesforce Certifications: Salesforce Administrator, Salesforce Platform Developer, Sales Cloud Consultant, or Service Cloud Consultant. • Experience with multi-cloud deployments and Salesforce CPQ, Marketing Cloud, or Field Service Lightning. • Familiarity with Agile methodologies and Jira for project management. • Understanding of AI/ML applications in CRM automation.

Seeking an experienced CPQ Consultant with expertise in Salesforce CPQ, Revenue Cloud, and Conga CPQ to lead implementations, migrations, and process optimization for quote-to-cash systems. Key Responsibilities: Design, configure, and migrate CPQ solutions (Salesforce/Conga) for clients, including integration with Order Management and Billing systems (e.g., Zuora, Salesforce Billing). Optimize CPQ processes (pricing, product rules, approvals) and advise on best practices for subscription billing, contract lifecycle management (CLM), and revenue recognition. Lead data migration (product catalogs, quotes) and troubleshoot quote/order workflows. Collaborate with cross-functional teams (Sales, Finance, IT) to ensure seamless system integration. : 6+ years of hands-on Salesforce CPQ and Revenue Cloud implementation experience. Proven expertise in Conga CPQ (CLM, Contracts) and CPQ migrations. Strong knowledge of Order Management (e.g., Salesforce OM) and Billing systems. CertificationsSalesforce CPQ Specialist/Revenue Cloud Consultant Proven expertise with data migration tools and Agile methodologies.

Mandatory skills: Candidate should have experience with salesforce application testing. We are looking for a candidate who has good experience in Manual QA. The candidate should have good understanding of the QA process. The candidate should have worked across all phases on the QA process. The candidate should have good knowledge in the defect lifecycle. The candidate should have good experience working in an agile environment. Candidate should have experience in API testing probably using Postman. The candidate should have experience working in an Offshore/Onsite model. The candidate should be flexible to support teams in the PST time. The candidate should have very good communication skills. Ensure the successful implementation of requirements and to ensure the applications and systems are working as expected. Salesforce CRM application with any clouds like Sales, Service and Marketing with a strong functional knowledge Able to perform Test configurations on SFDC platform like Roles, profiles, PS, Groups, OWD, Triggers, Execution batches, visual force pages Mandatory to have data import/export using data loader / work bench Experience in writing the SOQL queries. Prepare Test cases from user stories. Report status to the Team Lead at regular intervals. Execute the Test cases and update the result in the test case management tool. Follow-up with the Dev team and prioritize the defects and ensure the defects are closed. Need to be vocal about deviation in the process and inform the Team Lead about the same. The candidate should be passionate to learn new things in short span of time. The candidate should be a good team player. Education and Experience Required: Bachelor s degree or equivalent in business analysis/process analysis, organizational development or related discipline or equivalent. 4+ years of experience in QA is required. SFDC Admin certification would be an added advantage.

Mandatory skills: Candidate should have experience with salesforce application testing. We are looking for a candidate who has good experience in Manual QA. The candidate should have good understanding of the QA process. The candidate should have worked across all phases on the QA process. The candidate should have good knowledge in the defect lifecycle. The candidate should have good experience working in an agile environment. Candidate should have experience in API testing probably using Postman. The candidate should have experience working in an Offshore/Onsite model. The candidate should be flexible to support teams in the PST time. The candidate should have very good communication skills. Ensure the successful implementation of requirements and to ensure the applications and systems are working as expected. Salesforce CRM application with any clouds like Sales, Service and Marketing with a strong functional knowledge Able to perform Test configurations on SFDC platform like Roles, profiles, PS, Groups, OWD, Triggers, Execution batches, visual force pages Mandatory to have data import/export using data loader / work bench Experience in writing the SOQL queries. Responsibilities Hands on with Manual QA and API testing Prepare Test cases from user stories. Report status to the Team Lead at regular intervals. Execute the Test cases and update the result in the test case management tool. Follow-up with the Dev team and prioritize the defects and ensure the defects are closed. Need to be vocal about deviation in the process and inform the Team Lead about the same. The candidate should be passionate to learn new things in short span of time. The candidate should be a good team player. Education and Experience Required: Bachelor s degree or equivalent in business analysis/process analysis, organizational development or related discipline or equivalent. 2-4 years of experience in QA is required. SFDC Admin certification would be an added advantage.

JD - QA resource with exp in Salesforce Marketing cloud and some programming experience basically testing needs and some email templates build potentially. Testing will be for tables and data in Snowflakes and SFMC testing.

Experience - 5+Years Location - Bangalore : Python Full stack Developer - with expertise in Angular, React, JavaScript, Python Web Development frameworks (Django & Flask) and SQL. Good to have SFMC dev knowledge is plus. Perks & Benefits: Health and WellnessHealthcare policy covering your family and parents. FoodEnjoy a scrumptious buffet lunch at the office every day (For Bangalore) Professional DevelopmentLearn and propel your career. We provide workshops, funded online courses and other learning opportunities based on individual needs. Rewards and RecognitionsRecognition and rewards programs in place to celebrate your achievements and contributions. Why join Relanto Health & FamilyComprehensive benefits for you and your loved ones, ensuring well-being. Growth MindsetContinuous learning opportunities to stay ahead in your field. Dynamic & InclusiveVibrant culture fostering collaboration, creativity, and belonging. Career LadderInternal promotions and clear path for advancement. Recognition & RewardsCelebrate your achievements and contributions. Work-Life HarmonyFlexible arrangements to balance your commitments.

TitleTechnical Architect (.NET) Reporting ToManager Working LocationBangalore Primary Responsibilities: Technical Architect will be responsible for the design and refactoring of software components to address architecture concerns related to performance and reliability and reduce the technical debt. Produce technical design for the architecturally significant requirements (ASRs) and non-functional requirements (NFRs); assess that their implementation is matching the design. Requirement : Min 10-year experience in a .NET software development with Min. 3-year experience working as a technical architect in a .NET and SOA/Microservices architecture style software product. Produce technical design (using UML) with focus on application performance, reliability, and resiliency and explain same to the development team. Contributes to the technical and structural evolution of the application by identifying needs, gaps, and new requirements timely. Lead code and design reviews to enforce engineering best practices and technical standards. Makes recommendations to improve operating efficiency and functionality of assigned systems areas. Personal Skills: Excellent problem-solving, communication, negotiation, and interpersonal skills. Ability to balance short-term demands with long-term scalability. Preferred: Strong orientation towards Performance tuning and optimization with Microsoft technologies Experience in Cloud technologies, preferably Azure Education Qualifications : Computer Science and Engineering Background (Full-time BE/MCA or any other equivalent degree)

Manage multiple Salesforce ticketing queues. Create necessary Salesforce reports. Develop Salesforce dashboards. Ensure the team utilizes Salesforce efficiently to streamline customer communication and business processes. Use Salesforce queues to communicate and assign tasks to relevant partners. Maintain strict HIPAA-compliant confidentiality with all client-related data. Answer basic billing questions through ticketing queue. Assess and analyze customer A/R status and provide updates with clear & detailed notes A/R work as requested Special projects as needed Proficiency in Salesforce, including creating reports, dashboards, using Chatter, and managing ticketing queues. Basic billing experience (billing and or payment posting) Experience managing the A/R process for clients. Strong communication skills with the ability to interact with clients, providers and internal management. Share CV at annu.misra@rsystems.com

Ticket Management: Create, update, and track support tickets in Salesforce. Ensure all ticket details are accurately logged and updated in the system. Monitor ticket status and escalate issues as needed to appropriate teams. Profile Updates: Maintain and update user profiles in Salesforce, ensuring data is correct and up-to-date. Ensure proper access rights are granted to users based on their roles. Assist in troubleshooting and resolving user access or profile-related issues. Contact Management: Add and update contact information in Salesforce, ensuring accuracy and consistency. Maintain and manage relationships with clients or prospects within the Salesforce CRM. Ensure contact records are properly categorized and segmented for efficient communication. Data Entry & Accuracy: Regularly review Salesforce data for inconsistencies and errors. Clean and maintain Salesforce data to ensure high data quality and integrity. Work closely with other departments to ensure Salesforce data is accurate and up-to-date. Assist other team members with Salesforce-related tasks as required. : Basic knowledge of Salesforce CRM platform. Strong attention to detail with the ability to update records accurately. Excellent written and verbal communication skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Strong problem-solving skills and a willingness to learn. Familiarity with ticket management and customer relationship processes. Basic knowledge of Salesforce CRM platform (Creating & updating Tickets, Profile update) Build custom quotes via Salesforce CPQ Update Payment Requests to client via Chargent request, aligning with CPQ builds Update and send chargent requests for signed contracts not completed within 72 hours of contract signing Send updated payment requests to clients with credit cards expiring in 30 days Monitor post-job closing Client agreed cases to ensure supporting documentation has been loaded. Outreach to sales via case for missing documentation. Strong attention to detail with the ability to update records accurately Excellent written and verbal communication skills Ability to prioritize and manage multiple tasks in a fast-paced environment Strong problem-solving skills and a willingness to learn Familiarity with ticket management and customer relationship processes L1 Support Analyst will serve as the first point of contact for issues related to Salesforce CRM, handling and resolving Level 1 support tickets. Primary responsibility will be to triage, troubleshoot, and resolve basic user issues, ranging from login/access problems to data entry errors and minor configuration queries. Need to work closely with business users, internal teams, and higher-tier support to ensure smooth and efficient Salesforce operations. Key Responsibilities: Monitor and manage incoming L1 support tickets related to Salesforce (SFDC). Troubleshoot and resolve common issues such as: Login/access problems Missing fields or page layout inconsistencies Report/dashboard access issues Data visibility or user permission questions Document issues and resolutions in the ticketing system. Route more complex issues to L2/L3 support teams, while ensuring clear documentation and context. Assist users on basic questions & system navigation. Maintain user accounts, roles, and permission sets under guidance. L1 team will be responsible for validating customer addresses, identifying missing information, and updating our systems to reflect accurate data. Collaborate closely with customer service, logistics, and technical teams to ensure timely resolutions and an excellent customer experience Key Responsibilities: Review and respond to incoming Level 1 support tickets related to address issues. Validate delivery addresses for accuracy, format, and completeness using internal tools or external databases. Identify and fill in missing information (e.g., postal codes, unit numbers, city names) based on available data. Communicate with internal teams or customers when additional clarification is required. Update ticketing systems and CRM platforms with corrected or completed data. Escalate complex issues to Level 2 or Level 3 support or relevant departments as needed.

Career Area: Sales : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Reporting to the Asia-Pacific MineStar Regional Sales Manager as the MineStar Regional Sales Representative for India, you will be responsible for achieving sales, working in conjunction with Cat Dealers and partners, as well as through direct interaction with the surface and underground mining customers within Caterpillar s Technology MineStar Solutions group. You will be accountable for leading, generating, developing, quoting, negotiating and closing sales of the MineStar Solutions portfolio of products and services. You will be accountable for owning, developing and maintaining a strong relationship with the Caterpillar Dealers in your assigned territory of India, whilst achieving high degrees of customer satisfaction. You will provide Voice of Customer (VOC) and Voice of Dealer (VOD) to other Mining Technology teams, including product certification, development, support, deployment, and application consulting teams. You will also be responsible for analyzing the territory market opportunities and trends to assist in the development of the annual business plan, dealer growth and development plans, new markets development and marketing plans. You will work together with commercial support and product teams to develop commercial offers and programs. Additionally, you may be involved in trade and customer association events as well as other activities to assist in the execution of the product strategy. To be successful, the Regional Representative will understand the value drivers for mining customers, for a variety of both with a particular focus on underground and surface mining applications, as well as profit streams throughout the customer and product/services lifecycle. Job Duties o Understand mining customer buying behaviors and needs. o Manage Dealers and mining customers in the assigned territory and achieve annual operating plan o Regularly monitor and report accurately on progress and results through the use of Salesforce CRM online tool. o Participate in monthly forecast review meeting. o Analyze new markets, competition, and economic & industry trends within the assigned territory. o Actively engage in business development and initiate product certification requests in new markets. o Actively engage and carry out dealer development activities. o Execute support and sales variance within pre-established budget and guidelines for territory. o Conduct/participate in customer/dealer training events and application support from field and dealers. o Execute commercial programs and campaigns within the territory, including the commercial aspects of technology hardware and software upgrades. o Provide input, including Voice of Customer and Voice of Dealer, to Mining Technology teams to determine industry solutions and marketing strategy o Establish and monitor policies and guidelines for the project to ensure specific, management goals are met and desired results are achieved. Degree Requirement: Bachelor s Degree or equivalent in marketing, business, finance, information systems, engineering, or relevant experience. 5+ years of industry experience, specific to mining technology also required Top Candidate qualifications o Prior experience with and a deep knowledge of the MineStar technology portfolio o Awareness of and involvement in the MineStar deployment and implementation phase o Strong understanding of the Indian mining-market dynamics and environment o Existing relationships with the India mining Dealers and Customers o Self-starter, sound commercial and business judgment, analytical skills, leadership skills, and communication skills. o Understanding of mining technology and the value created by the solutions in this space o Dealer/Channel management experience. o Business development experience (new markets). o Project development experience. o A well-developed perspective/understanding of mining customers' business needs. o Understanding of Caterpillar Dealer organization, competitive merchandising programs, and mining operational value drivers. o Ability to work independently in the field in a fast-paced environment. Additional information o The location for this position is Bangaluru, supporting the region of India. o Technology support to the GTM Regional team will be required o Relocation assistance, visa sponsorship or ISE positions are not available. o This position will require up to 50% travel both domestically and internationally Relocation is available for this position. Posting Dates: June 3, 2025 - June 10, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to applyJoin our Talent Community .

Meeting with project managers to determine CRM needs. Developing customized solutions within the Salesforce platform. Preparation of the Test ScenariosDesigning, coding, and implementing Salesforce applications. Creating timelines and development goals. Testing the stability and functionality of the application. Troubleshooting and fixing bugs. Writing documents and providing technical training for Salesforce staff. Maintaining the security and integrity of the application software. Desired Candidate Profile Bachelors degree in computer science or software engineering. Previous work experience with application and software development. Experience developing customer-facing interfaces. Advanced knowledge of Salesforce CRM platforms. Proficient in MYSQL, Apex, JavaScript, Native, and VisualForce. Working knowledge of mavensMate or eclipse. Good communication skills. Ability to problem solve high-level software and application issues. Ability to project manage.

Job Information Job Opening ID ZR_1751_JOB Date Opened 16/03/2023 Industry Technology Job Type Work Experience 6-10 years Job Title Salesforce Project Manager City Bangalore Province Karnataka Country India Postal Code 560048 Number of Positions 2 You should have relevant experience of 5+ years in the industry. Determine and define project scope and objectives Predict resources needed to reach objectives and manage resources in an effective and efficient manner Prepare budget based on scope of work and resource requirements Track project costs to meet budget Develop and manage a detailed project schedule and work plan Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables Utilize industry best practices, techniques, and standards throughout entire project execution Monitor progress and make adjustments as needed Measure project performance to identify areas for improvement You demonstrate autonomy, rigor, creativity and enjoy teamwork You have a good sense of customer service and good analytical and synthesis skills. Should be able to demonstrate Empathy, Sharing, Ingenuity and Humility culture Strong written, verbal, presentation, and overall communication skills. Excellent multitasker able to work both independently and on a team. Key Responsibilities: Define project timeline, draft proposals, establish budgets and maintain project documentation throughout project lifecycle. Coordinate between internal teams and external resources, communicating guidelines and deadlines clearly, effectively and consistently. Partner with internal teams, including Sales, Marketing, Engineering, Customer Success and Consulting teams. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Job Information Job Opening ID ZR_2048_JOB Date Opened 28/10/2023 Industry Technology Job Type Work Experience 10-12 years Job Title Consultant City Pune City Province Maharashtra Country India Postal Code 411001 Number of Positions 1 CPQ and OTC expertise is needed here , Order-Cash, CPQ and Subscription management business process consulting experience, Customer needs someone who brings experience of implementing t telecom expert requirement these business processes for other industries and customers Must be telecom expert requirement check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Job Information Job Opening ID ZR_1853_JOB Date Opened 06/04/2023 Industry Technology Job Type Work Experience 5-8 years Job Title Salesforce Project Manager City Bangalore Province Karnataka Country India Postal Code 560048 Number of Positions 2 You should have relevant experience of 5+ years in the industry. Determine and define project scope and objectives Predict resources needed to reach objectives and manage resources in an effective and efficient manner Prepare budget based on scope of work and resource requirements Track project costs to meet budget Develop and manage a detailed project schedule and work plan Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables Utilize industry best practices, techniques, and standards throughout entire project execution Monitor progress and make adjustments as needed Measure project performance to identify areas for improvement You demonstrate autonomy, rigor, creativity and enjoy teamwork You have a good sense of customer service and good analytical and synthesis skills. Should have the ability to demonstrate Empathy, Sharing, Ingenuity and Humility culture Strong written, verbal, presentation, and overall communication skills. Excellent multitasker able to work both independently and on a team. Key Responsibilities: Define project timeline, draft proposals, establish budgets and maintain project documentation throughout project lifecycle. Coordinate between internal teams and external resources, communicating guidelines and deadlines clearly, effectively and consistently. Partner with internal teams, including Sales, Marketing, Engineering, Customer Success and Consulting teams check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Job Information Job Opening ID ZR_2380_JOB Date Opened 04/10/2024 Industry IT Services Job Type Work Experience 6-10 years Job Title Dotnet core developer City Noida Province Uttar Pradesh Country India Postal Code 201309 Number of Positions 1 We are seeking an experienced .NET Core Developer with a minimum of 4+ years of relevant experience. The ideal candidate should possess a strong foundation in developing applications using .NET Core and C#. The role focuses on building high-quality, scalable, and high-performance applications. Responsibilities: Develop and maintain robust, scalable applications using .NET Core and C#. Design and implement Web APIs to support client-side and backend applications. Collaborate with cross-functional teams to define, design, and deliver new features. Follow SOLID principles and best practices in software design and architecture. Utilize Object-Oriented Programming (OOP) concepts for efficient and maintainable code. Debug and resolve technical issues and enhance application performance. Ensure code quality and participate in code reviews. Write unit tests to validate application functionality. Stay updated with the latest technology trends and improvements in .NET Core. : 4+ years of hands-on experience in .NET Core and C#. Expertise in developing Web APIs. Strong knowledge of OOP concepts and SOLID principles. Familiarity with version control tools like Git. Excellent problem-solving and analytical skills. Good communication and teamwork abilities. This is a full-time role with opportunities to work on cutting-edge technologies and contribute to exciting projects. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Job Information Job Opening ID ZR_1570_JOB Date Opened 23/11/2022 Industry Technology Job Type Work Experience 6-10 years Job Title Siebel Developer City Bangalore Province Karnataka Country India Postal Code 560002 Number of Positions 4 Job description Roles and Responsibilities Strong knowledge on Siebel configuration, scripting, workflow, Runtime time events, DVM, SQL analysis. Nice to have skills (maximum of 3) Good to have (Not Mandatory):--. Detailed Siebel - 1. Should have Siebel configuration, workflow and scripting development knowledge 2. Should have strong debugging skills of Siebel application and process related issues 3. Should have working knowledge of integration, data map, web services and ability to debug the related issues. 4. Should have experience in analyzing Siebel log files. 5. Should have basic SQL skills Location Gurgaon ( Client Side post pandemic, initial WFH ), Other location can be considered if candidate is good. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Job Information Job Opening ID ZR_2214_JOB Date Opened 20/04/2024 Industry Technology Job Type Work Experience 5-8 years Job Title Veeva CRM City Chennai Province Tamil Nadu Country India Postal Code 600004 Number of Positions 4 5 years of experience working with Veeva CRM and Veeva Vault, including implementation, configuration, and support. In-depth knowledge of Veeva platform capabilities, including object configuration, workflow design, and data management. Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve technical issues. Excellent communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical stakeholders. Experience working in regulated industries, such as pharmaceuticals or biotechnology, is preferred. Veeva certifications, such as Veeva CRM Administrator or Veeva Vault Administrator, are a plus. Familiarity with related technologies, such as Salesforce.com, is beneficial. Ability to work independently and manage multiple priorities in a fast-paced environment.

Job Information Job Opening ID ZR_1587_JOB Date Opened 26/11/2022 Industry Technology Job Type Work Experience 3-5 years Job Title Software Engineer Backend City Bangalore Province Karnataka Country India Postal Code 560002 Number of Positions 4 We are looking for a passionate individual contributor to join us as part of core engineering team and help us in building our products and platform from scratch. The potential candidate would be part of a strong tech team to help us disrupt the Indian consumer fintech space. You will be responsible for the full product lifecycle including requirements analysis, design, implementation, testing, deployment and post deployment monitoring.Basic Qualification: 1-6 years of strong individual contributor experience as a software engineer. Strong knowledge of object-oriented programming concepts. BS/MS or higher degree in computer science, computer engineering, or related work experience. Knowledge of data structures/algorithms and an understanding of design tradeoffs. Strong knowledge in Java and experience with Spring Framework check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Job Information Job Opening ID ZR_2044_JOB Date Opened 28/10/2023 Industry Technology Job Type Work Experience 4-6 years Job Title Congo Developer City Bangalore North Province Karnataka Country India Postal Code 560002 Number of Positions 4 LocationsBangalore, Pune, Hyderabad, Ahmedabad, Indore What you can expect in the role 1.Admin/Configure Salesforce applications 2.Code for SF applications 3.Able to configure Conga/Apttus CPQ & Billing solutions 4.Must be able to setup products and pricing 5.Able to provide the best possible solution and architecture approach. 6. You are demonstrating deep Contract Management business acumen 7. You are the Conga Contract Lifecycle Management (CLM) expert to shape the future of CLM systems of customers of Globant. 8. You have end-to-end responsibility for planning, designing, and implementing the future CLM in a Salesforce ecosystem. What do we expect from you: 1. Salesforce admin/configuration 2. Conga (Apttus) CPQ / Pricing 3. Conga (Apttus) Billing 4. Salesforce coding/Apex 5. Design and architecture of Salesforce based applications. 6.Hands-on experience with multiple Conga CLM implementations 7.Functional knowledge of Contract Lifecycle Management processes 8.Experience producing requirements and solution design documents check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested