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15.0 - 20.0 years

10 - 14 Lacs

Ahmedabad

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : React.js Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team in implementing effective solutions. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that the applications developed meet both user needs and technical requirements. Your role will be pivotal in fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in React.js.- Strong understanding of component-based architecture and state management.- Experience with front-end build tools and version control systems.- Familiarity with RESTful APIs and asynchronous programming.- Ability to write clean, maintainable, and efficient code. Additional Information:- The candidate should have minimum 5 years of experience in React.js.- This position is based at our Ahmedabad office.- A 15 years full time education is required. Qualification 15 years full time education

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2.0 - 7.0 years

4 - 9 Lacs

Mumbai

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The Client Account Specialist (CAS) liaises with First Advantages Small Business accounts and various internal departments such as Sales, Operations, Service, Product, and Billing. This individual establishes and maintains effective customer relationships and gains trust and respect. They will ensure that the client relationship and customer satisfaction remain a competitive advantage for First Advantage. The CAS helps transition customers from the sales and implementation process into the support phase. CAS is responsible for fostering relationships with any of the customers supported by the team. Individual clients are not assigned to specific CRS, as any team member can assist any customer. CAS fosters relationships with customers and provides them with timely value propositions. This propels customers to grow and achieve goals while simultaneously strengthening their relationship with the business. Roles and Responsibilities: Timely Case Management & Inquiry Resolution - Complete all case management-related inquiries assigned within the Salesforce platform while adhering to established service levels. Ensure that all customer interactions are handled efficiently and effectively. Salesforce Account Monitoring & Maintenance - Monitor, enter, update, and close Salesforce Accounts, Files, and/or Case records. Maintain accurate and up-to-date information to support seamless case management. Proactive Customer Communication - Provide timely follow-up to customers, keeping them informed about the progress of their requests. Ensure that all communications are clear, professional, and empathetic. Report Delivery & SLA Compliance - Ensure that reports and information requests are delivered on time, meeting service level agreements (SLAs). Keep relevant case information updated within Salesforce to facilitate accurate reporting. Collaboration with Sales Team - Identify and collaborate with the sales team on leads to contribute to the organization s overall revenue generation and growth. Foster strong relationships to enhance sales opportunities. Account Retention Management - Maintain account retention targets by developing and nurturing relationships with key decision-makers. Ensure customer satisfaction and loyalty through effective engagement strategies. Customer Feedback & Product Improvement - Obtain first-hand customer information and make recommendations for improvements to products and services. Actively seek feedback to drive enhancements. Relationship Development - Identify and develop multi-level relationships with key decision-makers to ensure retention and relationship stability. Leverage these relationships to support business objectives. Product Expansion Proposals - Propose additional products and services to expand the organization s footprint within existing accounts. Identify opportunities for upselling and cross-selling. Leadership Collaboration on Product Enhancements - Identify and partner with the leadership team on any product gaps and/or enhancements. Collaborate to ensure that customer needs are met effectively. Additional Duties as Assigned - Perform other duties as assigned by management, demonstrating flexibility and a willingness to support team objectives. Required Skills & Qualifications Proven experience in case management or customer service roles. Proficiency in Salesforce or similar CRM platforms. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. Excellent problem-solving skills and attention to detail. Experience in sales support or account management is a plus. Ability to build and maintain relationships with key stakeholders. Strong analytical skills to assess customer needs and recommend solutions. Ability to work collaboratively within a team environment. Flexibility to adapt to changing priorities and business needs. Proficiency in creating and delivering PowerPoint presentations to effectively communicate ideas and information to various audiences. High proficiency in standard MS Office applications (Outlook, Word, Excel & PowerPoint). Education & Experience Full-time Graduation (any discipline) Minimum of 2 years of call center or related experience preferred. Familiarity with productivity software, CRM systems and other call center technologies preferred. Salesforce CRM experience is a plus. Working Environment Hybrid (Location: Mumbai / Bangalore) United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

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2.0 - 6.0 years

4 - 8 Lacs

Kolkata, Mumbai, New Delhi

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Pinnacle Group exists to connect people with opportunity. For the last 25 years, weve done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If youre looking for a new opportunity where you can truly make a difference, we hope youll apply for a position with us. Job Summary Responsibilities Configure Salesforce CRM with custom objects, fields, and security settings for multiple teams across the business. Configure Conga CLM on the Salesforce platform for contract creation, workflows, security, and reporting for legal operations. Build automations using Salesforce Flow to streamline CRM and CLM processes (e.g., contract approvals, sales outreach, compliance requirements). Write SOQL queries to support reporting and data validation. Manage user accounts, roles, permission sets, and sharing rules. Create and customize reports and dashboards for business insights. Collaborate with stakeholders to identify configuration needs and propose enhancements and create a comprehensive development plan. Requirements 3+ years of experience in Salesforce administration, including configuration, security, and workflows. 1+ years of experience with Conga CLM administration, including workflows and reporting. Proficiency in Salesforce Flow for building automations and process optimization. Experience with SOQL for querying data and building reports. Strong understanding of Salesforce security models (profiles, permission sets, sharing rules). Salesforce Certified Administrator required; Conga CLM Administrator or App Builder preferred. Excellent communication and stakeholder management skills for on-site collaboration. Bachelor s degree in Computer Science, IT, or related field (or equivalent experience). Qualifications

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2.0 - 5.0 years

4 - 7 Lacs

Kolkata, Mumbai, New Delhi

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Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. Were looking for passionate individuals to join our team and help drive impactful results for our customers. If youre dedicated to delighting customers and promoting growth and innovation - we want you on our team! Position Title: Senior Billing Analyst Position Summary: The Senior Billing Analyst will spend the majority of their time ensuring the appropriate setup of customer contracts into systems of record, executing accounting control points around invoicing and executing invoicing of customer transactions. This role also involves the reconciliation of revenue and billing results to control totals and comparison to various reference points such as prior periods, disparate systems, forecasts, etc. Essential Job Functions: Order/contract setup and review Execution of customer invoicing of various types (batch transactional billings, subscription billings) Reconciliation of invoicing to revenue results Reconciliation of disparate systems Generation of billing data Raising client invoices for services provided and expenses incurred Raising third party commission invoices Issuing client credit notes and re-invoicing where required Weekly invoice reconciliation to ensure all billing issued has been delivered Manage internal mailbox for invoices that require manual intervention before delivery to the client Maintaining clients purchase order, address and contact details Processing manual opportunities for split commission reporting Triggering contract commencement dates in the CRM and ERP systems Collating requests for replacement hardware (MFA tokens). Entering details and maintaining an internal consolidated spreadsheet of requirements and sending instructions to the third-party supplier for dispatch Required Skills: Ability to work in fast paced environment Ability to learn systems and process within a public company internal control environment Experience with Microsoft Excel Preferred Skills: Ability to make process improvement recommendations Microsoft Dynamics ERP Experience with Salesforce CRM Education and Experience: Bachelor s degree or Associates degree in Accounting 5+ years relevant experience in Billing We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. Were proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

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0.0 - 3.0 years

2 - 5 Lacs

Ernakulam

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Christ Knowledge City is looking for Marketing Executive to join our dynamic team and embark on a rewarding career journey. Researching and brainstorming each stage of the project. Delegating assignments to members of the graphics and advertising departments, as needed. Supervising employees' work, providing direction and clarification, as needed. Ensuring adherence to clients' specifications. Coordinating efforts to ensure that campaigns are completed. Adhering to time and financial restrictions. Tracking changes in consumer engagement following the roll - out of each marketing campaign. Compiling reports detailing the effects exerted by each campaign, and sharing these with clients.

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10.0 - 18.0 years

18 - 25 Lacs

Navi Mumbai

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The WAB-GROUP is an innovative, globally active, and leading mechanical engineering group specializing in process technology solutions. From our headquarters in Muttenz, Switzerland, we support our global clientele together with our 6 subsidiaries and over 40 local sales partners. In 2013, WAB-GROUP, established WAB India Pvt. Ltd., a wholly owned subsidiary, located in Turbhe, Navi Mumbai, with manufacturing facilities in Turbhe & Daman. Our facility includes a warehouse and assembly line as well as a Process Technology Center where our clients can conduct trials under laboratory conditions. From here, at present we serve customers in India Bangladesh & Sri Lanka. For our office in Turbhe, Navi Mumbai, we are looking for a committed, dynamic, technically sound, and customer-focused individual to join us as a Sales Manager to drive revenue growth and manage strategic accounts across our operating regions. This is a high-impact, full-time role requiring a hands-on professional with strong technical acumen, deep industry understanding, and excellent interpersonal skills. You will play a pivotal role in expanding our market presence, launching new products, nurturing long-term customer relationships, and driving key sales initiatives in collaboration with the leadership team. Your responsibilities: Lead, mentor, and manage a team of Area Sales Managers to ensure alignment with sales targets, regional strategies, and customer satisfaction goals. Serve as a trusted advisor to customers by providing consultative and technical support throughout the sales cycle. Lead end-to-end sales activities including prospecting, lead qualification, product demonstrations, negotiations, deal closure, and coordination of after-sales service. Achieve defined sales targets and increase market share within assigned territories and industry verticals. Manage and grow strategic key accounts while identifying and developing new business opportunities. Conduct technical presentations and discussions with key decision-makers and end-users. Represent the company at trade shows, exhibitions, and industry events. Collaborate with internal technical, support, and service teams to ensure customer satisfaction from solution design to post-installation support. Maintain accurate and updated records of sales pipeline, forecasts, and activities using CRM tools (preferably Salesforce) Provide market feedback, customer insights, and competitor intelligence to the leadership team. Work closely with cross-functional teams to support product development and go-to-market strategies. Your Profile: Qualifications: Degree/Diploma in Mechanical, Chemical, or Process Engineering. 10+ years of field sales experience in industrial/process equipment. Skills & Competencies Experience in leading and coaching regional/area sales teams with a focus on performance management and team development. Proven track record of consistently meeting or exceeding B2B/industrial sales targets. Strong technical aptitude with the ability to translate customer needs into product solutions. Excellent sales and negotiation skills with a consultative selling approach. Exceptional communication, presentation, and relationship-building skills. Experience managing complex sales cycles and high-value accounts. Willingness to travel extensively across assigned regions. Proficiency in Microsoft Office and CRM platforms (preferably Salesforce). High self-motivation, accountability, and problem-solving ability. Ability to work independently and within cross-functional teams. Experience in territory management and customer segmentation for optimized market reach. Proficiency in English, Hindi & Marathi (spoken and written) An Ideal Candidate Profile The ideal candidate is a results-driven, technically strong salesperson with a passion for fieldwork and team leadership. They thrive in customer-facing roles, enjoy extensive travel, and excel at understanding customer needs and converting them into business opportunities. A successful candidate will have proven experience in managing Area Sales Managers or regional teams, along with the ability to align technical requirements with commercial solutions. Why Join WAB India? Be part of a global technology leader with cutting-edge solutions. Opportunity to be involved in high-impact product launches and business growth initiatives. Work in a collaborative, growth-driven culture with exposure to international markets. Competitive compensation and performance-linked incentives. We look forward to receiving your complete application in an electronic form and will be happy to answer any questions. WAB INDIA PVT. LTD. Ms. Jean Patrick Coordinator Plot No. D 36/3B T.T.C. Industrial Area, Turbhe Navi Mumbai - 400 705 India Email : j.patrick@wab-group.com Tel: +91 22 613 171-00 Website : http://www.wab-group.com

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0.0 - 4.0 years

1 - 5 Lacs

Noida

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About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Job Hai Job Hai is InfoEdge's latest endeavor to create a Digital Ecosystem and Simplify Hiring for Blue Collar Job Seekers and the SMEs & Enterprises who hire them. Our vision is to make Jobs accessible to every Blue Collar worker in a Hyperlocal, Fraud-free environment and help Employers connect with relevant candidates for all grassroot level jobs quickly and seamlessly. Title: Senior executive, Inside sales Desired Experience: 1-4 years Required Educational Qualification: Graduate in any field Roles and Responsibilities of Inside Sales Executive: • Develop and maintain relationships with existing customers to identify selling premium product opportunities through emails, telephone calls, and live website chats • Research and understand customer needs and tailor premium product recommendations to their specific situation • Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails. • Perform effective online demos for prospects • Build and maintain relationships with existing customers to drive repeat business and customer referrals • Negotiate and close sales deals to achieve monthly sales targets • Stay up-to-date on industry trends, products, and competitors

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2.0 - 4.0 years

0 Lacs

Noida

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Responsibilities: * Manage sales pipeline development using Hubspot & Zoho CRM. * Drive business growth through lead gen, cold outreach & field meetings. Sales incentives

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8.0 - 12.0 years

25 - 35 Lacs

Chennai

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Salesforce Business Systems Analyst (BSA) with experience in both SFDC (Salesforce Platform) , SFMC(Salesforce Marketing Cloud), SFCC (Salesforce Commerce Cloud) Must have strong experience in Sales Cloud, Service Cloud, Marketing Cloud, and other relevant Salesforce modules. Good experience with Salesforce's commerce solutions, including B2C Commerce, B2B Commerce, and related technologies. Strong analytical skills, including requirements gathering, process mapping, and user story writing. Excellent ability to communicate technical concepts to both technical and non-technical audiences. Ability to identify and resolve technical and business problems related to Salesforce solutions.

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4.0 - 6.0 years

30 - 35 Lacs

Kolkata, Mumbai, New Delhi

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Aster Medcity is looking for Associate Billing MIMS Hospital Calicut to join our dynamic team and embark on a rewarding career journey Processes customer invoices, payments, and reconciliations in billing systems Ensures accuracy of billing information and resolves discrepancies Supports month-end closing and reporting activities Assists in improving billing workflows and financial accuracy

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0.0 - 5.0 years

2 - 7 Lacs

Chennai

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Max Life Insurance Company Limited is looking for Senior Officer to join our dynamic team and embark on a rewarding career journey LeadershipProvide leadership and guidance to team members, fostering a positive work environment Lead by example, demonstrating professionalism, integrity, and dedication to the organization's goals and values Project ManagementManage and coordinate projects from initiation to completion, ensuring adherence to timelines and budget constraints Develop project plans, allocate resources, and monitor progress to achieve project objectives Identify and mitigate risks to project success, implementing appropriate solutions as needed Operational EfficiencyStreamline processes and procedures to improve operational efficiency and effectiveness Identify opportunities for automation or technological enhancements to optimize workflow and productivity Collaborate with cross-functional teams to implement process improvements and best practices Data Analysis and ReportingAnalyze data to identify trends, patterns, and insights relevant to the organization's objectives Generate reports and presentations to communicate findings and recommendations to key stakeholders Utilize data-driven insights to inform decision-making and drive continuous improvement initiatives Stakeholder EngagementBuild and maintain relationships with internal and external stakeholders, including clients, partners, and vendors Collaborate with stakeholders to understand their needs and requirements, ensuring alignment with organizational objectives Effectively communicate project updates, issues, and resolutions to stakeholders, fostering transparency and trust Compliance and Risk ManagementEnsure compliance with relevant laws, regulations, and internal policies and procedures Proactively identify and address potential risks and compliance issues, implementing appropriate controls and safeguards Keep abreast of industry developments and best practices to inform risk management strategies

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0.0 - 5.0 years

2 - 7 Lacs

Hyderabad

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Max Life Insurance Company Limited is looking for Senior Officer to join our dynamic team and embark on a rewarding career journey LeadershipProvide leadership and guidance to team members, fostering a positive work environment Lead by example, demonstrating professionalism, integrity, and dedication to the organization's goals and values Project ManagementManage and coordinate projects from initiation to completion, ensuring adherence to timelines and budget constraints Develop project plans, allocate resources, and monitor progress to achieve project objectives Identify and mitigate risks to project success, implementing appropriate solutions as needed Operational EfficiencyStreamline processes and procedures to improve operational efficiency and effectiveness Identify opportunities for automation or technological enhancements to optimize workflow and productivity Collaborate with cross-functional teams to implement process improvements and best practices Data Analysis and ReportingAnalyze data to identify trends, patterns, and insights relevant to the organization's objectives Generate reports and presentations to communicate findings and recommendations to key stakeholders Utilize data-driven insights to inform decision-making and drive continuous improvement initiatives Stakeholder EngagementBuild and maintain relationships with internal and external stakeholders, including clients, partners, and vendors Collaborate with stakeholders to understand their needs and requirements, ensuring alignment with organizational objectives Effectively communicate project updates, issues, and resolutions to stakeholders, fostering transparency and trust Compliance and Risk ManagementEnsure compliance with relevant laws, regulations, and internal policies and procedures Proactively identify and address potential risks and compliance issues, implementing appropriate controls and safeguards Keep abreast of industry developments and best practices to inform risk management strategies

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1.0 - 3.0 years

3 - 5 Lacs

Hubli, Mangaluru, Mysuru

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Job description Job Title Name : Business Development Associate Be apart of our Visionary Workspace Landscaping Organization Who are we? Gamlaa is one of India s rapidly expanding Greenery Partners that helps large and swanky corporate workplaces embrace the biophilic work culture! We believe that a healthy work environment is essential for the well-being of both employees and the planet. We are a team of transcendent, nimble-footed, and ambitious individuals who are unmatched in the field of the Workspace Landscaping industry. We have partnered with 350+ companies serving close to 50 million corporate square feet workspaces in 7 major cities of India. We are very aspirational and want you to be part of our vision. As Gamlaa grows, so will you! We will help you explore your untapped potential that ll have a mammoth impact in achieving your as well as the company s milestones. About the Role: Business Development Associate will play a crucial role in expanding Gamlaas market presence, driving revenue growth, and building long-term relationships with clients in the furniture, glass, carpet, and related industries. This role requires a strong focus on end-to-end client pitches, sales strategies, and exceptional relationship-building skills. Key Responsibilities: Sales Strategy Lead Generation Client Pitches and Presentations Relationship Building Consultative Selling Negotiation and Deal Closure Account Management Collaboration and Coordination Key Qualifications: Bachelor s / Masters degree in Business Administration, Marketing, or a related field. Should be from Core Sales Team with at least 1-3 years of work experience Excellent communication, managerial, presentation, and negotiation skills. Strong relationship-building abilities and the ability to influence key stakeholders. Self-motivated, results-oriented, and target-driven mindset. Exceptional organizational and time management skills. Proficiency in Salesforce CRM software and MS Office Suite. Willingness to travel as needed to meet clients and attend industry events. If you are a self-motivated and goal-oriented professional with a strong sales background in the furniture, glass, carpet, or related industries, we invite you to join our team as a Business Development Manager at Gamlaa. Together, we can drive growth, establish strong client relationships, and transform indoor and outdoor spaces with our innovative greenery solutions. This role offers limitless potential for the right candidate. So, if youre the kind of person who likes to take up challenges, loves to take risks and try new things, then we want to hear from you! Our company embraces diversity and inclusivity by accepting individuals of all sexual orientations, genders, religions, nationalities, ages, and races. Those who possess talent and determination will be provided with the necessary support and opportunity to make a significant contribution to the companys future

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2.0 - 7.0 years

2 - 6 Lacs

Mumbai

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Client Account Specialist - (CAS/SCAS) - Mumbai/Bangalore - First Advantage Mumbai, Maharashtra, India Play Video Job Info Why First Advantage Apply The Client Account Specialist (CAS) liaises with First Advantages Small Business accounts and various internal departments such as Sales, Operations, Service, Product, and Billing. This individual establishes and maintains effective customer relationships and gains trust and respect. They will ensure that the client relationship and customer satisfaction remain a competitive advantage for First Advantage. The CAS helps transition customers from the sales and implementation process into the support phase. CAS is responsible for fostering relationships with any of the customers supported by the team. Individual clients are not assigned to specific CRS, as any team member can assist any customer. CAS fosters relationships with customers and provides them with timely value propositions. This propels customers to grow and achieve goals while simultaneously strengthening their relationship with the business. Roles and Responsibilities: Timely Case Management & Inquiry Resolution - Complete all case management-related inquiries assigned within the Salesforce platform while adhering to established service levels. Ensure that all customer interactions are handled efficiently and effectively. Salesforce Account Monitoring & Maintenance - Monitor, enter, update, and close Salesforce Accounts, Files, and/or Case records. Maintain accurate and up-to-date information to support seamless case management. Proactive Customer Communication - Provide timely follow-up to customers, keeping them informed about the progress of their requests. Ensure that all communications are clear, professional, and empathetic. Report Delivery & SLA Compliance - Ensure that reports and information requests are delivered on time, meeting service level agreements (SLAs). Keep relevant case information updated within Salesforce to facilitate accurate reporting. Collaboration with Sales Team - Identify and collaborate with the sales team on leads to contribute to the organization s overall revenue generation and growth. Foster strong relationships to enhance sales opportunities. Account Retention Management - Maintain account retention targets by developing and nurturing relationships with key decision-makers. Ensure customer satisfaction and loyalty through effective engagement strategies. Customer Feedback & Product Improvement - Obtain first-hand customer information and make recommendations for improvements to products and services. Actively seek feedback to drive enhancements. Relationship Development - Identify and develop multi-level relationships with key decision-makers to ensure retention and relationship stability. Leverage these relationships to support business objectives. Product Expansion Proposals - Propose additional products and services to expand the organization s footprint within existing accounts. Identify opportunities for upselling and cross-selling. Leadership Collaboration on Product Enhancements - Identify and partner with the leadership team on any product gaps and/or enhancements. Collaborate to ensure that customer needs are met effectively. Additional Duties as Assigned - Perform other duties as assigned by management, demonstrating flexibility and a willingness to support team objectives. Required Skills & Qualifications Proven experience in case management or customer service roles. Proficiency in Salesforce or similar CRM platforms. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. Excellent problem-solving skills and attention to detail. Experience in sales support or account management is a plus. Ability to build and maintain relationships with key stakeholders. Strong analytical skills to assess customer needs and recommend solutions. Ability to work collaboratively within a team environment. Flexibility to adapt to changing priorities and business needs. Proficiency in creating and delivering PowerPoint presentations to effectively communicate ideas and information to various audiences. High proficiency in standard MS Office applications (Outlook, Word, Excel & PowerPoint). Education & Experience Full-time Graduation (any discipline) Minimum of 2 years of call center or related experience preferred. Familiarity with productivity software, CRM systems and other call center technologies preferred. Salesforce CRM experience is a plus. Working Environment Hybrid (Location: Mumbai / Bangalore)

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6.0 - 11.0 years

8 - 13 Lacs

Mumbai

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Job Title: Account Based Marketing Manager - Global Campaigns Location: Mumbai, India (On-site) Work Schedule: Monday - Friday About Black Box: Black Box is a global leader in delivering innovative connectivity, communication, and IT infrastructure solutions. We work across diverse verticals, including healthcare, finance, manufacturing, SLED, retail, and TMT, crafting technology solutions that transform industries. Are you an expert in Account-Based Marketing (ABM)? Do you thrive in a dynamic environment where your creativity and strategic thinking can make a real impact? If yes, this is your opportunity to join a global marketing team and play a pivotal role in driving personalized, targeted campaigns for high-value accounts. What You ll Do: As the Marketing ABM Expert, you ll be the go-to person for executing impactful ABM strategies that elevate Black Box s presence across all verticals and horizontals. Your responsibilities will include: Developing, executing, and optimizing ABM campaigns to support vertical and horizontal marketing communications program managers. Leveraging Salesforce, 6sense, and Pardot to manage and track ABM efforts, ensuring alignment with customer journeys. Creating targeted digital campaigns, utilizing platforms such as Google Ads and social media channels (LinkedIn, Facebook, Instagram, Twitter). Crafting personalized content and messaging that resonates with specific account personas. Monitoring, analyzing, and reporting campaign performance to measure ROI and identify areas for improvement. Collaborating closely with sales and marketing teams to align efforts and achieve shared goals. Keeping up-to-date with ABM trends and best practices to drive innovation. What We re Looking For: Bachelor s degree in Marketing, Business, Communications, or a related field. 6+ years of experience in B2B Marketing. 4+ years of experience in Account-Based Marketing. Expertise in Salesforce CRM, Pardot, and Google Ads. Strong understanding of social media platforms and how to leverage them for ABM. Proven ability to create and execute personalized marketing strategies at scale. Data-driven mindset with experience analyzing metrics and optimizing campaigns. Excellent communication and collaboration skills. A proactive, solutions-oriented approach with a passion for innovation. Why Black Box? At Black Box, you ll work with a passionate team of professionals who are committed to driving business transformation through marketing innovation. We offer opportunities for professional growth, access to cutting-edge tools, and the chance to make a real impact in a global organization. If you re ready to shape the future of marketing at Black Box, we d love to hear from you! How to Apply: Submit your resume and a brief cover letter detailing your experience and enthusiasm for ABM. Black Box is a leading technology solutions provider. Our mission is to accelerate our customers business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal-opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

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10.0 - 18.0 years

18 - 24 Lacs

Navi Mumbai

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Your responsibilities: • Lead, mentor, and manage a team of Area Sales Managers to ensure alignment with sales targets, regional strategies, and customer satisfaction goals Lead end-to-end sales activities including prospecting, lead qualification

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3.0 - 6.0 years

5 - 9 Lacs

Bengaluru

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Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Has a developed proficiency of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. Establishes the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impact Impacts a team, by example, through the quality service and information provided Uses discretion to change work procedures and practices. Leadership Provides guidance and support to junior team members. Problem Solving Provides solutions to atypical problems based on existing precedents or procedures. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Responsible for RFQ management buying activities, negotiation, exception management, quality control, and vendor relations. Assists Project Team Lead to identify process gaps, improvement, and any other ancillary tasks as project support. Ensures integrity of the entire sourcing process through the proper approval process. Assists the Project Team Lead in preparation and assignment of open un-reconciled item to the reviewers. Provides real-time suggestions to bring accuracy and efficiency. Provides feedback to reviewers on errors and training. Performs other duties as assigned. Complies with all policies and standards.

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3.0 - 5.0 years

11 - 15 Lacs

Hyderabad

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Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Minimum Qualifications: Bachelors degree in engineering, Computer Science, Information Systems/technology, or equivalent and related field with: 3-5 years of experience with programming languages such as C & C++ Experience with Git, Perforce or equivalent Source Code Management Systems. Masters degree in engineering, Computer Science, Information Systems/technology, or equivalent and related field with: 2-4 years of experience with programming languages such as C & C++ Experience with Git, Perforce or equivalent Source Code Management Systems. Skills/Experience: Proficient in C,C++ fundamentals, Object-oriented Programming methodologies, Multithreaded Programming and OS fundamentals. Good analytical / problem solving / sound reasoning skills Experience in video domain or multimedia systems (preferred) Exposure to Linux/Windows Kernel/User Mode driver development (preferred) Experience in Windows Debugging Tools & Development Environments , Direct3D APIs (preferred) Knowledge of various video specifications as such H.264, H.265 (preferred) Principal Duties and Responsibilities: Applies Software knowledge to assist and support the design, development, creation, modification, and validation of video kernel drivers & solutions for Windows on Snapdragon. Analyzes user needs and software requirements. Designs and implements software features for products and systems. Participates in the design, coding for features, unit testing, debugging fixes, and integration efforts to ensure projects are completed on schedule. Assists in performing code reviews and regression tests as well as the triaging of issues Collaborates with others team members to accomplish project objectives. Writes technical documentation for software projects. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc.

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2.0 - 7.0 years

13 - 17 Lacs

Hyderabad

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Job Area: Operations Group, Operations Group > Project Analyst General Summary: Job OverviewQualcomm Customer Engineering team is seeking a highly organized, self-motivated problem solver with exceptional communication skills and expertise as a Salesforce Service Cloud Specialist. The ideal candidate will have Salesforce administrative experience with a strong knowledge of standard (out-of-the-box) Salesforce administrative functions and features, including but not limited to reports/dashboards, case assignments, validations, and profiles/permissions sets. This individual will work closely with Operations, Administrators, Customer Engineering, and IT Development teams to support, organize, prioritize, manage and deliver a large variety of support requests and issues by leveraging established processes, solutions, or features and escalating/driving improvements when necessary. This role requires the ability to extract business needs , identify and promote existing solutions/workarounds , connect stakeholders , discover answers or data, assess impact, collect requirements , write and define user stories, perform user acceptance testing, write/update user trainings, and promote user adoption of new solutions . Salesforce Admin, Business Analys, and/or Advanced Admin certification is preferred. Responsibilities include: Utilize broad knowledge of Salesforce Service Cloud to support internal and external customers as well as the company's programs though standard and available custom features . Collaborate with Data and Business Analysts, System Administrators, Development teams, and Customer Engineers to collect, interpret, analyze, and document use, functional, and technical requirements for new projects and enhancements. Must triage and share solutions/workarounds/status updates for known system issues , compile and prioritize new issues, and test/QA delivered solutions. Ensures effective processing of internal stakeholder support tickets submitted through JIRA by internal users for support on case team management, customer role/profile changes, attachment visibility, tools licensing, general tech support and use of the system(s), system downtime and case assignment corrections/redirections. Backup of administrative business operations around case support entitlement for contractually licensed customers, case assignment rule and queue, reports and dashboards, and other administratively controlled operational functions. Enabling users and supporting business needs through profile changes, reports type creation , validation analysis, sharing rules evaluation, and record/values configurations . Experience with Data Load, Import Wizard, and/or Workbench for database management tasks, including defining, preparing, and executing data corrections and alignment tasks . Create and execute user guides and process documentation for end users. Work with internal stakeholders (CE team, Finance, Engineering, Sales, etc.) to gather requirements, support, and develop functional work statements as needed . Excellent organizational, prioritization, and time management skills. Demonstrate a strong work ethic and ready to execute best practices for supporting the business. Customer support experience maintaining, triaging, and troubleshooting existing programmatic integrations with internal and external systems. Required if we take up Case API, otherwise not necessary Strong communication abilities and soft skills like organization are essential- Must be capable of addressing a diverse range of audiences. Minimum Qualifications: 2+ years relevant work experience on Salesforce Lightning administration Bachelor in one of the following or equivalent experience Business Administration, Business Operations, Data Analysis, Communication or Information Systems, or related field Expert level knowledge in MS Excel (current versions) and MS PowerPoint Preferred Qualifications: Master's in Business Administration, Business Operations, Computer Science, Information Systems, or related field Salesforce Certified Administrator, Advanced Administrator, or Business Analyst Experience using, interacting and supporting established API or programmatic integrations Minimum Qualifications: Associate's degree in Business Administration, Management, Computer Science, Engineering, Computer Science, or related field. OR High School Diploma or equivalent and 2+ years of relevant work experience.

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8.0 - 13.0 years

10 - 15 Lacs

Bengaluru

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Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Job Overview: Develops, creates, and modifies general computer applications software or specialized utility programs. Analyzes user needs and develops software solutions. Designs software or customizes software for client use with the aim of optimizing operational efficiency. Modifies existing software to correct errors, allow it to adapt to new hardware, or to improve its performance. Analyzes user needs and software requirements to determine feasibility of design within time and cost constraints. Confers with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces. Stores, retrieves, and manipulates data for analysis of system capabilities and requirements. Designs, develops, and modifies software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design. The responsibilities of this role include Working independently with no supervision. Making decisions that are significant in impact, influencing overall program or project success, finances, and/or the ability to meet objectives; errors are not readily apparent due to the complexity of work process/product or time between decisions and results; errors typically result in significant expenditure of time, resources, and funds to correct. Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents. Having a great degree of influence over key organizational decisions (e.g., is making or directly making key decisions that have substantial impact on the organization). Completing tasks that require multiple steps that can be performed in various orders; tasks require simultaneously executing multiple cognitive abilities and maintaining information in short or long-term memory. Regularly determines what needs to be done and is involved with sharing innovative solutions to achieve broad policies and objectives. Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required. Occasionally participates in strategic planning within own area affecting immediate operations. PRINCIPAL DUTIES AND RESPONSIBILITIES Seeks information within and outside of team to identify and manage overarching technical issues and wide-ranging solutions. Resolves design and technical issues related to technical area of expertise. Serves as a technical expert for technology related to an overall large system. Determines best strategies to solve current and future technical challenges associated with area of expertise. Collaborates with others inside and outside of project team to accomplish project objectives. Solves highly complex technical problems that affect multiple software layers or teams. Makes significant decisions as it pertains to the approach in coding large features or modules. Acts as a tech lead and on major projects to ensure they are driven to completion. Consults with other large project team leaders to determine how best to address a new or unique problem. Analyzes project requirements to determine time and resources required. Reviews and advises on coding efforts to ensure that projects are completed to specification. Works with high-level representatives from other functions (e.g., testing group, product group, customers) to integrate plan for software design of large initiative. Networks with customers and colleagues within and outside of Qualcomm to gain insight, ideas, and connections. Discusses state of software solution, approach, or other information with customers and others outside of Qualcomm. REQUIRED COMPETENCIES (All competencies are required upon entry) Analyzing Complex Information - The ability to collect information from a variety of different sources (e.g., platform level performance, resource constraints, performance dashboards, etc.), and identify fundamental patterns/trends across sets of highly complex data. This includes the ability to gather, integrate, and interpret high level information from multiple sources. Building Trusting Relationships - The ability to build trusting, collaborative relationships and rapport with different types of people and businesses. This includes delivering on commitments and maintaining confidential information, as well as being approachable, showing interest in the other person, and relating well to people regardless of personality or background. Communicating Effectively - The ability to compellingly communicate one's perspectives and ideas to all levels of the organization. This includes the ability to convey complex information in an engaging way, adapt the message, delivery, and point-of-view based on the audience's real-time or anticipated reactions. This also includes active listening, and eliciting questions, participation, and buy-in from the audience. Communication - The ability to convey information clearly and accurately, as well as choosing the most effective method of delivery (e.g., email, phone, face-to-face). This includes using a technically sound communication style both verbally and in writing. Creating the New and Different - The ability to be creative. This includes the ability to produce breakthrough ideas, being a visionary, managing innovation, seeing multiple futures, having broad interests and knowledge, and gaining support in order to translate new ideas into solutions. This also includes the ability to plan and implement unconventional ideas and speculate about alternative futures without all of the data. Dealing with Conflict - The ability to quickly and directly address problems, find common ground, and persevere on tough assignments. This includes having the willingness to be centrally involved in debates and facilitating conflict discussion and resolution. Decision Making - The ability to make quick, accurate decisions. This includes the ability to weigh alternatives and take into account the impact of the decisions on people, equipment, or other resources. Demonstrating Personal Flexibility - The ability to demonstrate resourcefulness and resilience in the face of change, obstacles, and adversity. This includes adapting to competing demands and shifting priorities. This also includes improving adaptability, pursuing new skills and knowledge, and regularly seeking feedback from others. Getting Organized - The ability to be organized, resourceful, and planful. This includes the ability to leverage multiple resources to get things done and lay out tasks in sufficient detail. This also includes the ability to get things done with fewer resources and in less time, work on multiple tasks at once without losing track, and foresee and plan around obstacles. Mentoring and Coaching - The ability to develop, coach, and mentor associates. This includes the ability to provide development experiences and network opportunities, advise, and teach to prepare associates for effective job performance. Software Engineering - Knowledge of the overall process for developing new software. This includes knowledge of the roles and responsibilities of software engineering and other functions, major phases, checkpoints and deliverables. This also includes the ability to identify common issues and considerations for bringing a new product to the marketplace. Software Optimization - Knowledge of techniques and approaches to optimize software for specific hardware platforms. This includes basic practices in software optimization and the interaction between software and the hardware platform. Taking Initiative - The ability to attack work activities with drive and energy, understanding the impact of work on key metrics, and making decisions that are in the company's best interest. This includes not being afraid to initiate action before all the facts are known, and driving value-added work tasks to completion. Technical Troubleshooting - Knowledge of systematic approaches to solving common technical problems (e.g., hardware, software, application, operational). This includes the ability to identify problems and report and escalate problems according to established procedures. This also includes the ability to identify available resources for troubleshooting. Time Management - The ability to quickly prioritize mission-critical from less important or trivial work activities. This includes sensing what the next most useful thing is to work on, and focusing on the critical few tasks that add value while putting aside or delaying the rest. Minimum Qualifications Bachelor's degree in Engineering, Electronics and Communication Engineering, Information Systems, Computer Science/Engineering or related field. 8+ years Software Engineering or related work experience. 4+ years experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications Strong knowledge and hands-on experience with the OS concepts, Linux Device Driver, and other RTOS, Hypervisors, Containers etc Experience with the wireless Modem technologies such as 4G/5G, DSDA, DSRC/CV2X, Antenna & Compensator SW design and Validation. Experience with the Telematics Modules architecture, SW Design and Development and commercialization. Knowledge on the Automotive systems and experience with the SW development according to ASPICE and other agile methodologies. 4+ years experience with Programming Language such as C, C++, Java, Python, etc. 15+ years Software Engineering or related work experience. 5+ years experience working in a large matrixed organization. 3+ years of work experience in a role requiring interaction with executive leadership (e.g., Director/ Sr Director or Vice President level and above). Master's Degree in Engineering, Electronics and Communication Engineering, Information Systems, Computer Science/Engineering or related field. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 8+ years of Software Engineering or related work experience. ORMaster's degree in Engineering, Information Systems, Computer Science, or related field and 7+ years of Software Engineering or related work experience. ORPhD in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience. 4+ years of work experience with Programming Language such as C, C++, Java, Python, etc.

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4.0 - 9.0 years

7 - 8 Lacs

Pune

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Technical Support Specialist We are seeking a detail-oriented and customer-focused Technical Support Specialist to join our support team. The ideal candidate will provide first-level technical assistance to customers, troubleshoot issues, and ensure a high level of customer satisfaction. This role requires excellent communication skills, a good understanding of technical systems, and a passion for problem-solving. What will you do Duties and responsibilities Provide technical and application support via phone and email in a professional and timely manner Understand the reported issue and ensure an accurate resolution is provided to the customers, backed with complete documentation Develop skills in analytical thinking and holistic problem solving of technical issues to troubleshoot realtime cases, including the correct use of knowledge-based articles Guide customers through step-by-step solutions and escalate unresolved issues to Level 2 support, if necessary Works closely with Level 2 Engineers/team to solve complex problems and provide customers with all-inone support and solution experience Contributes to SOPs, new procedures and updates as needed Adherence to specific day-to-day work instructions case management in Salesforce, reporting, meeting the SLA s and FCR (First Call Resolution) targets specified by the in-line Manager \ What are we looking for Qualifications A degree in engineering is a must, preferably B. E / B. Tech / M. Tech/BCA/MCA/Bsc(IT/Cs) Experience required Proven experience of 4- 9 years in technical troubleshooting. Ability to work in shifts all time zone in US (primarily 6. 30pm to 3. 30am IST) Good verbal and written communication skills Basic level of proficiency in Microsoft Office Excel and Outlook Good interpersonal and problem-solving skills Ability to work independently and / or in a team environment How will you do it Good interpersonal and problem-solving skills Ability to work independently and / or in a team environment Knowledge, skills, and abilities required Knowledge of HVAC Equipment like chiller, RTU, FCU, AHU etc, is preferred Good understanding of electricals and ability to read and interpret the wiring diagrams Strong customer service know-how Salesforce CRM usage will be an added advantage Information Security Responsibilities Adhere to JCI policies, guidelines and procedures pertaining to the protection of information assets Adhere to JCI product security standards and guidelines for secured software product development The software, licenses, shall be deployed and used only in accordance with JCI licensing agreements Unless provided in the applicable license, notice, or agreement, copyrighted software shall not be duplicated, except for backup and archival purposes Any software that is acquired illegally or does not have a valid license shall not be deployed or used. Copying of third party materials without an appropriate license is prohibited The employees, contractors or third-party personnel shall not copy, extract or reproduce in any way, copyrighted material from the Internet on information systems provided by organization, other than permitted by copyright law Implement appropriate physical and technical safeguards to protect the confidentiality, integrity and availability of information assets All employees, contractors and third parties shall be responsible to report all information security incidents, alerts, warnings and suspected vulnerabilities, in a timely manner, and share such information only with authorized personnel

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2.0 - 5.0 years

4 - 7 Lacs

Mumbai

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IDEAL DELIGHT SERVICES is looking for Marketing Automation Specialist to join our dynamic team and embark on a rewarding career journey Develop and implement marketing automation strategies to enhance campaign efficiency. Collaborate with marketing and sales teams to support automation efforts. Monitor and optimize marketing automation campaigns for performance and ROI. Analyze data and generate reports on marketing automation performance. Stay updated on industry trends and best practices in marketing automation. Provide training and guidance to marketing team members on automation tools and techniques. Prepare and maintain documentation for marketing automation processes and activities.

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6.0 - 11.0 years

25 - 40 Lacs

Chennai

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Salesforce engagements as Solution Architect / Technical Architect with Lightning Web component, AURA and Integrations. (Or) Salesforce Pardot (Marketing Cloud Account Engagement)

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2.0 - 6.0 years

1 - 4 Lacs

Bengaluru

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DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

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7.0 - 10.0 years

6 - 11 Lacs

Bengaluru

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Req ID: 326031 We are currently seeking a Oracle CPQ Developer_326031 to join our team in Bengaluru, Karntaka (IN-KA), India (IN). Role Scope / Deliverables Routine Support Provide support for application production environment, resolving issues, and taking preventive and corrective steps in accordance with SLA"s. Provide Incident and/or problem management for software or configuration defects. Provide configuration management for modifications required to correct defects/problems. with delivered/implemented functionality. Update tickets with proposed solution. Provide Unit Testing for incidents and service requests as required, prior to handing off to PPD to User Acceptance Testing. Collaborate with internal PPD teams on issues that may involve Interfaces, Middleware, Infrastructure, Database, Security, and others. Provide updates to functional and technical design documentation. Work directly with Oracle Support on service requests raise with Oracle for request that fall under PPD"s support contract with Oracle Routine Maintenance Perform data integrity checks on the Oracle CPQ system and data fault clearance. Provide basic PROD application monitoring as mutually agreed upon to PPD Application Manager. Provide release management services for Oracle CPQ Cloud updates Enhancement Services Provide enhancement services for minor enhancements to existing functionality. Key Skills: Knowledge and experience supporting and developing Oracle CPQIncident management, change management, SLA managementGood documentation practices

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