Content & Knowledge management

1 - 5 years

0 Lacs

Posted:6 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Associate in the Content & Knowledge Management team, your role will involve providing end-to-end assistance with internal communications and newsletters, preparing metrics reports for newsletters/campaigns, managing the lifecycle of digital knowledge assets, supporting content migration between platforms, creating data visualizations, performing content tagging and redaction, and supporting virtual/in-person events and conferences. Key Responsibilities: - Provide end-to-end assistance with internal communications and newsletters. - Prepare metrics reports for newsletters/campaigns. - Manage the lifecycle of digital knowledge assets including collection, content review, publication, and distribution. - Support content migration between platforms (e.g., SharePoint, Connected Source, etc.). - Prepare wins and opportunity reports and assist in industry performance tracking, reporting, and high-level analysis. - Create data visualizations to aid decision-making and knowledge capture. - Perform content tagging, transcription, and redaction to ensure high data usability. - Support virtual/in-person events and conferences. Skills and Experience: - Quick learner with experience working independently and collaboratively in fast-paced or unstructured settings. - Keen interest in learning about clients, industries, markets, and services across the PwC Network. - Good data gathering, handling, and analysis skills. - Experience in or willingness to learn new tools such as Salesforce, Alteryx, PowerBI. - Ability to work under pressure and complete projects in a timely manner. - Comfortable asking questions and making suggestions for improvements. - Excellent verbal and written communication skills. - Proficiency in tools like MS Office, SharePoint, Salesforce CRM/Einstein Analytics (preferred). - Knowledge of Healthcare or Consumer Products industry is a plus. - Able to engage effectively with multicultural stakeholders. - Self-motivated, able to multitask and reprioritize as needed. - Detail-oriented, flexible, and adaptable. - Ability to analyze and anticipate stakeholder needs to meet expectations. Qualifications: - MBA in Finance, Economics, or Marketing. - Digital Marketing certification preferred.,

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