Content & Knowledge management

1 - 5 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Overview: You are a motivated and detail-oriented Associate joining a dynamic team providing cross-functional support in content and knowledge management, communications, marketing, editorial, and event coordination. Your role is crucial in delivering consistent, high-quality support to stakeholders, requiring you to work both independently and collaboratively in a fast-paced environment. Key Responsibilities: - Provide end-to-end assistance with internal communications and newsletters. - Prepare metrics reports for newsletters/campaigns. - Manage the lifecycle of digital knowledge assets including collection, content review, publication, and distribution. - Support content migration between platforms (e.g., SharePoint, Connected Source, etc.). - Prepare wins and opportunity reports and assist in industry performance tracking, reporting, and high-level analysis (describing revenue changes month to month and adding as call-outs on slides). - Create data visualizations to aid decision-making and knowledge capture. - Perform content tagging, transcription, and redaction to ensure high data usability. - Support virtual/in-person events and conferences. Skills and Experience: - Quick learner with experience working independently and collaboratively in fast-paced or unstructured settings. - Keen interest in learning about clients, industries, markets, and services/capabilities across the PwC Network. - Good data gathering, handling, and analysis skillset. - Experience in or willingness to learn new tools like Salesforce, Alteryx, PowerBI. - Ability to work under pressure, completing projects in a timely and accurate manner. - Comfortable asking questions, making suggestions on improvements, and best practices. - Excellent verbal and written communication skills. - Proficiency in tools like MS Office, SharePoint, Salesforce CRM/ Einstein Analytics (preferred). - Knowledge of Healthcare or Consumer Products industry is a plus. - Able to engage effectively with multicultural stakeholders. - Self-motivated, able to multitask, and reprioritize as needed. - Detail-oriented, flexible, and adaptable. - Ability to analyze and anticipate stakeholder needs to meet expectations. Qualifications: - MBA in Finance, Economics, or Marketing. - Digital Marketing certification preferred.,

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