Sales Training Manager

Position: FIT Sales Training Manager

Location:

Travel:

Reports to:

Position Summary

As part of our continued learning journey post the Mentora intervention, the FIT Sales Training Manager will play a pivotal role in reinforcing selling skills and driving performance outcomes across key locations. This role focuses on on-the-job coaching and capability building for Relationship Managers (RMs), ensuring sustained application of learning and alignment with business KPIs.

Key Responsibilities

Sales Coaching & Field Support

• Travel across designated locations to support RMs during live B2B and B2C calls.
• Provide real-time coaching to enhance call effectiveness, improve conversion metrics, and support mid and BQ performers.

Skill Reinforcement & Capability Building

• Reinforce FIT Sales Inner Mindset & Outer Skill framework through simulations and feedback.
• Facilitate role plays, case studies, and scenario-based learning.
• Promote usage of tools like FAB, SPANCO, SPIN, Sales Filter, and 7 YES Set.

Performance Enablement

• Build RM confidence in handling diverse sales scenarios:
• Prospecting & Lead Generation
• Client Meetings & Need Analysis
• Objection Handling & Negotiation
• Closing Sales & Relationship Management
• Guide RMs in weekly sales activity planning and go-to-market execution.

Expected Outcomes

• Increased confidence and capability in sales execution.
• Improved alignment with KPIs and sales funnel metrics.
• Strengthened coaching culture and peer learning across the sales ecosystem.

Key Competencies

• Relationship-Oriented Selling
• Emotional Maturity & Resilience
• Communication & Rapport Building
• Prospecting & Customer Profiling
• Presentation & Negotiation Skills
• Time & Self-Management
• Sales Mindset Development

Qualifications & Experience

• Preferably from a hospitality background.
• 10–15 years of experience in sales training, performance coaching, or sales enablement.
• Strong understanding of B2B (MICE) and B2C sales dynamics.
• Familiarity with FIT Sales Selling Skills Workshop or similar frameworks.
• Willingness to travel and work closely with field teams.