Posted:5 days ago|
Platform:
On-site
Full Time
Hiring Experienced Retail Training Managers
Transform Flagship Retail Experiences We are on an exciting journey to overhaul select retail stores and elevate them into flagship retail experiences, with a sharp focus on Customer Experience Transformation. To make this ambitious vision a reality, we are looking for experienced Retail Training Managers who can design and drive high-impact, on-ground training interventions that deliver tangible results.
Key Responsibilities:
Lead and manage impactful training programs focused on Grooming Standards, Customer Greetings, and QMS practices.
Drive strategic initiatives aimed at enhancing Footfall Conversion and improving overall customer experience.
Monitor and track training effectiveness via KPIs like Grooming compliance, Greeting adherence, QMS compliance vs Footfall trends.
Collaborate closely with store teams and leadership to ensure sustained behavioral change and performance improvement.
Main KPIs:
Grooming Standards Compliance ,Greeting Process Effectiveness, QMS vs Footfall Enhancement ,Payroll & Employment Details: Location: Various retail stores (on-ground) Salary: Up to ₹5.5 LPA Location: ,Delhi,Gurgaon, & Bangalore
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
Mercury Solutions Limited
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