Sales Team Leader

1. Team Management & Development

• Lead, supervise, and motivate the sales team to meet and exceed sales targets.

2. Sales Strategy & Performance

• Develop and execute sales strategies tailored to the commercial sector to achieve short- and long-term business goals.
• Monitor and analyze sales performance metrics to identify trends, opportunities, and areas for improvement.
• Collaborate with management to set realistic sales goals and implement initiatives to drive revenue growth.
• Ensure team adherence to pricing strategies, sales procedures, and promotional campaigns.

3. Customer Relations & Retention

• Build and maintain strong, long-term relationships with key commercial clients.
• Ensure a high level of customer satisfaction by promptly addressing and resolving client concerns or service issues.
• Support team members in complex negotiations and ensure customer needs are effectively met.
• Promote customer loyalty through consistent communication and service excellence.

4. Operational Oversight

• Manage daily sales operations and ensure efficient allocation of leads among team members.
• Oversee the implementation of dealership or company policies, ensuring compliance with industry regulations and ethical standards.
• Coordinate with other departments (service, finance, logistics) to optimize customer experience and workflow efficiency.

5. Reporting & Forecasting

• Prepare detailed sales reports, forecasts, and performance analyses for senior management.
• Track team performance against key metrics and recommend data-driven improvements.
• Provide insights on market trends, competitor activity, and customer demands to support business planning.
• Recruit, train, and onboard new sales representatives, ensuring alignment with company standards and culture.
• Provide regular coaching, mentoring, and performance feedback to improve individual and team productivity.
• Conduct regular performance evaluations and identify opportunities for professional development.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person