Sales & Partnerships Manager (CH07282025)

About Us

About The Role

• Qualify leads, manage the sales pipeline, and guide potential partners from initial interest to signed agreements.
• Ensure a seamless handoff to the onboarding team once contracts are finalized.
• Build and maintain long-term relationships with partners through regular check-ins, performance reviews, and collaborative opportunities.
• Analyze partnership performance and share insights to improve sales strategies and materials.
• Excellent on the phone — clear, confident, and persuasive. Skilled in engaging bespoke conversations that are both purposeful and personable.
• Highly intelligent and quick-thinking — absorbs information fast, asks smart questions, and finds creative solutions on the fly.
• Strong sales instincts — adept at identifying pain points, tailoring pitches, and moving conversations forward without being pushy.
  

• Monitor account health and proactively address churn risks.
• Recommend improvements such as dynamic pricing, marketing, and styling.
• Design upsell strategies aligned with owner goals.
• Encourage portfolio growth through multi-property onboarding.
  

Other Responsibilities

• Make necessary process suggestions and improvements which can help the team.
• Contributes to team effort by accomplishing related results as needed.
• Perform other related tasks and duties that may be assigned by the client later on.
  

About You

• 3+ years of experience in direct sales and account management roles, ideally within the short-term holiday rental or hospitality industry, with a preference for experience in Australian-based companies.
• Exceptional communication skills, both written and verbal.
• Proven success in phone-based sales or outbound outreach roles.
• Strong ability to build rapport and establish trust with guests. Enjoys connecting with others and building partnerships that last.
• Excellent organisational skills and attention to detail.
• Ability to multitask and handle a high volume of inquiries in a fast-paced environment.
• A positive attitude and a commitment to providing outstanding customer service.
  

Start Date