As the sales & operational backbone of our India office, you will oversee the order-to-cash (O2C) process from customer order entry, customer delivery & payment ensuring seamless coordination between sales, logistics & finance.
You will serve as key link between our customers, partners & HQ in Germany, ensuring efficient operations, timely deliveries & exceptional customer service. Alongside this, you will support finance coordination & office administration tasks ensuring smooth business operations & contributing to overall effectiveness & professional image of our India office.

Sales Operations:

You enter customer orders into ERP and oversee imports, customs clearance in close cooperation with our agency.
You manage our goods receipt and dispatch customer orders ensuring timely deliveries.
You are responsible to track inventory levels & maintain accurate ERP data.
You act as first point of contact for customer inquiries.
Supporting the sales team with quotations and order-related communication is regular part of the role.
You will assist support team to manage returns, repairs, and replacements as needed.

Finance:

You will oversee accounts receivable, ensuring that all client payments are received promptly and accurately recorded.
In collaboration with the accounting agency, you will coordinate bookkeeping, expense tracking, and the preparation of financial records.

Office Coordination:

You will be responsible for overseeing office maintenance, managing supplies and IT coordination.
You will manage incoming and outgoing post efficiently.
This position involves providing administrative and operational support to the Director and the wider team.
You will oversee company vehicles, including maintenance scheduling & insurance.
In addition, you will support event coordination and internal team activities.

Your Profile:

You are customer-focused, with a friendly and professional attitude.
You have a minimum of five years experience in office management, ideally in a B2B hardware product-based company.
You have in-depth knowledge of import processes and accounting.
Proficiency in ERP systems (preferably SAP) is a must.
Your work style is reliable and proactive and is defined by a hands-on, solution-oriented mentality.
Excellent organizational & multitasking skills with attention to detail.
You have strong written and verbal communication skills in English.

What We Offer:

A diverse role with responsibility and autonomy
A supportive and friendly team environment
Flexible working conditions in a brand new office
International exchange

More Jobs at Sensopart

Sales Ops & Office Manager

bengaluru

5.0 - 10.0 yrs

INR 2 - 6 Lacs

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