Location: Viman Nagar, Pune, Maharashtra Office Timings: 11:30 AM - 08: 30 PM (Mon - Fri)
Location: Viman Nagar, Pune, Maharashtra Salary: ₹40,000 - ₹50,000 per month (Based on skill level) Office Timings: Monday - Friday, 11:30 AM – 08:30 PM Knoxed Infotech has zeal and expertise in technology and innovation to make your dreams a reality. We are an ISO-TUV certified company with experience in the market of over 10 years. The following are some of the services we provide: 1. IT Services and solutions 2. Custom Software Development 3. Customer Support 4. Graphics We also support Clients based in the UK and Germany through our dedicated departments as follows: 1. Procurement 2. Sales 3. Human Resources We have our office locations in the UK, Germany and China. We believe in and support diversity. Our teams come from different Geographical locations within India and we believe that adds richness to our skill sets and knowledge. Our products are supplied to big-name brands and have been featured in the famous international magazine, having received an excellent five-star rating. We have, over the years, remained committed to providing our clients with quality, customized service and it is this business model that has allowed us to expand and grow. Key Responsibilities : Building and managing the business relationship with suppliers, resolving claims, disputes with them, contracting with them, liaising with them for timely and quality delivery, research for new suppliers. Maintains records of orders placed and materials received, ensuring they are verified against the specifications in the contract/PO. Preparing tender documentation, involved in writing up contracts and terms of sales. Responsible for order placement timing, supply-demand alignment, material replenishment and supplier performance. Support the team in ensuring efficient and cost-effective procurement operations while overseeing day-to-day procurement activities. Assist in identifying market trends, new suppliers, and emerging products. Provide guidance and supervision to junior team members, assisting them in resolving challenges and meeting their daily targets. Experience and skills required Relevant experience preferred 3+ yrs Dealing with suppliers, Negotiation, Purchase Order, relationship management Good communication skills Excellent knowledge of MS office and office management MS-Excel & Google Spreadsheet hands-on Experience is mandatory Education Qualification : Bachelor's degree is required. Please be informed that interviews will take place by invitation only
Location: Viman Nagar, Pune, Maharashtra Salary: ₹45,000 - ₹55,000 per month (Based on skill level) Office Timings: Monday - Friday, 11:30 AM – 08:30 PM Knoxed Infotech has zeal and expertise in technology and innovation to make your dreams a reality. We are an ISO-TUV certified company with experience in the market of over 10 years. The following are some of the services we provide: 1. IT Services and solutions 2. Custom Software Development 3. Customer Support 4. Graphics We also support Clients based in the UK and Germany through our dedicated departments as follows: 1. Procurement 2. Sales 3. Human Resources We have our office locations in the UK, Germany and China. We believe in and support diversity. Our teams come from different Geographical locations within India and we believe that adds richness to our skill sets and knowledge. Our products are supplied to big-name brands and have been featured in the famous international magazine, having received an excellent five-star rating. We have, over the years, remained committed to providing our clients with quality, customized service and it is this business model that has allowed us to expand and grow. Key Responsibilities Team Leadership & Management Lead, mentor, and motivate a team of customer support representatives. Conduct regular performance reviews, coaching sessions, and training programs. Manage schedules, shift planning, and ensure adequate coverage. Customer Experience Monitor customer interactions (calls, chats, emails, tickets) to ensure quality standards. Handle escalations and resolve complex customer issues promptly. Identify recurring customer pain points and propose solutions. Process & Performance Management Define and track KPIs such as response time, resolution time, CSAT, and NPS. Optimize workflows, knowledge base, and support tools for efficiency. Collaborate with product and operations teams to escalate and resolve systemic issues. Reporting & Analysis Prepare weekly and monthly reports on team performance and customer satisfaction. Provide insights and recommendations for continuous improvement. Track trends in customer queries to inform product and policy decisions. Requirements Bachelor’s degree (Business, Communications, or related field preferred). 4–5 years of customer support experience, with at least 1–2 years in a leadership or supervisory role. Strong understanding of customer support tools (e.g. Freshdesk, talkchat, Ebay) Excellent communication, conflict resolution, and people management skills. Data-driven mindset with experience in reporting and KPI management. Ability to work in a fast-paced environment and manage competing priorities.. Preferred Skills Experience working in e-commerce technology-driven environments. Familiarity with CRM systems and ticketing workflows. Strong analytical and problem-solving skills. Passion for customer advocacy and continuous improvement. Proficiency in MS-Excel, Google Spreadsheet is mandatory
Build and manage supplier relationships, handle contracts, orders, and claims. Visit our career website link- https://www.knoxed.in/apply_position.php?job_position=117 Health insurance Provident fund
Role & responsibilities HR Planning & Strategy: Develop HR strategies in collaboration with line managers to address immediate and long-term staffing needs. Recruitment & Talent Acquisition: Prepare job descriptions and advertisements, determine optimal advertising strategies, shortlist candidates, and conduct interviews using various selection techniques, including psychometric testing. Compensation & Benefits: Advise on salary structures, promotions, and benefits; administer payroll and maintain accurate employee records. HR Policies & Compliance: Interpret and enforce employment legislation; develop and implement policies related to disciplinary procedures, absence management, working conditions, performance management, and equal opportunities. Employee Relations & Engagement: Address and resolve employee grievances, implement disciplinary actions, and foster a positive and productive workplace culture. Training & Development: Conduct training needs analysis, plan and implement training programs, and oversee staff induction processes. Operational & Facility Management: Oversee the operational functions of the company and ensure the upkeep of office premises. Preferred candidate profile Education: MBA in Human Resources (HR). Experience: Minimum 6 years of experience, with at least 3 years in a managerial role. Communication: Excellent verbal and written English communication skills. Essential Skills: Strong interpersonal and leadership abilities. In-depth business awareness and commercial acumen. Strong analytical and problem-solving skills, with the ability to interpret employment laws and regulations. Effective negotiation and influencing skills. High level of integrity, credibility, and approachability. Technical proficiency in HR tools and processes. JD Details: Job Title: HR Manager Location: Viman Nagar, Pune, Maharashtra Salary: 65,000 75,000 per month (Based on skill level) Office Timings: Monday Friday, 11:30 AM – 08:30 PM
Key Responsibilities: Client Relations: Update product specifications and ensure accuracy. Process documentation efficiently. Respond to technical-related emails from customers regarding website transactions. Address customer inquiries promptly with a customer-first approach. Write clear and effective emails that lead to resolution and customer satisfaction. Maintain attention to detail in customer interactions to uphold a professional company image. Coordinate with internal teams via written communication and calls. Demonstrate a flexible attitude and the ability to work effectively in a team. Conduct regular health checks of multiple seller accounts and manage training programs. Experience and Skills Required: Mandatory Skill Sets: Excellent English communication skills, both spoken and written. Strong email etiquette with the ability to write clear, concise, and professional emails. Effective problem-solving skills. Strong managerial and coordination abilities. Proffecient in advance excel and google sheets Educational Qualification: Graduation in a relevant field.
Key Responsibilities: Develop and execute comprehensive e-commerce sales strategies to achieve and exceed sales targets. Lead the planning and implementation of online marketing and merchandising initiatives. Manage and mentor a team of e-commerce professionals, setting clear objectives, monitoring performance, and fostering professional growth. Ensure the team aligns with company goals and follows e-commerce best practices. Oversee digital content management across all e-commerce platforms, ensuring product listings are accurate, engaging, and optimized for conversion. Manage the companys presence on platforms such as Amazon, eBay, and Shopify, ensuring product listings align with the brand image and meet platform standards. Address and resolve product listing issues, customer feedback, and compliance-related concerns. Regularly analyze sales data, market trends, and competitor activities to identify growth opportunities. Develop and track key performance indicators (KPIs) for the e-commerce department, adjusting strategies as needed to achieve objectives. Lead SEO initiatives and marketing campaigns to enhance online brand visibility and performance. Collaborate with the marketing team to align e-commerce strategies with overall company marketing objectives. Manage the e-commerce departments budget, ensuring optimal resource allocation for marketing campaigns, platform management, and team development. Work closely with product development, marketing, and customer service teams to ensure a cohesive strategy that maximizes sales and customer satisfaction. Stay updated on emerging e-commerce trends and technologies, recommending and implementing innovations to improve online sales performance, streamline operations, and enhance customer experience. Mandatory Skill Sets: Extensive experience in e-commerce strategy and platform management, including Amazon, eBay, and Shopify. Strong expertise in digital marketing, SEO, content marketing, and online advertising (Google Ads, Google Analytics). Proven leadership and team management skills, with the ability to motivate and guide a team towards achieving sales targets. Excellent analytical skills, with experience in KPI management, sales performance analysis, and market research. Strong project management and organizational skills, with the ability to handle multiple projects simultaneously. Outstanding communication and collaboration skills, with experience working across departments and external partners. Creative problem-solving abilities with a focus on innovation and continuous improvement. Advance Excel/Google spread sheets
Responsibilities: * Manage supplier relationships * Collaborate with stakeholders on strategic sourcing initiatives * Ensure compliance with policies & procedures * Lead procurement team in source-to-pay process Health insurance Provident fund
Responsibilities: * Manage online presence through keyword research, catalog management, product listings, and sales optimization. * Analyze website performance with Google Analytics and provide insights for improvement. Health insurance Provident fund
Create high-quality print and packaging designs, ensuring brand consistency and timely delivery. Collaborate with clients, develop creative concepts, use Adobe tools, and stay updated on trends while maintaining design quality and innovation. Health insurance Provident fund
Location: Viman Nagar, Pune, Maharashtra Salary: ₹15,000 – ₹18,000 per month (Based on skills and experience) Office Timings: Monday – Friday | 11:30 AM – 08:30 PM About Knoxed Infotech Knoxed Infotech is an ISO–TUV certified technology and innovation company with over 10 years of experience in providing quality IT and business solutions. We specialize in: IT Services & Solutions Custom Software Development Customer Support Graphics & Creative Services We also serve international clients in the UK and Germany through our dedicated departments for: Procurement Sales Human Resources With offices in the UK, Germany, and China, we embrace diversity and innovation. Our multicultural teams across India contribute to a dynamic work environment that promotes creativity and collaboration. Our products are supplied to globally recognized brands and have been featured in prestigious international publications, earning excellent five-star ratings. At Knoxed Infotech, our focus on quality, customized service, and continuous improvement drives our growth and success. Key Responsibilities: Manage the full recruitment lifecycle for various roles across departments. Source candidates through multiple channels: job portals, LinkedIn, referrals, and social media. Screen resumes and conduct initial telephonic interviews. Coordinate interviews between candidates and hiring managers. Handle salary discussion and negotiation with shortlisted candidates. Follow up with candidates through the entire selection process. Maintain and update candidate databases and recruitment trackers. Ensure an excellent candidate experience at every stage of hiring. Required Skills & Qualifications: Bachelor’s degree in HR, Business Administration, or related field. 1–2 years of proven experience in recruitment (mandatory). Strong communication, interpersonal, and negotiation skills. Proficiency in using job portals (Naukri, Indeed, LinkedIn, etc.). Ability to manage multiple open positions and meet hiring targets. Self-motivated, result-oriented, and detail-focused.
Location: Viman Nagar, Pune, Maharashtra Salary: ₹15,000 – ₹18,000 per month (Based on skills and experience) Office Timings: Monday – Friday | 11:30 AM – 08:30 PM About Knoxed Infotech Knoxed Infotech is an ISO–TUV certified technology and innovation company with over 10 years of experience in providing quality IT and business solutions. We specialize in: IT Services & Solutions Custom Software Development Customer Support Graphics & Creative Services We also serve international clients in the UK and Germany through our dedicated departments for: Procurement Sales Human Resources With offices in the UK, Germany, and China, we embrace diversity and innovation. Our multicultural teams across India contribute to a dynamic work environment that promotes creativity and collaboration. Our products are supplied to globally recognized brands and have been featured in prestigious international publications, earning excellent five-star ratings. At Knoxed Infotech, our focus on quality, customized service, and continuous improvement drives our growth and success. Key Responsibilities: Manage the full recruitment lifecycle for various roles across departments. Source candidates through multiple channels: job portals, LinkedIn, referrals, and social media. Screen resumes and conduct initial telephonic interviews. Coordinate interviews between candidates and hiring managers. Handle salary discussion and negotiation with shortlisted candidates. Follow up with candidates through the entire selection process. Maintain and update candidate databases and recruitment trackers. Ensure an excellent candidate experience at every stage of hiring. Required Skills & Qualifications: Bachelor’s degree in HR, Business Administration, or related field. 1–2 years of proven experience in recruitment (mandatory). Strong communication, interpersonal, and negotiation skills. Proficiency in using job portals (Naukri, Indeed, LinkedIn, etc.). Ability to manage multiple open positions and meet hiring targets. Self-motivated, result-oriented, and detail-focused.
Responsibilities: * Manage full-cycle recruiting process from sourcing to offer extension * Conduct interviews, screen candidates & schedule meetings * Collaborate with hiring managers on job requirements & talent needs Provident fund
* Ensure compliance with company policies & procedures * Collaborate with stakeholders on strategic sourcing initiatives * Lead procurement team in P2P process from source to pay Apply- https://www.knoxed.in/apply_position.php?job_position=95 Health insurance Provident fund
Responsibilities: * Create compelling logo designs, brochures, print ads using Illustrator & Photoshop. * Collaborate with cross-functional teams on brand development and execution. Health insurance Provident fund
Responsibilities: * Lead recruitment & talent acquisition strategies * Manage employee grievances process * Oversee HR ops & compliance * Ensure employee engagement & retention Health insurance Provident fund
Responsibilities: * Manage office supplies inventory * Maintain confidentiality at all times * Coordinate meetings & events * Provide administrative support to team members * Oversee day-to-day operations Health insurance Provident fund
Responsibilities: * Manage customer queries via phone, email & chat * Resolve issues promptly with empathy & accuracy * Collaborate with teams on process improvements * Maintain high NPS through effective communication Health insurance Provident fund
Responsibilities: * Manage office operations: scheduling, supplies * Coordinate with departments: communication, collaboration, problem solving Health insurance Provident fund
Responsibilities: * Source, screen & shortlist candidates * Schedule interviews with selected profiles * Conduct end-to-end recruitment process * Manage talent acquisition strategy * Ensure timely hiring decisions Provident fund Health insurance