Job
Description
Admission Manager Job Description:
An admissions manager oversees the entire student enrollment lifecycle, from initial inquiry to final admission. The role is a blend of strategy, marketing, customer service, and administration, designed to meet the school's enrolment targets.
Core responsibilities:
1. Strategic planning and execution
· Develop and implement an annual admissions plan to achieve the school's enrollment and retention goals.
· Analyze market trends, competitor offerings, and demographic shifts to formulate effective recruitment strategies.
· Work with the school's leadership to align admissions strategies with the school's vision and financial objectives.
· Track and report key performance indicators (KPIs) and admissions data to senior management.
2. Management of the admissions process
· Oversee the entire admissions workflow, ensuring efficiency and a positive experience for applicants.
· Manage a team of admissions officers or counselors, providing training and guidance to meet targets.
· Administer and manage all aspects of student applications, including accepting, reviewing, and filtering submissions.
· Handle all admission inquiries via phone, email, and in-person meetings.
· Conduct admissions tests, student interviews, and assessments fairly and under strict conditions.
· Ensure all necessary documents are submitted, and student data is accurately maintained in the school's management information system (MIS) or CRM.
3. Outreach and marketing
· Collaborate with the marketing department to develop promotional materials and campaigns.
· Organize and manage admissions-related events such as open houses, school tours, and informational sessions.
· Represent the school at educational fairs and other promotional events to attract prospective students.
· Build and maintain relationships with feeder schools, community partners, and educational agencies.
4. Parent and student counseling
· Provide counseling sessions to prospective students and parents, explaining the school's curriculum, facilities, fee structure, and the CBSE stream.
· Serve as the main point of contact for families throughout the admissions process, providing excellent customer service.
· Communicate with parents regarding application status, enrollment, and orientation details.
5. Compliance and administration
· Ensure all admission policies, procedures, and student recruitment practices are in strict accordance with the rules and standards of the CBSE Board.
· Process paperwork for new students and manage student records accurately.
· Liaise with internal departments, such as academic and finance, to ensure a seamless transition for admitted students.
Essential qualifications and skills
· Education: A bachelor's or master's degree in education, business administration, marketing, or a related field is typically required.
· Experience: A minimum of 2 to 5 years of progressive experience in an admissions or enrollment management role, preferably in a school setting.
· Communication skills: Exceptional written and verbal communication skills, including strong public speaking abilities.
· Interpersonal skills: The ability to build rapport with diverse individuals, including students, parents, staff, and partners.
· Leadership: Proven leadership and team management experience to motivate and guide an admissions team.
· Technical skills: Proficiency with admissions software, CRM systems (such as Salesforce), and Microsoft Office.
· Analytical skills: Ability to analyze admissions data and market trends to make informed, data-driven decisions.
· Organizational skills: Strong organizational and time management skills with a keen eye for detail to handle multiple tasks effectively.
· Customer service: A customer-centric mindset with empathy and patience to address the concerns of students and families.
Salary (ctc) : 4.5 L / Annum
Work Location: Sriperumbudur
