Sales Manager - OMS SaaS (E-commerce)

Job Description

Job Summary: We are seeking an experienced and dynamic Senior Manager of Sales to lead our SaaS (E-commerce) sales team. This individual will be responsible for client acquisition, onboarding, account management, revenue generation, collections, and building the SaaS sales team structure. The ideal candidate will have a proven track record of success in selling Order Management Systems (OMS) within the e-commerce industry and possess strong connections with potential customers. Client Acquisition: 1. Identify and target potential clients within the e-commerce industry. 2. Develop and execute strategic sales plans to achieve acquisition targets. 3. Convert MQLs into SQLs by conducting inside sales activities. 4. Build and maintain strong relationships with key decision-makers. End-to-End Sales Cycle Management: 1. Manage the entire sales cycle from lead generation to closing deals. 2. Prepare and deliver compelling presentations and proposals to potential clients. 3. Negotiate contracts and agreements to maximize profitability. Onboarding: 1. Manage the onboarding process for new clients, ensuring a smooth transition and integration. 2. Collaborate with internal teams to provide exceptional customer service and support during the onboarding phase. Revenue Generation & Collection: 1. Drive revenue growth by identifying upselling and cross-selling opportunities. 2. Develop and implement strategies to achieve sales targets and revenue goals. 3. Oversee the collections process to ensure timely payments from clients. Account Management: 1. Serve as the primary point of contact for assigned accounts. 2. Develop and maintain long-term relationships with clients to ensure satisfaction and retention. 3. Conduct regular check-ins and reviews with clients to understand their needs and address any issues. Team Building & Management: 1. Build and manage a high-performing SaaS sales team. 2. Provide coaching, mentoring, and training to team members to enhance their skills and performance. 3. Develop and implement sales team structures and processes to optimize efficiency and effectiveness. Qualifications: 1. Bachelor’s degree in business, Marketing, or a related field. (MBA is a plus). 2. 03-05 years of experience in selling Order Management Systems (OMS) within the e-commerce industry. 3. Proven track record of meeting or exceeding sales targets and revenue goals. 4. Strong connections with potential customers in the e-commerce sector. 5. Excellent communication, negotiation, and presentation skills. 6. Ability to build and maintain strong relationships with clients and internal teams. 7. Experience in managing and developing a sales team. 8. Strong analytical and problem-solving skills. 9. Ability to thrive in a fast-paced, dynamic environment. Preferred Qualifications: 1. Experience with SaaS sales models and subscription-based services. 2. Familiarity with CRM software and sales analytics tools. 3. Understanding of e-commerce industry trends and best practices. About Losung360 - We are an e-commerce brand Enabler currently serving 45-plus brands. Our business is divided into 2 main verticals: Demand Fulfillment and Demand Generation under which we have 4 service lines. As we have scaled to 1 lakh orders per day during our peak and 15,000 orders per day in BAU, we have realized to restructure our approach to doing business from providing scalable service lines, to customers to creating products for our targeted customers, achieve the required Product-market fit, scale, evolve and reiterate. Currently, we have conceptualized 4 Products for our Fulfillment Business. We operate in 8 Fulfillment Centers in Gurgaon, Kolkata, Hyderabad, Bangalore, and Mumbai spanning across 5.5 lakh sq. ft. Our Product(s) will be focused on mid-mile (Fulfillment Centre Ops) and last mile (aggregation and integration) fulfillment ops only. In the next phase, we also intend to build and grow our product SAAS business (OMS & WMS) in the e-commerce demand generation space to enable our customers to sell better online! Show more Show less