Sales Engineer

Job Description

Overview Working with Account or Channel Management, owns development and execution of technology strategy. Designs solutions that meet customer needs and beat competition. Develops strong relationships with sales team, internal engineering, and key technical customer contacts and leverages to Zebra's advantage; creates and delivers high impact solution presentations. Responsibilities Knowledge/Expertise Technical Skills - Uses moderate domain/solutions knowledge Knowledge of Zebra - Utilizes solid understanding of all Products/Services in business Sales Skills - Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills Managerial Skills - Understands policies and practices related to role and shares ideas for improvement Business Acumen - Understands and explains how Zebra solutions can help customer's business results; obtains profitable revenue growth via value proposition vs. competition Market/customer Knowledge - Uses full knowledge of customer's business and market economics/trends to position effectively versus competition Solution Complexity/Strategic Thinking Nature of Problems Solved - Solves routine problems of moderate complexity (e.g. verifying technical compatibility) at the customer level Role in Addressing Problems - Understands and resolves problems with support from technical resources Complexity of Solutions - Typically medium complexity (e.g. value proposition vs. competition), but may have some complex projects that require unique coordination of technical resources Freedom to Act Level of Guidance - Works under general supervision. Makes decisions of moderate complexity that impact deliverables of projects; exercises judgment in approach, sometimes requiring and assessing tradeoffs Takes Direction From - Group Manager and Directors Customer Interface Role - Acts independently or as a team lead for ad-hoc teams Level of Customer Contact - Buyers/decision makers for small and mid-sized deals and end users Main Level of Interaction - Responsible for influencing the customer to purchase moderate size projects Required Knowledge of Customer - Operational strategies for success and competitors Accountability Business and Financial Impact - Responsible for individual revenue attainment with established prices and personal expenses Relative Size and Scope - Moderate to average individual quota size for business and like roles Types of Projects - Many transactions with some moderately complex deals Strategic Impact for Zebra - Medium/mid-term Qualifications Engineering degree or equivalent experience preferred 2-5 years of relevant work experience Uses moderate domain/solutions knowledge Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills Understands policies and practices related to role and shares ideas for improvement Higher level technical skills than typical sales criteria