3039 End User Jobs

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0.0 - 4.0 years

1 - 2 Lacs

jammu

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Purpose/Objective This position is responsible for providing technical services to end users & conducting product promotion/demand generation activities in the assigned territory. 2. This position also involves knowledge sharing/engagement activities with the influencers like contractors & engineers for increasing the brand recommendation & implementation of influencer engagement programs. Key Responsibilities of Role Providing regular input to the Regional Technical Service Manager – RTSM 2. Provide Customer Service to end customers in the designated districts 3. Track and report quality of company products through on site tests and market sampling 4. Collect independent feedback from end c...

Posted 18 hours ago

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0.0 - 2.0 years

1 - 3 Lacs

hyderabad

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Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

Posted 20 hours ago

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0.0 - 3.0 years

1 - 3 Lacs

gurugram

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Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

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0.0 - 3.0 years

1 - 3 Lacs

hyderabad

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Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

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3.0 - 5.0 years

4 - 8 Lacs

chennai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Posted 1 day ago

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3.0 - 5.0 years

4 - 8 Lacs

mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

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3.0 - 5.0 years

4 - 8 Lacs

hyderabad

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

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3.0 - 5.0 years

4 - 8 Lacs

hyderabad

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

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6.0 - 8.0 years

9 - 13 Lacs

pune

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Business Strategy & Development Delivering Property misc. budgeted target Building Product channel wise business development strategy for higher market share increase in revenue and profitability. Deep dive analysis of LOB, product wise P&L, determine corrective actions/ steps on the business front to increase revenue and profitability. Gather, analyze, and map the industry vs. organizational channel data, to identify gaps & to provide directions and inputs to the channels for enabling business growth Analyze New or specific customer segments product category wise, study their requirements to firm up growth opportunities across product categories . Further analyze to develop cross penetratio...

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1.0 - 6.0 years

1 - 4 Lacs

noida, new delhi, gurugram

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Deskside support, OS Installation, Outlook configuration, Windows troubleshooting, Ticketing tools, Knowledge on AD, VC Set up Excellent Communication Skills ( English) Only Immediate Joiners can apply Perks and benefits Both side cab facility, Insurance benefits etc.

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10.0 - 15.0 years

25 - 35 Lacs

mumbai

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Job Title Senior Manager- Workspace Management Job Grade: G9A/G9B Function: Information Technology Sub-function: Service Assurance Manager’s Job Title: Deputy General Manager Skip Level Manager’s Title: Head - Global Infra & Service Assurance Function Head Title: Head - Global IT Service Assurance Location: Mumbai No. of Direct Reports (if any) 2 Date of Joining: Areas Of Responsibility At Sun Pharma, we commit to helping you “ Create your own sunshine ”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better ...

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8.0 - 10.0 years

15 - 30 Lacs

pune, chennai

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Role: EUC Nexthink administrator Required Technical Skill Set: End User Computing experience using Nexthink Experience Range: 8-10 Yrs Location: Pan India Proactive Hardware & Software solving problems on End User Devices 1 Analysis of trends and recording current health status of End User Devices 2 Identification where and when the issue occurred and how many users are impacted 3 Analysis of the events in timeline to identify root causes of issues very quickly 4 Cooperation with various technical teams on root cause analyses and remediation plans 5 Resolution of issues discovered. 6 Documentation of findings and recommendations Reporting Supporting & troubleshooting the Nexthink solution co...

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14.0 - 16.0 years

12 - 16 Lacs

bengaluru

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Key Responsibilities Responsible for Product software development team deliverables from requirements to final code delivery with required SW Quality . Learn Product Domain and Software to provide technical mentorship to teams . Expected to be proficient in programming and software development and managing teams of 7-10 developers . Ready to work in a Techno-managerial role with significant technical contribution from Manager ( 60% technical & 40% management ) Given the requirement, expected to define functional specification , design specification, implementation & verification plan. Require strong communication skill to interact and influence stakeholders as you will need to interact with ...

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14.0 - 20.0 years

12 - 17 Lacs

bengaluru

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As a Backend Manager, you will be responsible for understanding and learning Product domain and Software and hence build product development team you are required to lead for product software features/bugs end to end development and deployment In this role you will utilize your experience to mentor software developers, find technical gaps and build technical capability within the team As a Software Manage, you need to interface with multiple stakeholders each with different disciplines and work in matrix organization Key Responsibilities Responsible for Product software development team deliverables from requirements to final code delivery with required SW Quality. Learn Product Domain and S...

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0.0 - 1.0 years

7 - 11 Lacs

hyderabad

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About The Role Skill required: Marketing Operations - Campaign Management Designation: Bus & Technology Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designThe planning, executing, tracking and analysis of direct market...

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3.0 - 5.0 years

4 - 8 Lacs

hyderabad

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

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3.0 - 5.0 years

4 - 8 Lacs

mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

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1.0 - 6.0 years

3 - 6 Lacs

mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

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1.0 - 3.0 years

4 - 7 Lacs

mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

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3.0 - 5.0 years

4 - 8 Lacs

ahmedabad

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

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1.0 - 3.0 years

4 - 7 Lacs

mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

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1.0 - 3.0 years

4 - 7 Lacs

mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

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3.0 - 5.0 years

4 - 8 Lacs

mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

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8.0 - 10.0 years

8 - 12 Lacs

hyderabad

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Role Purpose :Intune Were looking for a Microsoft Intune SME Tech Engineer to: Develop and maintain Surface release builds, including validation processes, deployment automation, and comprehensive technical documentation to support consistent and scalable rollouts. Provide third-line engineering support for escalated issues related to Microsoft Intune, Windows Autopilot, and Windows OS, working closely with L3 operations teams to resolve complex technical challenges. Design, build, and maintain a structured knowledge base, including technical documentation, troubleshooting guides, and end-user support articles to promote self-service and reduce support overhead. Identify, document, and imple...

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0.0 - 4.0 years

2 - 5 Lacs

pune, mumbai (all areas)

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Key Responsibilities: Build deep relationships with plant teams, procurement, and senior management across accounts. Identify unspoken needs and pain points by asking the right questions and mapping customer processes. Develop and implement account penetration strategies to expand share of wallet. Collaborate with application engineers to design tailored, value-based solutions. Position the company as a strategic partner, not just a vendor. Sales Ownership: Understand customer buying journeys and navigate decision hierarchies. Engage with influencers and champions to create pull-through demand. Resolve techno-commercial queries and lead negotiations to close deals. Ensure each opportunity is...

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Exploring End User Jobs in India

The end user job market in India is thriving with numerous opportunities for job seekers looking to work in roles that directly interact with end customers. End user jobs require professionals to have a deep understanding of user needs and preferences to deliver products or services that meet their requirements effectively.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for end user professionals in India varies based on experience and location. Entry-level positions can expect to earn around INR 3-5 lakhs per annum, while experienced professionals with over 5 years of experience can earn upwards of INR 10-15 lakhs per annum.

Career Path

A typical career path in end user roles may start as a Junior End User Analyst, progressing to roles such as End User Specialist, Senior End User Consultant, and eventually reaching positions like End User Manager or End User Director.

Related Skills

In addition to expertise in end user roles, professionals are often expected to have skills in customer relationship management, user experience design, data analysis, and project management.

Interview Questions

  • What experience do you have working directly with end users? (basic)
  • How do you gather and analyze user requirements for a project? (medium)
  • Can you explain a time when you had to handle a difficult end user situation and how you resolved it? (medium)
  • What tools or software do you use to track end user feedback and preferences? (basic)
  • How do you prioritize end user needs when faced with conflicting requirements? (medium)
  • Can you describe a successful project where end user feedback played a crucial role in the final product? (advanced)
  • How do you ensure that end users are satisfied with the product or service delivered? (medium)
  • What strategies do you use to engage end users in the development process? (medium)
  • How do you handle situations where end users are resistant to change? (medium)
  • Describe a time when you had to balance the needs of multiple end user groups in a project. (advanced)
  • What metrics do you use to measure the success of end user initiatives? (medium)
  • How do you stay updated on current trends and best practices in end user roles? (basic)
  • Can you walk me through your process for creating end user personas? (medium)
  • How do you ensure that end user data is kept secure and confidential? (medium)
  • What role do end users play in the overall product development lifecycle? (basic)
  • How do you handle feedback from end users that contradicts market research data? (medium)
  • Describe a time when you had to advocate for end user needs in a project team. (advanced)
  • How do you collaborate with cross-functional teams to deliver end user-focused solutions? (medium)
  • What strategies do you use to onboard new end users to a product or service? (medium)
  • Can you provide examples of how you have used end user feedback to iterate on a product or service? (advanced)
  • How do you handle situations where end users have unrealistic expectations? (medium)
  • What role do end user surveys play in your work? (basic)
  • How do you ensure that end users have a positive experience across different touchpoints? (medium)
  • Describe a time when you had to manage a project with tight deadlines while still meeting end user expectations. (advanced)
  • How do you measure the impact of end user initiatives on the overall business goals? (medium)

Closing Remark

As you explore opportunities in end user roles in India, remember to showcase your ability to understand and prioritize end user needs effectively. By preparing thoroughly and demonstrating your expertise in user-centric roles, you can stand out as a valuable candidate in the competitive job market. Good luck!

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