Job
Description
Develop and implement a comprehensive marketing plan that includes targeted visitations, product demonstrations, and site trials to existing customers and prospects in the Bio-pharmaceuticals. Pharmaceutical, API and Medical Diagnostics Device sectors in your region. Interpret specifications and generate accurate costings for standard and engineered solutions that meet the specific needs of the customers in India. Work closely with customers, applications engineer, and supply factories to produce detailed specifications for all products. Provide detailed, timely quotations for all products, both verbally and in writing, to facilitate swift decision-making by customers. Demonstrate a deep understanding of WMFTS products and their technical specifications, providing accurate and up-to-date technical information to customers in these sectors in India. Well versed with WMFTS product applications at various customer Bioprocesses including upstream, downstream, fill finish, etc. Able to demonstrate right product solution to customer using Consultative Solution Selling model. Drive Validation of WMFTS products including Single use fluid path assembly and tubings at customer sites. Manage orders according to departmental procedures, liaising with other departments, suppliers, and customers as necessary to ensure timely delivery and successful commissioning of all products. Build long term customer business relations right from concept phase and ensure product standardisation at customer sites. Regularly attend selected exhibitions and provide market reports and trends to the WMFTS team to stay up to date on the latest industry developments and customer needs. Collaborate closely with other departments within the organization to ensure efficient day-to-day operations and exceptional customer service. Key account management including End Users, OEMs & System Integrators. Track and develop project business- Collaborate end to end b/n End users, Engineering consultants & OEMs Help customers conceptualise product solutions for their system, thereby build on URS (user requirement specification). Update records in CRM interface for opportunity pipeline, appointments, lead and present business analytical data through CRM. Expertise in Selling & validating tubings, Single Use Fluid Path Assembly & Bio-components at customer sites in addition to instruments like peristaltic pumps, valves etc. Analyse competition solution offerings in reference to user requirement specifications. Demonstrate convincingly customer value proposition for our products. Attend and Completd installation site visits for IQOQ protocol validations on demand. Analyze and Resolve customer concerns on product performances and service issues. Actively look for O&M / MRO businessopportunities. Build and develop O&M business plan. To be successful in this role, youwill need: More than 8 years of experience. BSc/MSc Biotechnology or relevant degree/diploma with experience in selling engineering industrial products to Pharma/Biopharma customers At least 5 years continuous experience in selling Fluid control Products specific to Pharmaceuticals / Biopharmaceuticals /API /Medical Industrial sector. Experience in selling industrial products: - Tubings, Single Use Fluid Path assembly & SU bio-components, Flexible hoses, Peristaltic pumps, Aseptic valves, filling units, across end to end customer Bio-processes: - Upstream/Downstream/Fill Finish/ Pilot plant/R&D /other sterile process. Sales experience in selling to customers in Gujarat, Ahmedabad, Vadodara & Madhya Pradesh (additional experience in covering other regions will be an added advantage). Possess excellent command in written and spoken English. Fluent in Hindi. Proficiency in regional languages will be an added advantage. Be proficient in MS Suite for professional correspondence, data analysis and presentations. Have knowledge and experience in using CRM interface system (Microsoft Dynamics or equivalent). Willingness to travel domestically within India for customer visits, site trials, and meetings & internationally for training and conferences as required to keep oneself up to date with industry trends and developments. At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including: A competitive salary Flexible working arrangements A generous holiday allowance Three days paid volunteering leave Comprehensive private healthcare An enhanced retirement plan Life assurance Additional support and benefits through our Everyone is Included Group Inclusion Plan
