Senior / Sales Engineer F&B

Job Description

We areseeking a talented and motivated Senior/Sales Engineer F&B to join our dynamic team. Key Responsibilities Region coverage South India (Andhra Pradesh /Telangana /Karnataka / Tamil Nadu / Kerala). Conductmarket research to identify potential customers in the F&B&S Sector inSouth India. Develop and implement targeted marketing strategies to reach potential customers in these sectors. Key account management including End Users, OEMs & System Integrators. Build long-term customer business relations right from the concept phase and ensure product standardization at customer sites. Build and maintain relationships with existing customers in these sectors, identifying opportunities for cross-selling and upselling. Attend industry events and exhibitions to showcase WMFTS products and engage with potential customers. Provide technical expertise and assistance to customers, helping them to select the most suitable equipment for their specific applications in these sectors. Act as the customer's advocate and ensure their technical needs are met. Work closely with the WMFTS product development team to identify and develop new products that meet the specific needs of the Process Industries in India. Produce and maintain detailed documentation on all customer interactions, including project timelines, equipment specifications, and budget constraints. Provide ongoing technical support and guidance to other departments within the company as required to ensure that all customers receive the highest level of service and support. Provide high-quality technical support to prospects and customers during pre- and post-sales situations. Understand and solve challenging application problems by recommending appropriate Watson-Marlow solutions. Update records in CRM interface for opportunitypipeline, appointments, lead and present business analytical data through CRM. Skills/Experience: InterpersonalInteraction Requirements: 1.Lead and communicate effectively with customers and colleagues to build strong relationships. 2.Quickly identify and solve technical issues to provide optimal customer service. 3.Prioritize tasks efficiently to meet project deadlines and targets. 4.Work independently and demonstrate strong self-motivation. 5.Follow procedural guidelines and work methodically to ensure consistent high-quality output. Educationand Experience Requirements: 1.Hold relevant diploma/degree in Bachelor/Mechanical Engineering, and a strong business background. 2.Preferably have at least 10 -15 years of experience in the Fluid Handling Industry (Alfa Laval / Roto Pumps IDMC / SPX / IDEX ), with a specific focus on pumps used in F&B&S Industry applications. 3.Possess excellent written and spoken English communication skills. Skillsrequired: 1.Possess strong Hunter/Farmer mindset to proactively seek out new sales leads. 2.Negotiation skills. 3.Results and growth orientated. 4.Strong writing skills. Computercompetencies required for this position: 1.Be proficient in Microsoft Word for creating professional correspondence. 2.Demonstrate strong proficiency in using Microsoft Outlook for e-mail and appointment tracking. 3.Update records in CRM interface for opportunity pipeline, appointments, lead and present business analytical data through CRM. Specificrequirements for completing essential functions of the position: 1.Willingness to travel domestically within India as needed for customer visits, site trials, and meetings. 2.Ability and willingness to travel regionally and internationally for training and conferences as required to keep up to date with industry trends and developments. At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including: A competitive salary Flexible working arrangements A generous holiday allowance Three days paid volunteering leave Comprehensive private healthcare An enhanced retirement plan Life assurance Additional support and benefits through our Everyone is Included Group Inclusion Plan