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2 Job openings at Spirax Sarco Usa
Senior / Sales Engineer F&B

Pune

1 - 5 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

We areseeking a talented and motivated Senior/Sales Engineer F&B to join our dynamic team. Key Responsibilities Region coverage South India (Andhra Pradesh /Telangana /Karnataka / Tamil Nadu / Kerala). Conductmarket research to identify potential customers in the F&B&S Sector inSouth India. Develop and implement targeted marketing strategies to reach potential customers in these sectors. Key account management including End Users, OEMs & System Integrators. Build long-term customer business relations right from the concept phase and ensure product standardization at customer sites. Build and maintain relationships with existing customers in these sectors, identifying opportunities for cross-selling and upselling. Attend industry events and exhibitions to showcase WMFTS products and engage with potential customers. Provide technical expertise and assistance to customers, helping them to select the most suitable equipment for their specific applications in these sectors. Act as the customer's advocate and ensure their technical needs are met. Work closely with the WMFTS product development team to identify and develop new products that meet the specific needs of the Process Industries in India. Produce and maintain detailed documentation on all customer interactions, including project timelines, equipment specifications, and budget constraints. Provide ongoing technical support and guidance to other departments within the company as required to ensure that all customers receive the highest level of service and support. Provide high-quality technical support to prospects and customers during pre- and post-sales situations. Understand and solve challenging application problems by recommending appropriate Watson-Marlow solutions. Update records in CRM interface for opportunitypipeline, appointments, lead and present business analytical data through CRM. Skills/Experience: InterpersonalInteraction Requirements: 1.Lead and communicate effectively with customers and colleagues to build strong relationships. 2.Quickly identify and solve technical issues to provide optimal customer service. 3.Prioritize tasks efficiently to meet project deadlines and targets. 4.Work independently and demonstrate strong self-motivation. 5.Follow procedural guidelines and work methodically to ensure consistent high-quality output. Educationand Experience Requirements: 1.Hold relevant diploma/degree in Bachelor/Mechanical Engineering, and a strong business background. 2.Preferably have at least 10 -15 years of experience in the Fluid Handling Industry (Alfa Laval / Roto Pumps IDMC / SPX / IDEX ), with a specific focus on pumps used in F&B&S Industry applications. 3.Possess excellent written and spoken English communication skills. Skillsrequired: 1.Possess strong Hunter/Farmer mindset to proactively seek out new sales leads. 2.Negotiation skills. 3.Results and growth orientated. 4.Strong writing skills. Computercompetencies required for this position: 1.Be proficient in Microsoft Word for creating professional correspondence. 2.Demonstrate strong proficiency in using Microsoft Outlook for e-mail and appointment tracking. 3.Update records in CRM interface for opportunity pipeline, appointments, lead and present business analytical data through CRM. Specificrequirements for completing essential functions of the position: 1.Willingness to travel domestically within India as needed for customer visits, site trials, and meetings. 2.Ability and willingness to travel regionally and internationally for training and conferences as required to keep up to date with industry trends and developments. At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including: A competitive salary Flexible working arrangements A generous holiday allowance Three days paid volunteering leave Comprehensive private healthcare An enhanced retirement plan Life assurance Additional support and benefits through our Everyone is Included Group Inclusion Plan

Sales Engineer, Life Sciences

Pune

8 - 13 years

INR 9.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Develop and implement a comprehensive marketing plan that includes targeted visitations, product demonstrations, and site trials to existing customers and prospects in the Bio-pharmaceuticals. Pharmaceutical, API and Medical Diagnostics Device sectors in your region. Interpret specifications and generate accurate costings for standard and engineered solutions that meet the specific needs of the customers in India. Work closely with customers, applications engineer, and supply factories to produce detailed specifications for all products. Provide detailed, timely quotations for all products, both verbally and in writing, to facilitate swift decision-making by customers. Demonstrate a deep understanding of WMFTS products and their technical specifications, providing accurate and up-to-date technical information to customers in these sectors in India. Well versed with WMFTS product applications at various customer Bioprocesses including upstream, downstream, fill finish, etc. Able to demonstrate right product solution to customer using Consultative Solution Selling model. Drive Validation of WMFTS products including Single use fluid path assembly and tubings at customer sites. Manage orders according to departmental procedures, liaising with other departments, suppliers, and customers as necessary to ensure timely delivery and successful commissioning of all products. Build long term customer business relations right from concept phase and ensure product standardisation at customer sites. Regularly attend selected exhibitions and provide market reports and trends to the WMFTS team to stay up to date on the latest industry developments and customer needs. Collaborate closely with other departments within the organization to ensure efficient day-to-day operations and exceptional customer service. Key account management including End Users, OEMs & System Integrators. Track and develop project business- Collaborate end to end b/n End users, Engineering consultants & OEMs Help customers conceptualise product solutions for their system, thereby build on URS (user requirement specification). Update records in CRM interface for opportunity pipeline, appointments, lead and present business analytical data through CRM. Expertise in Selling & validating tubings, Single Use Fluid Path Assembly & Bio-components at customer sites in addition to instruments like peristaltic pumps, valves etc. Analyse competition solution offerings in reference to user requirement specifications. Demonstrate convincingly customer value proposition for our products. Attend and Completd installation site visits for IQOQ protocol validations on demand. Analyze and Resolve customer concerns on product performances and service issues. Actively look for O&M / MRO businessopportunities. Build and develop O&M business plan. To be successful in this role, youwill need: More than 8 years of experience. BSc/MSc Biotechnology or relevant degree/diploma with experience in selling engineering industrial products to Pharma/Biopharma customers At least 5 years continuous experience in selling Fluid control Products specific to Pharmaceuticals / Biopharmaceuticals /API /Medical Industrial sector. Experience in selling industrial products: - Tubings, Single Use Fluid Path assembly & SU bio-components, Flexible hoses, Peristaltic pumps, Aseptic valves, filling units, across end to end customer Bio-processes: - Upstream/Downstream/Fill Finish/ Pilot plant/R&D /other sterile process. Sales experience in selling to customers in Gujarat, Ahmedabad, Vadodara & Madhya Pradesh (additional experience in covering other regions will be an added advantage). Possess excellent command in written and spoken English. Fluent in Hindi. Proficiency in regional languages will be an added advantage. Be proficient in MS Suite for professional correspondence, data analysis and presentations. Have knowledge and experience in using CRM interface system (Microsoft Dynamics or equivalent). Willingness to travel domestically within India for customer visits, site trials, and meetings & internationally for training and conferences as required to keep oneself up to date with industry trends and developments. At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including: A competitive salary Flexible working arrangements A generous holiday allowance Three days paid volunteering leave Comprehensive private healthcare An enhanced retirement plan Life assurance Additional support and benefits through our Everyone is Included Group Inclusion Plan

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