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Rackspace Technology
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Sales Development Specialist

Sales Development Specialist

Rackspace Technology

0 - 2 years

8 - 12 Lacs

gurugram

Posted:3 days ago| Platform:

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Skills Required

data analysis microsoft azure gcp aws crm cold calling business management sales development research analysis market research sales strategic planning salesforce marketing secondary research outbound lead generation outbound sales zoominfo

Work Mode

Hybrid

Job Type

Full Time

Job Description

The Rackspace Sales Development Specialist identifies and qualifies prospective customers via inbound channels (Chat, incoming phone calls, and form submissions) and makes outbound sales contact (including cold calling) to develop leads until they are ready to engage with a sales executive. Will use a combination of automated tools and manual activity to record sales prospecting activity in computer-based tracking systems. Responsible for a basic understanding of Cloud Hosting, Rackspace solutions and value proposition, and providing a fanatical interaction with every prospective customer. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.

Key Responsibilities

Other Incidental tasks related to the job, as necessary.
Responsible for maintaining and working a pipeline of marketing qualified leads until they meet the criteria to be passed to engage with a Sales Executive.
Responsible for meeting a monthly quota of qualified leads passed to Sales.
Takes inbound sales chats from , inbound sales calls, and responds to form submissions from current and prospective customers.
Utilizes available product information to engage with potential customers regarding Rackspace products.
Conduct needs analysis and determine prospects pain points to determine how the Rackspace solution will speak to those needs. Researches market segments to identify potential customers and makes first contact.
Develop new business via telephone and mass communication such as email and social media to introduce the Rackspace solutions and identify appropriate buyers within the target market.
Prepare and analyze leads pipeline reports and dashboards.

Knowledge

Basic knowledge of industry drivers, key customer trends, competition and market themes
Basic knowledge of business management, operations and strategic planning
Basic business knowledge of sales, marketing, and support functions

Skills

Client/Customer Service
CRM Software Skills
Customer Relationship Management
Data Analysis
Data Management
Financial Acumen
Maintain Confidentiality
MS Excel Skills
MS PowerPoint Skills
Pipeline Management
Project Management
Sales Lead Generation Skills
Sales Prospecting Skills
Stakeholder Management (external/internal)

Qualifications

High School Diploma or regional equivalent required
Bachelor's Degree required, preferably in field related to role. At the managers discretion, additional relevant experience may substitute degree requirement
0-2 years of experience in the field of role required
Occasional domestic/international travel, less than 10%
Salesforce or experience with a similar CRM is preferred
Zoominfo or similar prospecting tool is preferred
Hyperscaler knowledge (AWS, GCP, or Azure) is preferred
Technology industry experience is preferred

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Rackspace Technology

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Sales Development Specialist