Sales Cordinator

Job Designation: Sales Co-ordinator Industry Electronic manufacturing Job Location: Ahmedabad Education Qualification: Graduate Years of Experience: 2-3 years in the electronic or relevant industry. Reporting To Director Travelling Required Yes- Sometimes during the expo. Job Description: A Sales Coordinator manages the coordination of sales orders, ensuring timely processing, tracking, and delivery of products to customers. They also oversee the dispatch operations, liaising between sales teams, warehouse staff, and customers to maintain smooth workflows and meet delivery targets. Roles and Responsibilities: ·        Assist with marketing initiatives, including managing social media posts through an external agency. ·        Share product details, promotional materials, and new product updates to engage with customers effectively. ·        Coordinate and execute advertisements for new product launches across relevant platforms. ·        Conduct research to identify market trends and opportunities, targeting potential customers, manufacturers, and dealers. ·        Establish and maintain relationships with potential clients, generating leads to expand the customer base. ·        Perform regular follow-ups with clients regarding order status, payments, and new product arrivals through WhatsApp and other communication channels. ·        Represent the company at Expo ,exhibitions, manage product displays, and engage with customers to build relationships. ·        Capture and maintain customer contact details for future communication and follow-ups. Monitor all dispatches to ensure they are completed on time, addressing any delays by notifying the salesperson concerned to inform the customer. ·        Regularly update and maintain daily dispatch data, including sales reports, and verify all courier challan details. ·        Generate and process ERP, PI, and sales orders to ensure prompt order fulfillment. ·        Provide the sales team with product photos, dimensions, and catalogs as required for their customer interactions. ·        Address and resolve customer inquiries, ensuring proper communication and timely responses. ·        Oversee the replacement process with the warehouse team and ensure seamless delivery to customers. ·        Follow up with customers regarding pending payments to ensure timely receipts. ·        Assist the field sales team by providing necessary support for sales activities and helping to coordinate tasks within the sales department. Skills: Communication skills Organizational skills Time management ERP Software Proficiency Sales Reporting & Analytics Inventory Management Systems