Sales Coordinator

About Us

JK Steel Strips LLP is a trusted name in India’s steel processing sector, with a proud legacy dating back to 1987. Specializing in steel slitting, cut-to-length processing, and high-quality steel products, we cater to diverse industries including automotive, electrical, infrastructure, engineering, and construction.

We maintain strong partnerships with top global mills — including leading Korean and Japanese companies — ensuring a reliable supply chain of premium materials at competitive prices. As a supplier to Tier 1 OEMs, we uphold the highest quality standards and deliver precision-engineered solutions tailored to client needs.

Our advanced processing capabilities and global reach empower us to meet international benchmarks and deliver exceptional value across every engagement.

About the Job

This is a full-time role for a Sales Coordinator based in Greater Noida. The sales Coordinator will play a key role in ensuring smooth sales operations by conducting on-site inspections, addressing quality concerns, coordinating between production and customers, and managing sales documentation. The role also requires strong proficiency in Excel and email communication for day-to-day order management and reporting.

Key Responsibilities

Inspection & Quality Checks (Greater Noida):

• Conduct field visits to customer sites and processing centres.
• Physically inspect steel materials using micrometres and other tools to verify thickness and specifications.
• Attend and resolve customer quality complaints in a timely and professional manner.
• Maintain detailed inspection and complaint reports for internal tracking.

Client Communication & Support:

• Act as the point of contact for customers regarding order status, delivery schedules, and payments.
• Respond to inquiries, provide updates, and handle complaints with a customer-first approach.
• Follow up on quotations, pending orders, and payment collections.

Order Management & Documentation:

• Process customer orders via phone, email, or other channels.
• Verify order details (specifications, pricing, quantity, timelines) and ensure accuracy.
• Manage documentation and reporting using Advanced Excel and professional email communication.

Internal Coordination:

• Coordinate between the production, inventory, dispatch, and accounts teams to ensure smooth order execution.
• Share accurate and timely information across departments to avoid delays or mismatches.

Key Skills & Qualifications

• Proficiency in Advanced Excel and email correspondence.
• Strong communication skills in English and Hindi.
• Ability to multitask, prioritize, and work with attention to detail.
• Soft-spoken, professional, and customer-oriented approach.
• Experience in steel/trading/manufacturing industry is a bonus.

Benefits

• Leave encashment
• Opportunity for career growth within a reputed steel processing firm

Type: Full-time

Location: Greater Noida

Please apply only if you are currently residing in Greater Noida.